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  3. Leadership & Team Development
  4. Coaching leadership
  5. Fundamentals + Coaching Leadership

In this course you build a solid foundation as a manager and learn to hold coaching conversations that encourage ownership and development within your team.

  • Direction and coaching in a single programme
  • Directly applicable to your own practical situations
  • Strengthening ownership within your team
  • Handling difficult conversations with more confidence
  • Balancing control and letting go

4 days

Amsterdam Wed 30 Dec 2026 to Wed 24 Feb 2027
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Den Haag Tue 22 Sep to Tue 17 Nov 2026
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€2400,-
Register now
  1. Home
  2. All courses
  3. Leadership & Team Development
  4. Coaching leadership
  5. Fundamentals + Coaching Leadership

In this programme you combine a solid foundation in leadership with the depth of coaching conversations. You learn to provide direction while leaving space, so that your team grows in ownership and you grow in your role.

Description

In this course you build a solid foundation in your role as a manager and then go deeper into coaching leadership. You work on positioning, clear communication and managing behaviour and results. You then learn how to hold coaching conversations that encourage ownership and development among your staff.

You practise with practical situations from your own work, such as giving feedback, holding difficult conversations, delegating and dealing with resistance. You gain insight into your own style and its effect on your team. You also work on coaching skills such as listening, probing, reflecting and confronting with respect.

By the end of the programme you combine clear direction with a coaching approach. You know when to direct, when to coach and how to leave room for growth without losing control.

Topics

  • The role and positioning of the manager
  • Communication, expectations and assertiveness
  • Steering on behaviour and results
  • Giving feedback and holding difficult conversations
  • Motivating and encouraging ownership
  • Delegating without micromanaging
  • Dealing with change and resilience
  • Coaching leadership: balancing direction and space
  • Coaching skills: listening, summarising, probing, reflecting
  • The structure of a coaching conversation
  • Talents, motivations and development conversations
  • Feedforward and addressing behaviour
  • Dealing with resistance, emotions and defensive reactions
  • Working with your own cases from your team

Result

After this programme you will be more assured in your role as a manager and will know how to provide direction without losing connection. You communicate more clearly, make unambiguous agreements and address people on their behaviour and results.

You hold difficult conversations with more confidence and use feedback as an instrument for growth. You also master the basics of coaching leadership: you listen at different levels, ask good questions and hold conversations with a clear structure.

You will know how to encourage ownership among your staff without solving everything yourself. You will recognise when coaching is appropriate and when direction is needed, and you will be able to switch smoothly between the two roles.

Target audience

This course is intended for managers who want to strengthen their foundation and add a coaching style to the way they lead. You recognise yourself in the need for clarity and space: you want to manage for results while allowing your staff to grow in ownership.

Whether you have just moved up into a management role or have been leading a team for some time, you will gain practical tools to stand your ground more firmly and hold conversations that actually deliver results.

Teaching method

You work with practical exercises in which recognisable situations are simulated. You receive feedback on your behaviour and its effect, with room for reflection and deeper exploration. You actively practise coaching skills, so that you strengthen ownership and growth in your team.

You apply the theory directly in practice. Considerable attention is paid to your own learning objectives and cases from your daily work, so that you can use what you have learned straight away.

Prior knowledge

No specific prior knowledge is required for this course. It helps if you already hold a management role or will start one soon, so that you can link the material directly to situations from your own practice.

Comments

This programme combines Leadership: The Foundation with the advanced course Coaching Leadership. You follow both courses in a classroom setting, one after the other.

In-company

Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.

Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.

Request a quote

Language

The training is given in Dutch as standard. The trainer has a good command of English. English-language course material can be used. With a minimum enrolment of 3 participants, the training can also be given entirely in English.

Training formats

Classroom

4 days

2400,-

excl. VAT

  • Pleasant venue with a good trainer
  • Small groups
  • Inspiring and motivating
Register now

In-company

Bespoke training

On request

 

  • 100% for your group
  • Bespoke training
  • At your place or ours
Request a quote

Workshop

Up to 4 hours for groups

On request

 

  • Suitable for events
  • Interactive and inspiring
  • Large groups too
Request a quote

Private training

At our place or yours

On request

 

  • 100% just for you
  • Achieve a lot in little time
  • Whenever you want
Request a quote

Available dates

When would you like to start?

