In this course you build a solid foundation as a manager. You work on your role, communication, feedback, delegating and managing behaviour and results.

  • A solid foundation for your leadership
  • Practical exercises using your own situations
  • Personal attention in a small group
  • Directly applicable in your daily practice
  • A concrete action plan for your role

2 days

Amsterdam Thu 10 & Thu 24 September 2026
Den Haag Tue 22 Sep & Tue 6 Oct 2026
More dates Scroll down for more dates
€1300,-

As a manager, you deal daily with expectations, behaviour and conversations that don't run smoothly by themselves. In this classroom course you build a solid foundation under your role. You work on communication, managing for results and conversations with impact.

Description

In this classroom course you work on the foundations of your role as a manager. You gain insight into your own way of directing others and learn how to take up your position, including in situations where that does not come naturally.

You will work on communication, expressing expectations and making clear agreements. You will also practise giving feedback, holding difficult conversations and steering on behaviour and results without putting the relationship with your staff under pressure.

You will also look at motivating, delegating and encouraging ownership within your team. You work with situations from your own practice and receive personal feedback in a small group of no more than ten participants. Afterwards you go home with concrete tools and a personal action plan that suits you and your team.

Would you like to take things further? You can combine this course with the Situational Leadership advanced module, with the Coaching Leadership advanced module, or take the complete package.

Topics

  • Your role as a manager and how to take up your position
  • The transition from colleague to manager
  • Communication style and its effect on your team
  • Stating expectations clearly and communicating assertively
  • Making agreements, following up and managing behaviour
  • Addressing behaviour without damaging the relationship
  • Giving and receiving feedback
  • Handling difficult conversations: resistance, emotion and steering back on course
  • Motivating and encouraging ownership
  • The various roles of a manager
  • Delegating effectively without micromanaging
  • Staying steady through change and taking your team with you
  • Practising with recognisable real-life situations
  • Personal action plan with concrete next steps

Result

After this course:

  • you have a clear picture of your role and responsibility as a manager;
  • you communicate more clearly about expectations and agreements;
  • you conduct conversations with more calm and confidence, even when they are difficult;
  • you encourage ownership and involvement within your team;
  • delegate more effectively and keep a better overview of results.

Target audience

This course is intended for new managers, team leaders and professionals who manage others and want to strengthen their foundation. Whether you have just taken that step or have been managing for some time and are looking for more to hold on to: you are welcome. No specific prior knowledge is required.

Teaching method

You start with an intake interview in which you set your own learning objectives. The course is taught in a small group of no more than 10 participants, so there is plenty of room for interaction and personal attention.

We work in a practical, experience-based way. You practise with situations from your own work, receive feedback from the trainer and your fellow participants, and get to work with concrete tools you can apply immediately. At the end of the course you go home with new insights and a personal action plan.

Prior knowledge

No specific prior knowledge is required. Motivation and the wish to develop yourself as a manager are enough to take part. Whether you are just starting out or already have experience, you can join straight away.

Comments

This course forms the foundation of the leadership programme. Would you like to go deeper? Combine it with the Situational Leadership advanced day, with Coaching Leadership, or take the complete package in one go.

In-company

Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.

Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.

Request a quote

Language

The training is given in Dutch as standard. The trainer has a good command of English. English-language course material can be used. With a minimum enrolment of 3 participants, the training can also be given entirely in English.

Available dates

When would you like to start?

Thu 10 & Thu 24 September 2026

Amsterdam
€ 1300,- excl. VAT

Wed 30 Dec 2026 & Wed 13 Jan 2027

Amsterdam
€ 1300,- excl. VAT

Tue 22 Sep & Tue 6 Oct 2026

Den Haag
€ 1300,- excl. VAT

Thu 19 Nov & Thu 3 Dec 2026

Den Haag
€ 1300,- excl. VAT

Fri 2 & Fri 16 October 2026

Utrecht
€ 1300,- excl. VAT

Thu 15 & Thu 29 October 2026

Utrecht
€ 1300,- excl. VAT

Thu 29 Oct & Thu 12 Nov 2026

Utrecht
€ 1300,- excl. VAT

Mon 22 Feb & Mon 8 Mar 2027

Arnhem
€ 1300,- excl. VAT

The best training for you

At Learnit you will always find a course that takes you further. From (technical) IT skills to communication or personal leadership. You can also choose the training format that suits you best: a classroom course, a tailor-made course at your own office, an online course or an e-learning. We have the right course and the right format for everyone. Because learning in the way that suits you best delivers the best results.

