Advisory Skills in-company

A three-day course just for your group. You choose the date and the place, and the trainer tailors the content to your practice beforehand.

8.5 from 28 reviews 4,6 on Google NRTO quality mark

Previously attended by staff from Provincie Drenthe, Universiteit van Utrecht, Bloem en Lemstra Architecten, Waterschap Rijn en IJssel and others.

  • Tailored: matched to the level and goals of your team
  • Trainers from the field, who do the work themselves
  • At your premises, at ours or online, on a date that suits you
  • In Dutch or English, in the language of your choice
SaarMiekeRobChristy

Your trainer: Saar, Mieke, Rob or Christy A total of 1.446 evaluations, averaging 8,9. View the trainers

What the course covers

Good advice stands or falls on how you deliver it. In this course you develop a personal advisory style, learn to deal with resistance and work through the entire advisory process. From the first request for advice to the closing conversation.

Read the full programme of Advisory Skills

How an in-company course works

  1. RequestYou tell us which course it concerns, how many people and roughly when. You receive a quotation with a fixed price for the group.
  2. AlignmentWe discuss what the group can already do and what should be different afterwards. The trainer adapts the examples and exercises accordingly.
  3. The courseOn the day and at the place you chose, with course materials for every participant.
  4. AfterwardsEvery participant receives a certificate of attendance.

Practical information

Duration
Three-day course
Group
Only your own people
Location
At your office, at one of our locations or online
Date
You choose
Language
Dutch or English
Included
Course materials and a certificate of attendance
Price
Fixed price per group, in a tailored quotation (scheduled course: EUR 1875 excl. VAT per participant)

What participants say about Advisory Skills

8.5
Advisory Skills course: average 8.5 from 28 reviews

“Excellent, well attuned to the group. The trainer kept everyone engaged, gave good positive feedback and repeated the material where necessary. Very capable. She knew a great deal about the subject. Enthusiastic.”

T. Pepping
Provincie Drenthe
9.6

"This course makes you realise your own shortcomings and points for improvement (you are held up a very accurate mirror). You are then confronted with them and given all kinds of techniques to improve. A very good and professional course!"

M. Tukker
Universiteit van Utrecht
9.4

“A highly knowledgeable trainer! Knows how to make you recognise reflection in behaviour.”

D. van Dijken
Provincie Drenthe
9.2

“Very personal and professional. Thanks to the work and the conversations beforehand, the course is perfectly geared to our organisation, which makes it easy to put into practice.”

R. Smit
Bloem en Lemstra Architecten
9.0

“Clear course with examples that you can apply in practice straight away.”

N. Verwaaij
Waterschap Rijn en IJssel
9.0

“For anyone who really wants to work practically on developing their advisory skills, I would warmly recommend the course from Learn-it. Through a practical approach, an expert trainer teaches you the knowledge and skills of advising. There is attention for both the group process and the individual process. Developing your qualities as an adviser comes first, in line with your everyday practice. What more could an adviser wish for.”

Ronald Canwood
CMO Flevoland
8.9

Frequently asked questions about Advisory Skills in-company

Where does the in-company Advisory Skills course take place?

Wherever suits you: at your office, at one of our training locations or online. You also choose the date.

Can the content be tailored to our organisation?

Yes. Before the course we discuss with you what the group can already do, where things go wrong in practice and what should be different afterwards. The trainer uses examples and exercises from your own work.

How large can the group be?

That depends on the course. For a skills course we prefer to work with a small group, so that everyone can really practise. If more people are involved, we schedule several groups or set up a fixed programme.

What does Advisory Skills in-company cost?

You receive a fixed price for the whole group, in a tailored quote. For a group this works out cheaper than booking everyone individually. By way of comparison: a place on the scheduled course costs € 1875,- excl. VAT per participant.

Can the course be delivered in English?

Yes. For in-company courses we deliver the training in the language of your choice, Dutch or English. Mention it in your request.

Do participants receive a certificate?

Yes, every participant receives a certificate of attendance afterwards.

How do I request a quote?

Via the quote form: state the course, the number of participants and roughly where and when you would like it. An adviser will then contact you.

