Managing Volunteers course in The Hague
3 startdata in Den Haag het komende jaar, de eerstvolgende op 7 mei 2027. In een kleine groep, met een trainer uit de praktijk.
4,6 on Google
NRTO quality mark
NRTO quality mark
- Maximum of 8 participants per group
- Includes course materials, lunch and certificate
- Not satisfied? Then retake the course free of charge
- Also available as an in-company course, at your location in The Hague or at your office
Volunteers call for a particular style of leadership: equal, appreciative and clear. On this course you work on your own style, learn how to motivate, adjust and give feedback, and get a grip on difficult conversations with volunteers.
Read the full programme of Managing Volunteers
Where in The Hague
By public transport
15 minutes' walk from Den Haag Centraal. 4 minutes' walk from the 'Haagse Poort' bus stop.
Parking
1 minute's walk from the 'ParkBee De Haagsche Zwaan' car park. Please note! Parking costs are at your own expense.
All dates in The Hague
Two-day course. In date order.
- Fri 7 & Fri 21 May 2027 10:00–17:00 Enrol
- ma 7 & ma 21 juni 2027 10:00–17:00 Enrol
- Thu 26 Aug & Thu 9 Sep 2027 10:00–17:00 Enrol
No suitable date? Send us a date request, or arrange a private group at your office.
Who teaches you in The Hague
Ratings from participants after completing their course, across all courses by this trainer.
What participants say about Managing Volunteers
Met name de professionaliteit van de trainer sprak mij erg aan. Zij was erg flexibel met het aanreiken van de lesstof. Goede afwisseling van oefeningen en theorie.
Interessant, met heel veel praktische tips voor het gebruik bij je werk wat je met rollenspellen en casussen ook meteen gaat oefenen. Ik heb er heel veel aan gehad.
Dit is een zeer relevant training wanneer je leiding geeft of samenwerkt met vrijwilligers. Het aanleren van soft skills is dan een noodzakelijke voorwaarde om motivatie, betrokkenheid en inzet van vrijwilligers te vergroten. Niet alleen om leuk samen te werken maar ook om feedback te geven en, indien nodig, een slecht nieuws gesprek te voeren.
Door de fijne manier van lesgeven is er veel ruimte geweest om alle facetten van het leidinggeven aan vrijwilligers goed te behandelen. Naast de bijzonder professionele houding van de trainer was er ook voldoende ruimte om vanuit eigen perspectief en eigen ervaring invulling te geven aan de lesstof. Zeer variërend programma. Zeer deskundige trainer.
Veelgestelde vragen over Leidinggeven aan vrijwilligers
Who is the Managing Volunteers course suitable for?
The course is intended for (prospective) managers, team leaders and coordinators who manage volunteers. You will recognise yourself in this if you are looking for practical tools for motivating volunteers, adjusting their work and giving them feedback. No prior knowledge is required. Do you work with a team of volunteers and want to refine your leadership style? Then this course suits you.
Which topics are covered on the Managing Volunteers course?
During the Leading Volunteers course you will cover, among other things: volunteers' motives and appreciation, the team effectiveness model, situational leadership, insight into your own leadership style, conversation techniques based on the CAD model, dealing with resistance and difficult situations, giving feedback, setting goals and holding corrective and exit interviews. You will actively practise with real situations from your own working environment.
Do you receive a certificate after the Managing Volunteers course?
Yes, after completing the Leading Volunteers course you will receive a certificate of participation from Learnit. This certificate confirms that you took an active part in both training days. The course is classroom-based and is taught in small groups of no more than eight participants, so you have plenty of room to practise conversation techniques and leadership styles.
How does the Managing Volunteers course teach you to deal with difficult situations?
During the classroom course you actively practise with difficult situations such as resistance, absence, agreements that are not kept and addressing behaviour. You learn fundamental conversation techniques through the CAD model: making contact, connecting and following through. You also conduct corrective and exit interviews. In a group of no more than eight participants you have plenty of room to experiment.
Which leadership styles will you learn to apply during the Leading Volunteers course?
During the Managing Volunteers course you learn to work with situational leadership: leading, guiding, coaching and delegating. You first discover your own preferred style and then practise switching between styles, depending on the volunteer in front of you. That way you approach every volunteer in the manner that suits their motivation, experience and need for direction.
What is the difference between managing volunteers and managing paid employees, and how does this course address that?
With volunteers, the financial steering instrument is missing: you cannot fall back on salary, contract or formal hierarchy. The relationship is based on equality, appreciation and intrinsic motivation. That calls for a different approach than with paid staff. In the classroom-based Managing Volunteers course, the focus is therefore on situational leadership, the CAD model for conducting conversations, and recognising the motives and needs of volunteers. You practise giving compliments, giving feedback and making adjustments without formal means of authority. Corrective and exit interviews are also covered, because parting ways with a volunteer works differently from dismissing a paid employee. The course is therefore not a generic leadership training course: it is built specifically around the dynamics of unpaid commitment and mutual respect.
When should you choose this classroom course instead of a book or an online course on leadership?
Learnit's classroom Managing Volunteers course You choose this over self-study or e-learning if you want to practise real conversations: making adjustments, giving feedback, holding a corrective interview or motivating someone who does not keep to agreements. You don't learn that from a book. In a group of no more than 8 participants you receive direct feedback from the trainer and fellow participants on your own style and pitfalls. An intake takes place beforehand, so that the programme matches your situation. A book gives you theory on situational leadership or the CAD model; the course lets you apply them to cases from your own volunteer organisation. Choose self-study if you are mainly looking for knowledge; choose this course if you want to change behaviour.
What does this course give me that I would not learn automatically in my daily work as a coordinator?
You gain structure and language for situations that you currently approach mainly on intuition. Specifically, you work with the team effectiveness model, situational leadership (directing, supporting, coaching, delegating) and the CAD model for making contact, connecting and following through. You also gain insight into your own preferred style and the 'iceberg' of norms and values that plays a part in every conversation. In practice, you often train volunteers on the basis of experience; this course adds a framework with which you make conscious choices for each type of volunteer. You also practise corrective and exit conversations, a topic that is rarely discussed explicitly in volunteer organisations. The group is limited to eight participants, so that you can bring in your own cases.
€ 1300,-first start 7 May 2027
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