Participants attending a classroom training course at Learnit

Why choose training at Learnit?

  • Always and everywhere personal

    Personal attention and a pleasant atmosphere. Whether you take a course with us, at your office or on your own PC, we make sure you feel at home enough to push your boundaries.

  • Just do it!

    New opportunities arise when you get moving. Stay sharp. Keep taking new steps. We encourage you to take the plunge and really go for it.

  • Growing through knowledge and inspiration

    Discover something new. Build on your strengths. And choose your own path. We help you grow with training courses and learning formats that genuinely suit you.

  • Skills for the future

    We always think in terms of possibilities and win-win. And every day we work on new solutions for tomorrow. By offering training courses that leave you well prepared for the future.

  • Working together on quality

    We don't make empty promises. What we do offer is quality, knowledge and experience. A broad range of courses, made possible by our inspired staff and trainers.

  • Understanding and being understood

    We listen to what matters to you. To what you need. Because that is where our solution, our tailored approach, begins. Understanding each other properly and communicating clearly: that is what we believe in.

Find out more about Learnit
Trainer and participants working together during a Learnit course

Moving forward together

Taking a training course at Learnit means learning together. Together with your experienced trainer, together with your course group or together with your colleagues. And whether you take the training at home, at your office or at one of our training locations, we are always available to help you. To share our knowledge with you in a way that is genuinely useful to you. Getting further together through personal attention and understanding each other well; that is what we believe in.

Apply it directly in your work

Learning theory from a book that you can then hardly use in your work? Not at Learnit! Whichever training you take with us, you can put it to use at your workplace straight away. Because of the unique learning objectives you set together with the trainer at the start of the training. Because of the alternation between theory and (interactive) practical assignments. And by bringing the challenges you face in your daily work along to the training.

Participants apply what they have learnt straight away in the workplace

 

Location
Date

2 training days

Amsterdam

Thu 10 & Thu 24 September 2026

Amsterdam
€ 1300,- excl. VAT

Wed 30 Dec 2026 & Wed 13 Jan 2027

Amsterdam
€ 1300,- excl. VAT

Den Haag

Tue 22 Sep & Tue 6 Oct 2026

Den Haag
€ 1300,- excl. VAT

Thu 19 Nov & Thu 3 Dec 2026

Den Haag
€ 1300,- excl. VAT

Utrecht

Fri 2 & Fri 16 October 2026

Utrecht
€ 1300,- excl. VAT

Thu 15 & Thu 29 October 2026

Utrecht
€ 1300,- excl. VAT

Thu 29 Oct & Thu 12 Nov 2026

Utrecht
€ 1300,- excl. VAT

Arnhem

Mon 22 Feb & Mon 8 Mar 2027

Arnhem
€ 1300,- excl. VAT

No suitable start date? Send us a date request. Then we will look together at how we can still meet your training needs.

Reviews

What others say about this course

  • "The Leadership course comes highly recommended. I gained plenty of practical tools that you can put to use straight away. The course took place in a small group, so there was good personal attention and all participants had the space to go into cases from their own organisations in more depth!"

    - Management: discover and develop your leadership style
  • “I have gained new insights into how other communication techniques can help convey a message more effectively.”

    M. Bokma - Biblionet Groningen- Managing Volunteers
    Rating 8.0
  • “This course makes you aware of how important communication is, but also of the role you play in it yourself and of the fact that you have a behavioural choice to change a situation. You also learn to look more closely at why some situations do not work and how you could adjust this.”

