On the telephone you are your organisation's calling card. In this course you work on your voice, your listening technique and the way you handle customers and complaints, so that every conversation runs pleasantly and purposefully.
Lees de volledige beschrijving van de cursus Klantgericht telefoneren
Data in Amsterdam
Past er geen enkele datum? In-company gaat op een dag die jullie kiezen, en de cursus draait ook in andere steden.
Waar in Amsterdam
A 19-minute walk from Amsterdam Centraal. A 4-minute walk from the 'Muziekgebouw Bimhuis' tram stop. A 3-minute walk from the 'Piet Heinkade' bus stop.
Very close by (but pricey) - Piet Hein car park
Directly beneath the Muziekgebouw you can park in the Piet Hein car park.
Cheaper alternative - Parking Oosterdok (Oosterdokstraat 150)
The entrance is beneath the Amsterdam Conservatorium. This is at the rear of the Openbare Bibliotheek Amsterdam. On Oosterdokseiland, follow the signs for 'Parking Oosterdok'. From this car park it is about a 10-minute walk to the Muziekgebouw aan 't IJ. From Parking Oosterdok it is a 10-minute walk. Follow the Annie M.G. Schmidtstraat to the end, as far as the Oosterdoksstraat. Here you turn right until you reach the water and then walk to the left, underneath all the rail, road and tram viaducts. There you can take the steel staircase up and you will come out on the Piet Heinkade. From here you will see the Muziekgebouw aan 't IJ on your left.
Please note: parking costs are at your own expense.
- Duration
- Tweedaagse
- Eerstvolgende
- 29 October 2026
- Startdata
- 3 dit jaar
- Location
- Amsterdam Head Office
Kleine groepen, ook incompany bij jullie op kantoor.