Wed 30 Dec 2026 to Wed 24 Feb 2027

Amsterdam
Enrol
€ 2400,- excl. VAT

Tue 22 Sep to Tue 17 Nov 2026

Den Haag
Enrol
€ 2400,- excl. VAT

Thu 19 Nov 2026 to Thu 14 Jan 2027

Den Haag
Enrol
€ 2400,- excl. VAT

Fri 2 Oct to Fri 27 Nov 2026

Utrecht
Enrol
€ 2400,- excl. VAT

Thu 15 Oct to Thu 10 Dec 2026

Utrecht
Enrol
€ 2400,- excl. VAT

Mon 22 Feb to Mon 19 Apr 2027

Arnhem
Enrol
€ 2400,- excl. VAT

The best training for you

At Learnit you will always find a course that takes you further. From (technical) IT skills to communication or personal leadership. You can also choose the training format that suits you best: a classroom course, a tailor-made course at your own office, an online course or an e-learning. We have the right course and the right format for everyone. Because learning in the way that suits you best delivers the best results.

Participants attending a classroom training course at Learnit

Why choose training at Learnit?

  • Always and everywhere personal

    Personal attention and a pleasant atmosphere. Whether you take a course with us, at your office or on your own PC, we make sure you feel at home enough to push your boundaries.

  • Just do it!

    New opportunities arise when you get moving. Stay sharp. Keep taking new steps. We encourage you to take the plunge and really go for it.

  • Growing through knowledge and inspiration

    Discover something new. Build on your strengths. And choose your own path. We help you grow with training courses and learning formats that genuinely suit you.

  • Skills for the future

    We always think in terms of possibilities and win-win. And every day we work on new solutions for tomorrow. By offering training courses that leave you well prepared for the future.

  • Working together on quality

    We don't make empty promises. What we do offer is quality, knowledge and experience. A broad range of courses, made possible by our inspired staff and trainers.

  • Understanding and being understood

    We listen to what matters to you. To what you need. Because that is where our solution, our tailored approach, begins. Understanding each other properly and communicating clearly: that is what we believe in.

Find out more about Learnit
Trainer and participants working together during a Learnit course

Moving forward together

Taking a training course at Learnit means learning together. Together with your experienced trainer, together with your course group or together with your colleagues. And whether you take the training at home, at your office or at one of our training locations, we are always available to help you. To share our knowledge with you in a way that is genuinely useful to you. Getting further together through personal attention and understanding each other well; that is what we believe in.

Apply it directly in your work

Learning theory from a book that you can then hardly use in your work? Not at Learnit! Whichever training you take with us, you can put it to use at your workplace straight away. Because of the unique learning objectives you set together with the trainer at the start of the training. Because of the alternation between theory and (interactive) practical assignments. And by bringing the challenges you face in your daily work along to the training.

Participants apply what they have learnt straight away in the workplace

Training formats

Classroom

4 days

2400,-

excl. VAT

  • Pleasant venue with a good trainer
  • Small groups
  • Inspiring and motivating
Register now

In-company

Bespoke training

On request

 

  • 100% for your group
  • Bespoke training
  • At your place or ours
Request a quote

Workshop

Up to 4 hours for groups

On request

 

  • Suitable for events
  • Interactive and inspiring
  • Large groups too
Request a quote

Private training

At our place or yours

On request

 

  • 100% just for you
  • Achieve a lot in little time
  • Whenever you want
Request a quote

 

Location
Date

4 training days

Amsterdam

Wed 30 Dec 2026 to Wed 24 Feb 2027

Amsterdam
Enrol
€ 2400,- excl. VAT

Den Haag

Tue 22 Sep to Tue 17 Nov 2026

Den Haag
Enrol
€ 2400,- excl. VAT

Thu 19 Nov 2026 to Thu 14 Jan 2027

Den Haag
Enrol
€ 2400,- excl. VAT

Utrecht

Fri 2 Oct to Fri 27 Nov 2026

Utrecht
Enrol
€ 2400,- excl. VAT

Thu 15 Oct to Thu 10 Dec 2026

Utrecht
Enrol
€ 2400,- excl. VAT

Arnhem

Mon 22 Feb to Mon 19 Apr 2027

Arnhem
Enrol
€ 2400,- excl. VAT

No suitable start date? Send us a date request. Then we will look together at how we can still meet your training needs.