    Ilse van den Einde, Bibliotheek Hengelo en Hof van Twente - Managing Volunteers
    Rating 7.7
  • "Good variety and content. An eye-opener and immediately applicable in my own practice."

    - Managing Volunteers
  • “It is an introduction to coaching. On that basis you can go on to practise this skill further or look for more in-depth knowledge of coaching leadership.”

    M. Klieverik, Waterschap Rijn en IJssel - Coaching Leadership course
    Rating 7.2
  • “I learned a great deal about myself, which is not what I expected. Great trainer and I learned an enormous amount.”

    Jenske Gijsbers, Leger des Heils – Leading Volunteers
    Rating 9.0
  • “The course quickly paints a recognisable picture of change. Participants then get to work on their own questions. Over two days, the necessary depth is added and you work towards a usable product that enables you, as a participant, to handle change with your team.”

    Jan Konings, Politie Hollands Midden – Leading Change and Reorganisations
    Rating 8.0
  • “Very inspiring”

    Arjan van Rijn, Universiteit Leiden - Leadership: discover and develop your leadership style
    Rating 8.0
  • “Good course, certainly worthwhile.”

    A. Jonker - BAM groep - Coaching leadership
    Rating 10.0
  • “An excellent course that matched my needs as a participant. The material was covered by an expert trainer in a quiet, easily accessible location. The interactive approach means the content is adapted to the participant's needs.”

    R. van de Wal, Gemeente Den Haag Ambulancezorg GGD Haaglanden- Coaching Leadership
    Rating 8.6
  • "This training course has something to offer both experienced and new managers."

    V. van der Sluis - Managing volunteers
    Rating 8.4
  • “The course offered relevant information about working with and leading volunteers. Good insight into your own (leadership and other) qualities, and there was plenty of room for case discussion and exchange. I learned a lot – from the course, the trainer, the other participants, and once again a great deal about myself.”

    A. Flim, Transvorm- Managing Volunteers
    Rating 8.8
  • "The course met my requirements and I learned a great deal from it. A good learning process."

    - Managing Volunteers
  • "'An enjoyable and instructive course that gives you a great deal of insight into your own qualities, while also offering tips for dealing with your weaknesses.'"

    N. Westmaas. SCC-ICT- Leadership: discover and develop your leadership style
    Rating 8.0
  • “Very instructive course, especially useful if you do not hold a management position but still lead a lot indirectly. Very applicable and useful tools for communicating with others/subordinates.”

    J.G. Wessels, Waterschap Rijn en IJssel - Leadership for Non-Managers
    Rating 7.7
  • “The course gives participants the tools to deal with change. The great thing is that I was able to put every topic into practice the next day. That makes the return on this course high for me. Thank you Anna Maria, these were valuable insights.”

    G. Stoopendaal, Gemeente Cromstrijen - Leading change and reorganisations
    Rating 9.0
  • "A thorough course, straight from practice, with plenty of room for personal input, resulting in a well-filled 'bag' of knowledge, tips and tricks"

    Marten van Deel, SAMSON REGELTECHNIEK B.V.- Leadership: discover and develop your leadership style
    Rating 8.4
  • “Very spontaneous and clear!”

    N. Amann, Nickelson - Leadership: discover and develop your leadership style
    Rating 8.0
  • “The content was very good and met my expectations. The level of professionalism was high and the trainer also adapted the course to our wishes. The pace of the lessons, breaks and so on were decided in consultation with the participants. The trainer is very experienced and has an excellent command of the material. She tailored the programme entirely to where we were. For every topic we wanted to cover, she had the theory ready straight away. She had us practise a great deal, which is very good. That is how you learn!”

    I. Borghans, Inspectie voor de Gezondheidszorg (IGZ) - Coaching Leadership
    Rating 9.0
  • "Managing volunteers is an interesting course in which 'volunteers' as a concept does not necessarily come up. That doesn't matter, because the skills learned are far more broadly applicable than just to volunteers. The course is mainly about communication and interaction with people. The course provided a great deal of insight into holding good conversations, giving feedback and not avoiding difficult conversations."

