Dealing with Your Own Frustrations and Emotions in the Workplace in-company

A two-day course just for your group. You choose the date and the place, and the trainer tailors the content to your practice beforehand.

8.6 from 10 reviews 4,6 on Google

NRTO quality mark

Eerder gevolgd door medewerkers van Oosterdorp Autogroep B.V, DOC de Doornakker, Stichting Magentazorg, Shell Nederland B.V en anderen.

Tailored: matched to the level and goals of your team
Trainers from the field, who do the work themselves
At your premises, at ours or online, on a date that suits you
In Dutch or English, in the language of your choice

Your trainer: Rob, Christy, Joris or Marjorie 857 evaluations in total, averaging 8,8. View the trainers

What the course covers

Anger and frustration at work drain your energy and put relationships under pressure. In this course you will be given practical techniques to handle your emotions, stay calm and consciously choose how you respond. You will work on self-insight, communication and lasting behavioural change.

Read the full programme of Dealing with Your Own Frustrations and Emotions in the Workplace

How an in-company course works

RequestYou tell us which course it concerns, how many people and roughly when. You receive a quotation with a fixed price for the group.
AlignmentWe discuss what the group can already do and what should be different afterwards. The trainer adapts the examples and exercises accordingly.
The courseOn the day and at the place you chose, with course materials for every participant.
AfterwardsEvery participant receives a certificate of attendance.

Practical information

Duration: Two-day course
Group: Only your own people
Location: At your office, at one of our locations or online
Date: You choose
Language: Dutch or English
Included: Course materials and a certificate of attendance
Price: Fixed price per group, in a tailored quotation (scheduled course: EUR 1250,- excl. VAT per participant)

The trainers of this course

Ratings from participants after completing their course, across all courses by this trainer.

What participants say about Managing Your Own Frustrations and Emotions at Work

8.6
Dealing with Your Own Frustrations and Emotions in the Workplace course: average 8.6 from 10 reviews

"A course like this is good for everyone, certainly because you also learn a lot about the way you communicate."

Karin van de Vossenberg
Oosterdorp Autogroep B.V.10.0

“I thoroughly enjoyed these course days. What I found most remarkable was the insight you gain into your own behaviour and how it comes across to others. The fact that you provoke the opposite in people from what you want to achieve is something I could not see myself. A real eye-opener was drawing the 'problem'. This turned it into something very simple and small, something you could take in and get to work on. Ultimately you will mainly have to work on yourself and want to change. This course has inspired me to really go for it. The theory may not have been all that new, but the way the course was delivered and the tools you are given flipped a switch for me to start working on myself.”

L. Burger
DOC de Doornakker9.6

“I always find this difficult to describe. But my impression of the course was very surprisingly positive. I get a great deal out of it. And I would recommend it to everyone.”

D. Greefkes-Bakker - Stichting Magentazorg9.0

“This course offers deep insights into the story behind certain forms of behaviour. Why do I not respond adequately in some situations? You do have to be willing to open up and go very deep. That is sometimes painful and takes a lot of strength, but it produces good results. I can wholeheartedly recommend the course.”

B.R. Plasmeijer
Shell Nederland B.V.8.6

“Excellent course and very easy to put into practice! The Rotterdam location is very easy to reach by train! You are inside the building in a matter of seconds.”

W. van Gool
Innofa B.V.8.6

“An instructive course that is suitable for everyone and should be included as standard in the induction of new employees. The course material provides insight into people's behaviour, the possible consequences of that behaviour and guidelines for communication.”

H. de Vries
Omgevingsdienst Zuid-Holland Zuid8.2

Frequently asked questions about Dealing with Your Own Frustrations and Emotions in the Workplace in-company

Where does the in-company Dealing with Your Own Frustrations and Emotions in the Workplace course take place?

Wherever suits you: at your office, at one of our training locations or online. You also choose the date.

Can the content be tailored to our organisation?

Yes. Before the course we discuss with you what the group can already do, where things go wrong in practice and what should be different afterwards. The trainer uses examples and exercises from your own work.

How large can the group be?

That depends on the course. For a skills course we prefer to work with a small group, so that everyone can really practise. If more people are involved, we schedule several groups or set up a fixed programme.

What does Dealing with Your Own Frustrations and Emotions in the Workplace in-company cost?

You get a fixed price for the whole group, in a tailored quote. For a group this works out cheaper than booking everyone individually. For comparison: a place on the scheduled course costs EUR 1250,- excl. VAT per participant.

Can the course be delivered in English?