Reviews

What others say about this course

  • “Because the trainer had asked about my wishes by telephone before the course, the content matched my work situation well and I was able to make the most of it. I found the trainer very knowledgeable and flexible in putting the programme together: she could respond to stumbling blocks immediately. There was enough variety, the pace and level were good, and the role plays, sometimes filmed, were not my favourite parts, but they were very useful. They are what you learn the most from after all.”

    M. Bulsink, Rijksmuseum van Oudheden- Managing Volunteers
    Rating 8.6

  • "Good course with plenty of room for case studies. Very experienced trainer who reads the group well."

    Anonymous - Coaching Leadership
    Rating 7.0

  • “A good course in which you look at your skills as a leader from the perspective of your own personality, and at what you can still develop. This helps you arrive at your own vision and leadership style.”

    K. de Briais Backer - Mocca Expertisenetwerk - Managing people: discover and develop your leadership style
    Rating 7.0

  • “For the Managing Volunteers course we spent a day with Mieke from Learnit. In one day Mieke took us through various practical tools for managing volunteers. I learned a great deal from the course and enough practical situations were covered for me to grow further in managing volunteers.”

    Astrid van Dijk, Noordwest Ziekenhuisgroep- Managing Volunteers
    Rating 9.0

  • “Very instructive course, especially useful if you do not hold a management position but still lead a lot indirectly. Very applicable and useful tools for communicating with others/subordinates.”

    J.G. Wessels, Waterschap Rijn en IJssel - Leadership for Non-Managers
    Rating 7.7

  • "Good variety and content. An eye-opener and immediately applicable in my own practice."

    - Managing Volunteers

  • “I found the course very positive: a knowledgeable trainer, room for your own input and a good opportunity to practise the conversation techniques covered.”

    A. Kruithof, Stichting Present Den Haag - Managing volunteers
    Rating 8.8

  • “Very spontaneous and clear!”

    N. Amann, Nickelson - Leadership: discover and develop your leadership style
    Rating 8.0

  • "Enjoyable, instructive course. Clear explanations and plenty of opportunity to ask questions."

    I. Verkerk, NKC - Managing Volunteers
    Rating 9.0

  • “A well-executed tailor-made course. All the topics we wanted to cover were covered. Very pleasant that a course goes ahead even with small numbers!”

    W. Könnig, Stichting de Baan - Managing volunteers
    Rating 8.6

  • "Good course, delivered in a very enjoyable way."

    M. Klein, Nickelson- Leadership: discover and develop your leadership style
    Rating 8.0

  • “I learned a great deal about myself, which is not what I expected. Great trainer and I learned an enormous amount.”

    Jenske Gijsbers, Leger des Heils – Leading Volunteers
    Rating 9.0

  • “Well tailored to my own situation thanks to the small group; general models gave good insight into my own strengths and points for improvement. The level was good. I am very satisfied with the course. Much of it was already (partly) familiar to me, but even so it was excellent to think it through in the light of the current situation and to take a moment to reflect on it.”

    A. Putman, Radboud University - Leadership: discover and develop your leadership style
    Rating 7.6

  • “The course gives you the right practical tools that you can apply in your own working environment. There is a lot of personal attention. The course makes it particularly clear how you come across as a manager and where your points for improvement lie.”

    A. Uyterlinde, Hotel Mijdrecht Marickenland - Leadership: discover and develop your leadership style
    Rating 9.0

  • “The course gives participants the tools to deal with change. The great thing is that I was able to put every topic into practice the next day. That makes the return on this course high for me. Thank you Anna Maria, these were valuable insights.”

    G. Stoopendaal, Gemeente Cromstrijen - Leading change and reorganisations
    Rating 9.0

  • “Thanks to the pleasant teaching style there was plenty of room to cover all facets of managing volunteers properly. Alongside the trainer's highly professional attitude, there was also enough room to approach the material from our own perspective and experience. A very varied programme. A very knowledgeable trainer.”

    S. Reeves, Stichting Arduin - Leading Volunteers
    Rating 9.2

  • “I found it a pleasant training course. Course material and exercises alternated nicely. The trainer could easily switch to questions from practice. I thought that was great. The pace was good. The training afternoons flew by and for me that is also a sign that it was good.”

    M. Goslinga, Welzijn Lelystad - Leadership: discover and develop your leadership style
    Rating 9.2

  • “The course was very instructive and provided a lot of insight! It teaches you to look differently at the way you lead and communicate with volunteers! Definitely applicable in practice!”

    I. Scholten, Driestroom – Leading Volunteers
    Rating 8.0

  • "Good content, matched my learning needs. The preliminary telephone conversation was well reflected in what I saw in the course. Good combination of theory and practice. The pace was easy to keep up with. Professional."