    - Managing Volunteers
  • “The course matched my needs well. By linking theory to enjoyable exercises you really gain knowledge of the subject. The trainer had an open attitude and dealt immediately with the questions that came up in the group.”

    S. van Poorten, Waterschap Rijn en IJssel- Coaching Leadership
    Rating 7.4
  • “I found the content of the course very interesting. I learned a great deal, particularly on the second and third day. The quality of the course material was excellent, and so was the pace (which was adjusted where needed). The content is tailored to the wishes of the group. I found the trainer professional and pleasant to deal with.”

    C. Fernandez, Science Center Nemo - Managing people: discover and develop your leadership style
    Rating 8.0
  • “Excellent course with an inspiring trainer. The trainer responds well to needs and situations. Quite impressive to fit in and get out so much in two days. I now have a clear picture of coaching leadership and how it can help me.”

    L. Klein Tank, Waterschap Rijn en IJssel – Coaching Leadership
    Rating 8.8
  • “Instructive, worthwhile, inspiring and a committed and empathetic trainer.”

    - Managing Volunteers
  • "Enjoyable, instructive course. Clear explanations and plenty of opportunity to ask questions."

    I. Verkerk, NKC - Managing Volunteers
    Rating 9.0
  • "A nice way to pick up some inspiration quickly."

    J. Drop, JMW - Free webinar Leading with enthusiasm
    Rating 7.2
  • “The trainer's professionalism in particular appealed to me. She was very flexible in how she presented the material. A good alternation of exercises and theory.”

    P. Bobbe, Veteraneninstituut – Leading volunteers
    Rating 9.8
  • “I found the course very positive: a knowledgeable trainer, room for your own input and a good opportunity to practise the conversation techniques covered.”

    A. Kruithof, Stichting Present Den Haag - Managing volunteers
    Rating 8.8
  • "It was pleasant to attend the course; the material was conveyed to the participants in a sound and realistic way."

    - Managing Volunteers
  • “During this course, theory and practical examples alternated nicely! The theory discussed reinforced my conviction as to why you can act in a particular way in certain situations. I thought the trainer came across as very professional. You can tell she really knows what she is talking about and that she was very good at responding to what we needed at that moment. Sometimes, for example, we discussed a particular situation that had occurred at work: she would then immediately come up with practical tools we could use next time we found ourselves in such a situation. She was also good at connecting the theory to practice. The practical examples made the theory much clearer to me.”

    A. van Elten, P-services HR Group - Coaching Leadership
    Rating 8.2
  • "An enjoyable, interactive course that makes you think. The course also helps you form a better picture of the volunteers you have to manage. A good kick-off session for getting everyone in your organisation who works with volunteers on the same page and making use of each other's qualities"

    - Managing Volunteers
  • "Informative course that is easy to apply in practice. The interaction shows you whether you have really mastered the material."

    - Tailored Leadership: the art of situational leadership
  • “Good course that turns theory into practice with many interesting topics and working models that you can take back to the daily workplace.”

    E. Philips, Joico Europe – Leadership: discover and develop your leadership style
    Rating 8.4
  • “Very interesting course in which theory and practice were combined well. Plenty of opportunity to practise, room for discussion and for asking questions. Great trainer, great venue and an excellent lunch!”

    R. Knap - Eneco Installatiebedrijven BV- Tailored leadership: the art of situational leadership
    Rating 8.8
  • "Good course with plenty of room for case studies. Very experienced trainer who reads the group well."

    Anonymous - Coaching Leadership
    Rating 7.0
  • “A good course in which you look at your skills as a leader from the perspective of your own personality, and at what you can still develop. This helps you arrive at your own vision and leadership style.”

    K. de Briais Backer - Mocca Expertisenetwerk - Managing people: discover and develop your leadership style
    Rating 7.0
  • “Thanks to the pleasant teaching style there was plenty of room to cover all facets of managing volunteers properly. Alongside the trainer's highly professional attitude, there was also enough room to approach the material from our own perspective and experience. A very varied programme. A very knowledgeable trainer.”