Yes. For in-company courses we deliver the training in the language of your choice, Dutch or English. Mention it in your request.

Do participants receive a certificate?

Yes, every participant receives a certificate of attendance afterwards.

How do I request a quote?

Via the quote form: state the course, the number of participants and roughly where and when you would like it. An adviser will then contact you.

Who is the Managing your own frustrations and emotions in the workplace course suitable for?

The course is suitable for anyone who sometimes finds it difficult to stay calm at work or who reacts more sharply than they would like. No prior knowledge is required. You learn to recognise warning signs, respond rationally and make frustrations open to discussion. Think of employees, team leaders and professionals who want to manage their emotions better when working with colleagues.

Which topics are covered in the Managing your own frustrations and emotions in the workplace course?

In this classroom course you learn calming methods, rational thinking and assertive responses. You work with the iceberg theory, the communication model, conflict handling techniques and giving and receiving criticism. You also practise with role plays, learn to recognise warning signals in time and build self-confidence. This way you learn to respond in a controlled way instead of impulsively.

Is any prior knowledge required for the Dealing with your own frustrations and emotions in the workplace course?

No, no prior knowledge is required for this classroom-based course. You can start straight away, whatever your role or work experience. Beforehand, an individual intake takes place in which your learning objectives are identified. The final programme is then determined on that basis, so that the course matches your situation and practical experience.

What is the delivery format of the Dealing with Your Own Frustrations and Emotions in the Workplace course?

The course is taught in a classroom setting in a small group. You alternate between theory, reflection and practical exercises, possibly with an actor during role plays. This interactive approach helps you to genuinely experience new behaviour. The course includes course materials and an experienced trainer who guides you personally.

Do you receive a certificate after the Dealing with Your Own Frustrations and Emotions in the Workplace course?

Yes, on completion of the course you will receive a certificate of participation from Learnit. This certificate shows that you actively attended both course days and practised the techniques covered on emotion regulation, assertiveness and conflict management. You can add the certificate to your personal development file or LinkedIn profile to make your growth in personal effectiveness visible.

What does this course give you that you would not learn from a book or e-learning on emotion regulation?

The difference lies in practising real behaviour under guidance. On the classroom-based course you work with role plays, possibly with an actor, and receive direct feedback from a trainer and fellow participants. A book or e-learning can explain theory such as the iceberg model, the communication model or calming methods, but it does not practise your specific triggers and response patterns. During the course you alternate between concrete experience, experimenting, reflecting and exploring theory. In a safe setting you discover how your body reacts to frustration and which intervention works for you. Beforehand, the trainer holds an individual intake in order to incorporate your learning objectives into the programme. Self-study is suitable as a supplement, but changing behaviour calls for practice with mirroring.

When should you opt for this course and when is coaching or therapy a more logical route?

This course suits you if you occasionally react too sharply to colleagues or your boss, build up frustrations at work, or notice that anger costs you energy. In this classroom course you will learn concrete techniques: calming methods, the iceberg theory (facts vs. interpretations), assertive communication and conflict handling. The focus is on work situations and on behavioural change through role plays and reflection. Coaching or therapy is a more logical route if you suffer from outbursts of anger on a structural basis, if the cause lies outside work, or if there are underlying psychological problems. The course is not a treatment programme; you are given tools and practise with your own cases in a group. Not sure? During the individual intake beforehand we discuss whether your learning objectives fit the programme.

How will I know after this course whether I really deal with my frustrations at work differently, or is that hard to measure?

Behavioural change around emotions is noticeable, but rarely linear. During the two training days you work with role-plays (with an actor if required), the iceberg theory and calming techniques. This gives you concrete practice in staying rational during a difficult conversation and choosing consciously how you respond, rather than reacting impulsively. Immediately after the course you will recognise warning signals sooner and be able to raise frustrations before they escalate. Lasting change, such as reacting less sharply towards your manager or colleagues, usually takes several weeks to months of conscious application in the workplace. The course lays the foundation and provides techniques; the repetition in practice afterwards determines the effect. Reflecting afterwards with a colleague or manager helps to make progress concrete.

Managing Your Own Frustrations and Emotions at Work for your team?

Request a quote without obligation and an adviser will get back to you shortly. Just one or two colleagues? Managing Your Own Frustrations and Emotions at Work is scheduled 9 times in the coming year, in Amsterdam, Rotterdam, The Hague, Utrecht, Eindhoven, Groningen and Zwolle.

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Private groupfixed price, tailored quotation

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