    B. Mulder, GGD Amsterdam - Managing Volunteers
    Rating 9.0

  • “A good, practical course that will certainly bring benefits in the future. A highly professional and capable trainer who keeps inspiring you.”

    Gerard Witkamp, Gemeente Westland - Leading Volunteers
    Rating 8.6

  • “Very interesting course in which theory and practice were combined well. Plenty of opportunity to practise, room for discussion and for asking questions. Great trainer, great venue and an excellent lunch!”

    R. Knap - Eneco Installatiebedrijven BV- Tailored leadership: the art of situational leadership
    Rating 8.8

  • “The course quickly paints a recognisable picture of change. Participants then get to work on their own questions. Over two days, the necessary depth is added and you work towards a usable product that enables you, as a participant, to handle change with your team.”

    Jan Konings, Politie Hollands Midden – Leading Change and Reorganisations
    Rating 8.0

  • "An enjoyable, interactive course that makes you think. The course also helps you form a better picture of the volunteers you have to manage. A good kick-off session for getting everyone in your organisation who works with volunteers on the same page and making use of each other's qualities"

    - Managing Volunteers

  • “The course was very good and practical. The advantage of a small group appealed to me enormously. The trainer's broad expertise and the ample attention given to each individual were superb. A real winner for me.”

    R. de Greef, Landgoed Maarsbergen - Leadership: discover and develop your leadership style
    Rating 8.4

  • “The course was very comprehensive, excellent in terms of content and certainly applicable in practice! Plenty of practice with the camera on, which leaves a lot of room for feedback, self-reflection and deeper insight into your own behaviour and skills. Highly recommended!”

    J. de Ruiter, Parlan- Leadership: discover and develop your leadership style
    Rating 8.7

  • “I experienced the course as an eye-opener. Alongside the theory that exists on the subject, above all I got to know myself. I can now analyse situations better and respond to them. I had a really great time!”

    H. de Groot, Van Wijk & Boerma Pompen B.V. - Managing people: discover and develop your leadership style
    Rating 8.4

  • "Excellent course in which the learner also has plenty of input into the topics and learning objectives. I have regularly attended courses at Learnit Training and this suits me well. Highly recommended."

    R. Landman, ECT Delta Terminal B.V. – Coaching Leadership
    Rating 9.2

  • "Managing volunteers is an interesting course in which 'volunteers' as a concept does not necessarily come up. That doesn't matter, because the skills learned are far more broadly applicable than just to volunteers. The course is mainly about communication and interaction with people. The course provided a great deal of insight into holding good conversations, giving feedback and not avoiding difficult conversations."

    - Managing Volunteers

  • “I have gained new insights into how other communication techniques can help convey a message more effectively.”

    M. Bokma - Biblionet Groningen- Managing Volunteers
    Rating 8.0

  • “An excellent course that matched my needs as a participant. The material was covered by an expert trainer in a quiet, easily accessible location. The interactive approach means the content is adapted to the participant's needs.”

    R. van de Wal, Gemeente Den Haag Ambulancezorg GGD Haaglanden- Coaching Leadership
    Rating 8.6

  • "The course met my requirements and I learned a great deal from it. A good learning process."

    - Managing Volunteers

  • “I found the content of the course very interesting. I learned a great deal, particularly on the second and third day. The quality of the course material was excellent, and so was the pace (which was adjusted where needed). The content is tailored to the wishes of the group. I found the trainer professional and pleasant to deal with.”

    C. Fernandez, Science Center Nemo - Managing people: discover and develop your leadership style
    Rating 8.0

  • "A thorough course, straight from practice, with plenty of room for personal input, resulting in a well-filled 'bag' of knowledge, tips and tricks"

    Marten van Deel, SAMSON REGELTECHNIEK B.V.- Leadership: discover and develop your leadership style
    Rating 8.4

  • “An extremely instructive and enjoyable course! You can apply what you have learned in your work straight away.”

    J. van Horssen - Biblionet Groningen - Managing Volunteers
    Rating 7.8

  • “The training course is very good. You get a very personal approach and you get to know yourself even better through the exercises you are given. What I have learned I can put to good use in my workplace. I am very pleased that I was able to take this course and that I can actually do something with it. Compliments to the trainer for the calm and ease he radiates.”