    S. Reeves, Stichting Arduin - Leading Volunteers
    Rating 9.2
  • "An excellent training course that helps you achieve your goals with the help of volunteers. You can adjust your own behaviour and communication to have a more direct influence on your volunteers."

    - Managing Volunteers
  • “A highly interactive course that is easy to apply in practice, led by a pleasant trainer.”

    D. Bakker, Koninklijke N.V. Texels Eigen Stoomboot Onderneming – Leadership as a traffic controller
    Rating 8.4
  • “Interesting, with a great many practical tips for use in your work, which you then practise straight away through role plays and case studies. I got a lot out of it.”

    M. de Koning, Instituut voor Natuureducatie en Duurzaamheid (IVN)- Managing Volunteers
    Rating 9.6
  • “The course was very instructive and provided a lot of insight! It teaches you to look differently at the way you lead and communicate with volunteers! Definitely applicable in practice!”

    I. Scholten, Driestroom – Leading Volunteers
    Rating 8.0
  • "This course was a useful addition for me. The telephone contact with the trainer beforehand was pleasant and my learning objectives were covered in full."

    - Managing Volunteers
  • "A very enjoyable and useful course! I gained plenty of tools and insights for dealing better with the group of volunteers. Lots of opportunity to practise with my own cases, which really helps you retain the material!"

    - Managing Volunteers
  • “I found the Leading Change and Reorganisations course instructive. The trainer phoned every participant before the course and asked which topics were important to them. She shaped the course around these topics, among other things. This made the course more targeted. In addition, there were four of us in total, so our learning objectives were covered intensively. Definitely a good course!”

    Aline de Meijer, Intratuin Amsterdam- Leading change and reorganisations
    Rating 8.0
  • “An extremely instructive and enjoyable course! You can apply what you have learned in your work straight away.”

    J. van Horssen - Biblionet Groningen - Managing Volunteers
    Rating 7.8
  • "I had taken management courses before, but I was very pleased with the approach of this course, which focused on working with volunteers. It was an eye-opener."

    - Managing Volunteers
  • “The first acquaintance with Learnit Training leaves you wanting more! I look back on a valuable course.”

    G. van de Groep, Maatschappelijke Dienstverlening Flevoland - Leading Volunteers
    Rating 8.2
  • “Clear materials, a good balance between theory and practice, the course was built up in modules and we could indicate ourselves what we needed, so we ended up with a personalised course. The trainer was excellent and conveyed the course material to us very well.”

    M. Meyer, El niño - Management: discover and develop your leadership style
  • "Good course, delivered in a very enjoyable way."

    M. Klein, Nickelson- Leadership: discover and develop your leadership style
    Rating 8.0
  • “The learning objectives differ from person to person and from situation to situation. The trainer anticipated this very well. We had an enjoyable course with good results. I would certainly recommend this course to (prospective) managers. It is instructive for everyone, with or without experience.”

    P.A. Adamse, Keukencentrum Marssum- Management: discover and develop your leadership style
    Rating 7.8

Learnit reviews

Frequently asked questions

The Leadership Foundations course lasts two days and is taught in a classroom setting in a small group of no more than 10 participants. You can extend the course with an advanced day on Situational Leadership (3 days), two advanced days on Coaching Leadership (4 days) or take the complete package of 5 days.

The Leadership Fundamentals course is intended for new managers, team leaders and professionals who are responsible for directing others. No specific prior knowledge is required. Enthusiasm and the motivation to develop as a manager are enough. Whether you are leading your first team or have been managing for some time and want to strengthen your foundations, this course gives you something to hold on to in your day-to-day role.

In the Leadership Foundations course you work on five core themes: your role and positioning as a manager, communication and expectations, managing behaviour and results, feedback and difficult conversations, and motivating, delegating and encouraging ownership. You practise with recognisable real-life situations and go home with a personal action plan.