Who is the Advisory Skills course suitable for?
The Advisory Skills course is suitable for anyone working in an advisory role who wants to strengthen their powers of persuasion. Think of consultants, internal advisers, account managers, HR advisers and specialists who want to put their expertise across convincingly. You learn to deal with resistance, communicate effectively and develop a personal advisory style. No prior education is required; work experience in an advisory context will help you get the most out of the three training days.
Which topics are covered during the Advisory Skills course?
During the Advisory Skills course you work through the complete advisory process, from the initial request to the closing meeting. You work on analysis (listening, summarising, asking follow-up questions), making a diagnosis, building support, dealing with resistance and conducting a convincing closing meeting. You also learn to apply different advisory styles, resolve conflicts and stay in control of conversations. Self-knowledge and a personal advisory style run as a common thread throughout.
Do you receive a certificate after the Advisory Skills course?
Yes, on completion of the Advisory Skills course you receive a certificate of attendance from Learnit. This certificate shows that you have worked through the entire advisory process, from the initial request to the closing meeting, and that you are developing a personal advisory style. No specific prior education is required to take part. Course material is included.
Is prior knowledge required for the Advisory Skills course?
No, no specific prior knowledge is required for the Advisory Skills course. Some work experience in an advisory or client-facing role is advisable, however, because during the classroom course you work on a personal advisory style based on your own practical examples. An intake takes place beforehand, in which the trainer identifies your learning objectives and tailors the programme accordingly.
How large is the group during the Advisory Skills course?
The Advisory Skills course has a maximum group size of eight participants. Thanks to this small group you receive plenty of personal attention from the trainer and there is room to practise with your own real-life situations. An intake takes place before the classroom course, so that the programme matches your personal learning objectives.
What will I learn in a classroom Advisory Skills course that I cannot get from a book or an online course?
Advisory skills are to a large extent conversation skills: dealing with resistance, probing, switching between advisory styles and staying in control of a conversation. You develop those skills by practising with real people who push back, not by reading about them. In the classroom course you practise with realistic situations from your own working practice in a group of no more than 8 participants. You receive immediate feedback from the trainer and fellow participants on how you come across. A book gives you models such as LSP (Listening, Summarising, Probing) or the three adviser roles (adviser, expert, service provider), but does not let you experience how a client responds to your approach. That experience is precisely what you need in order to develop a personal advisory style.
How do I choose between the Advisory Skills course and a broader course in communication or conversation techniques?
The Advisory Skills course focuses specifically on the advisory process, from the initial request to the final meeting. You learn to switch between three roles: adviser, expert and service provider. A general communication course covers conversation techniques more broadly, without the context of an advisory project with a client, diagnosis and buy-in. Choose Advisory Skills if you give advice professionally and want to strengthen your powers of persuasion with clients. The content links conversation techniques (listening, summarising, asking follow-up questions) directly to advisory phases such as analysis, diagnosis and evaluation. Recognising resistance and resolving conflicts within an advisory relationship are also covered. Choose a broader communication course if you do not yet have a fixed advisory role or mainly want to develop general conversation skills. The course is classroom-based and is given with a maximum of eight participants.
When is the Advisory Skills course more useful than a general course in persuasion or influencing?
The Advisory Skills course focuses specifically on the entire advisory process, from the initial request to the closing conversation, and not just on persuasion as an isolated skill. You learn to switch between three roles: adviser, expert and service provider. A course on persuasion mainly covers influencing techniques; this course adds making a diagnosis, recognising resistance, analysing conflicts and evaluating the project. Choose this course if you work in an advisory role (internal or external) and regularly have to guide clients from question to solution. Choose a broader influencing course if you mainly want to persuade in individual conversations or presentations, without responsibility for the whole process. The course is classroom-based and is given with a maximum of eight participants.

Advisory Skills for your team?

Request a quote without obligation; an adviser will be in touch shortly. With one or two colleagues? Advisory Skills is scheduled 14 times over the coming year, in Amsterdam, The Hague, Utrecht, Rotterdam, Eindhoven, Arnhem, Groningen and Zwolle.

Private groupfixed price, tailored quotation
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