    P. Boessen, DocMorris - Coaching Leadership
    Rating 8.4

  • "This training course has something to offer both experienced and new managers."

    V. van der Sluis - Managing volunteers
    Rating 8.4

  • “The first acquaintance with Learnit Training leaves you wanting more! I look back on a valuable course.”

    G. van de Groep, Maatschappelijke Dienstverlening Flevoland - Leading Volunteers
    Rating 8.2

  • “This course makes you aware of the do's and don'ts of working with volunteers, and the pitfalls involved. You gain far more insight into the motives and underlying emotions of volunteers and learn to communicate more openly, more respectfully and much more effectively. There were genuinely a number of eye-openers! What you learn can be applied straight away and produces immediate results. Highly recommended!”

    M. Budding, NKC - Leading volunteers
    Rating 8.4

  • “The content was very good and met my expectations. The level of professionalism was high and the trainer also adapted the course to our wishes. The pace of the lessons, breaks and so on were decided in consultation with the participants. The trainer is very experienced and has an excellent command of the material. She tailored the programme entirely to where we were. For every topic we wanted to cover, she had the theory ready straight away. She had us practise a great deal, which is very good. That is how you learn!”

    I. Borghans, Inspectie voor de Gezondheidszorg (IGZ) - Coaching Leadership
    Rating 9.0

  • “During this course, theory and practical examples alternated nicely! The theory discussed reinforced my conviction as to why you can act in a particular way in certain situations. I thought the trainer came across as very professional. You can tell she really knows what she is talking about and that she was very good at responding to what we needed at that moment. Sometimes, for example, we discussed a particular situation that had occurred at work: she would then immediately come up with practical tools we could use next time we found ourselves in such a situation. She was also good at connecting the theory to practice. The practical examples made the theory much clearer to me.”

    A. van Elten, P-services HR Group - Coaching Leadership
    Rating 8.2

  • “Excellent course with an inspiring trainer. The trainer responds well to needs and situations. Quite impressive to fit in and get out so much in two days. I now have a clear picture of coaching leadership and how it can help me.”

    L. Klein Tank, Waterschap Rijn en IJssel – Coaching Leadership
    Rating 8.8

  • “Very inspiring”

    Arjan van Rijn, Universiteit Leiden - Leadership: discover and develop your leadership style
    Rating 8.0

  • "The Leadership course comes highly recommended. I gained plenty of practical tools that you can put to use straight away. The course took place in a small group, so there was good personal attention and all participants had the space to go into cases from their own organisations in more depth!"

    - Management: discover and develop your leadership style

  • "A practical training course with clear examples and opportunities to practise. And an enthusiastic trainer!"

    C. Yaka, Diabetes Fonds - Leadership: discover and develop your leadership style
    Rating 7.6

  • “Instructive, worthwhile, inspiring and a committed and empathetic trainer.”

    - Managing Volunteers

  • “Good course, certainly worthwhile.”

    A. Jonker - BAM groep - Coaching leadership
    Rating 10.0

  • “Interesting, with a great many practical tips for use in your work, which you then practise straight away through role plays and case studies. I got a lot out of it.”

    M. de Koning, Instituut voor Natuureducatie en Duurzaamheid (IVN)- Managing Volunteers
    Rating 9.6

  • “Enjoyable course and a good, clear explanation.”

    R. Kooiker - Free webinar Leading with Enthusiasm

  • “A highly interactive course that is easy to apply in practice, led by a pleasant trainer.”

    D. Bakker, Koninklijke N.V. Texels Eigen Stoomboot Onderneming – Leadership as a traffic controller
    Rating 8.4

  • “A course that gives you insight into your own behaviour and that of others, and provides tools for dealing with it.”

    M. Lokotte, Groothuis Wonen - Managing people: discover and develop your leadership style
    Rating 7.8

Learnit reviews

Frequently asked questions

The Fundamentals + Coaching Leadership course lasts four days and is given in a classroom setting. During the first two days you lay a solid foundation in your role as a manager. Over the following two days you go deeper into coaching conversations that encourage ownership and growth. In this way you combine direction with room for development within your team.

The course is suitable for managers who want to strengthen their foundations and add a coaching style to their leadership. Think of new managers, team leaders and managers who want to give direction while leaving room for development. No specific prior knowledge is required. It does help if you already hold a management role or will start one soon.

No, no specific prior knowledge is required for the Fundamentals + Coaching Leadership course. It does help if you already hold a management role or are about to start one, because during the four course days you work with your own cases and real situations from your team. That way you can apply the theory directly to your day-to-day work.