No, no specific prior knowledge is required for the Leadership Fundamentals course. Enthusiasm and the motivation to develop as a manager are enough. The course is suitable for new managers, team leaders and professionals who have only recently become responsible for managing others. You work on your role, communication and conversation skills from the ground up, with exercises that match your own practical situation.

The Leadership: The Foundation course is taught in a classroom setting in a small group of no more than 10 participants. You start with an intake in which you set your own learning objectives. During the course you work in a practical, experience-based way: you practise with situations from your own working practice, receive direct feedback and go home with a personal action plan and concrete tools.

Yes, the Leadership: The Foundation course can be extended with advanced days. You can opt for a version with Situational Leadership, a version with Coaching Leadership, or the Leadership Foundation Complete course, which includes all the components. This way you build your learning path in the direction that suits your role and development.

A book or an online course gives you knowledge about leadership, but no practice with your own real-life situations. In the Leadership Foundations course you work in a classroom setting in a group of no more than 10 participants. You practise with real conversations from your own work: addressing behaviour, giving feedback, dealing with resistance. You receive direct feedback from the trainer and fellow participants. Beforehand, you set your own learning objectives in an intake interview. You go home with a personal action plan, not just with theory. Self-study works if you mainly want to acquire knowledge. A classroom setting works better if you want to change behaviour, because behaviour changes through practice and being mirrored, not through reading.

The Fundamentals course focuses on the basics: your role and positioning, communication, steering behaviour, feedback, motivating and delegating. That is enough if you are new to managing or want to sharpen your foundations. The Complete programme adds two advanced modules: Situational Leadership and Coaching Leadership. These are relevant if you already steer on results and want to learn to switch between styles per employee, or if you want to work more from a coaching role. Not sure? Start with the Fundamentals course. You can always take individual advanced days later. Those who know in advance that coaching and style flexibility are their biggest challenges will save time by choosing the Complete programme straight away.

A book or podcast gives you theory and insights, but no practice with your own real-life situations. In Leadership: The Foundation you actively practise the conversations you find difficult: addressing behaviour, dealing with resistance, stating expectations. You receive direct feedback on your communication style and its effect from the trainer and a maximum of 9 fellow participants. In addition, you work on personal learning objectives from the intake onwards and finish with a concrete action plan for your own team. What the classroom setting adds is friction and reflection: you see how others respond to your way of managing, something self-study cannot offer. A book takes a few hours to read; changing behaviour requires practice with real people.

An individual coaching programme focuses entirely on your personal issues and often runs for several months with sessions of one to two hours. The Leadership Fundamentals course is a classroom course in a group of no more than 10 participants. You work on the same core themes (role and positioning, communication, managing behaviour, feedback, motivating, delegating), but you also learn from the practical examples of other managers. That gives you recognition and breadth that you miss in a one-to-one programme. During the intake you set your own learning objectives, so there is room for your situation. Choose coaching if you have a specific, personal issue. Choose this course if you want to lay a complete foundation and practise with recognisable cases from other organisations.

Yes, the transition from colleague to manager is an explicit topic on day 1. You work on positioning yourself within the team, setting an example and clearly expressing expectations towards people you previously saw as equals. On day 2 you then practise addressing behaviour, giving feedback and dealing with resistance or emotion – situations that often arise precisely during this transition phase. The group has a maximum of 10 participants, so you practise with your own cases and receive personal feedback. You finish with an action plan containing concrete agreements for your own team. The course is therefore suitable both for new managers and for people who have been in the role longer and want to strengthen their foundations.

Resistance from team members is one of the most common situations new managers run into. In this course you work explicitly on difficult conversations, dealing with resistance and emotion, and addressing behaviour without putting the relationship under pressure. You practise with situations from your own working life and receive feedback from the trainer and fellow participants. Concrete tools you will learn: expressing expectations clearly, communicating assertively when misunderstandings arise, and giving feedback that lands. The group is small (a maximum of 10 participants), so you can genuinely role-play your own case. You go home with a personal action plan containing concrete agreements for the next conversations in your team.