The course covers the core of managing and coaching. Days 1 and 2 focus on your role, communication, steering on behaviour, feedback, motivating and delegating. Days 3 and 4 go deeper into coaching skills: listening, probing, conversation structure, encouraging ownership and dealing with resistance. You practise with situations from your own working life, so you apply the theory in your team straight away.

Directive leadership focuses on providing clarity, making agreements and monitoring results. Coaching leadership encourages ownership by asking questions, listening and allowing staff to arrive at solutions themselves. In this programme you learn to master both styles and to switch deliberately between giving direction and leaving room, depending on the situation and the person.

The Fundamentals + Coaching Leadership course is given in a classroom setting. You attend four days in a small group, together with other managers and under the guidance of an experienced trainer. This format leaves plenty of room to practise with real-life situations, to bring in your own cases and to receive direct feedback. That way you translate theory straight into behaviour in your own team.

The full programme makes sense if you want to establish your foundations as well as develop coaching conversation skills. The first part focuses on positioning, communication, managing behaviour and results, feedback and delegation. That is sufficient for anyone mainly looking for structure and clarity in the management role. The Coaching Leadership component adds something different: listening at different levels, probing questions, the structure of a coaching conversation and increasing ownership among staff. Choose the full programme if you find that directing alone does not work, but neither does letting go, and you want to switch between both roles. If you have been a manager for some time and have solid foundations, you can also join Coaching Leadership directly.

The difference lies in practising your own behaviour with guidance. Books and e-learning explain models, but they do not give you feedback on how you come across in a difficult conversation. In this classroom programme you work with recognisable real-life situations and cases from your own team. You practise skills such as listening at different levels, probing, summarising, using silence and confronting with respect. A trainer and fellow participants mirror your behaviour and its effect. You also gain insight into patterns such as your tendency to rescue, which you rarely discover through self-study. You can read theory, but conversation skills and positioning are developed by doing, reflecting and adjusting. If you want to change your behaviour and not just increase your knowledge, classroom learning is more effective.

You can apply most skills straight after each training day. The programme is built around practical exercises with recognisable situations and your own cases, so that you can experiment within your team between the course days. After the Fundamentals part you have tools for positioning yourself, expressing expectations, making agreements and giving feedback. After the Coaching Leadership part you have a command of conversation structures, questioning techniques such as probing and summarising, and encouraging ownership. How quickly you develop depends on how often you practise. Difficult conversations, such as dealing with resistance or emotions, generally require more repetition before they feel natural. The course days are spread out, so you can bring experiences from practice to the next session.

Yes, in fact that is often exactly when a coaching style is effective. With experienced staff, directing on content usually backfires, because they know their field better than you do. Coaching leadership focuses on the process: sharpening goals, exploring options and increasing ownership. On days 3 and 4 of this programme you will practise skills such as probing, summarising, using silence and confronting with respect. These are precisely the interventions that allow you to challenge senior staff without overruling their expertise. You will also learn when coaching is not appropriate, for example when you have to make the call yourself or when a performance issue calls for direct guidance. So you stay in control of results while leaving room for their professional autonomy.

In terms of depth, this programme sits between a short leadership seminar and a full Management Development programme. An MD programme usually lasts six to twelve months and also covers strategy, finance and organisational development. This programme focuses specifically on behaviour in the role: positioning, communication, managing, feedback, coaching conversations and encouraging ownership. Compared with an individual coaching trajectory, here you work in a classroom group, which makes it possible to practise with recognisable real-life situations and receive direct feedback from fellow participants. Personal coaching goes deeper into your individual patterns, but lacks that practice context. Choose this programme if you want to build and practise skills. Choose an MD programme for broad management knowledge and individual coaching for in-depth personal reflection.

A coaching manager steers on results and development at the same time. You have a hierarchical relationship with your employee and remain ultimately responsible for agreements, performance and addressing behaviour. An internal coach works without that hierarchical line and focuses purely on the coachee's reflection and development. In this programme you learn to handle that dual role consciously: switching between directing and coaching, knowing when to hold a coaching conversation and when to make a decision. On day 3 you explicitly explore the pitfalls, such as becoming too soft or taking over your employee's problems. You learn to turn your urge to rescue into behaviour that strengthens ownership. For more serious personal issues, you learn to recognise when referral to a coach or confidential adviser is more appropriate.