Absence Management: Conducting Absence Interviews in-company

A two-day course just for your group. You choose the date and the place, and the trainer tailors the content to your practice beforehand.

7.7 from 1 review 4,6 on Google

NRTO quality mark

Previously attended by staff from Beter:.

Tailored: matched to the level and goals of your team
Trainers from the field, who do the work themselves
At your premises, at ours or online, on a date that suits you
In Dutch or English, in the language of your choice

Your trainer: Saar or Marjorie 584 evaluations in total, averaging 9,0. View the trainers

What the course covers

Absence is part of every organisation, but structural or long-term absence calls for a different approach. In this course you learn how to use signalling, support and return-to-work interviews effectively in order to make absence a subject for discussion and to resolve it.

Read the full programme of Absence Management: Conducting Absence Interviews

How an in-company course works

RequestYou tell us which course it concerns, how many people and roughly when. You receive a quotation with a fixed price for the group.
AlignmentWe discuss what the group can already do and what should be different afterwards. The trainer adapts the examples and exercises accordingly.
The courseOn the day and at the place you chose, with course materials for every participant.
AfterwardsEvery participant receives a certificate of attendance.

Practical information

Duration: Two-day course
Group: Only your own people
Location: At your office, at one of our locations or online
Date: You choose
Language: Dutch or English
Included: Course materials and a certificate of attendance
Price: Fixed price per group, in a tailored quotation (scheduled course: EUR 1250,- excl. VAT per participant)

The trainers of this course

Ratings from participants after completing their course, across all courses by this trainer.

Saar

Trainer in team coaching and communication 9,0 from 458 evaluations

Marjorie

Personal development trainer 8,9 from 126 evaluations

What participants say about Absence Management: Conducting Absence Interviews

7.7
Absence Management: Conducting Absence Interviews course: average 7.7 from 1 review

“The tips and tricks you get from this course are highly applicable to day-to-day practice. It is good to sharpen your focus again in this way.”

S. Kortekaas
Beter:7.7

Frequently asked questions about Absence Management: Conducting Absence Interviews in-company

Where does the in-company Absence Management: Conducting Absence Interviews course take place?

Wherever suits you: at your office, at one of our training locations or online. You also choose the date.

Can the content be tailored to our organisation?

Yes. Before the course we discuss with you what the group can already do, where things go wrong in practice and what should be different afterwards. The trainer uses examples and exercises from your own work.

How large can the group be?

That depends on the course. For a skills course we prefer to work with a small group, so that everyone can really practise. If more people are involved, we schedule several groups or set up a fixed programme.

What does Absence Management: Conducting Absence Interviews in-company cost?

You get a fixed price for the whole group, in a tailored quote. For a group this works out cheaper than booking everyone individually. For comparison: a place on the scheduled course costs EUR 1250,- excl. VAT per participant.

Can the course be delivered in English?

Yes. For in-company courses we deliver the training in the language of your choice, Dutch or English. Mention it in your request.

Do participants receive a certificate?

Yes, every participant receives a certificate of attendance afterwards.

How do I request a quote?

Via the quote form: state the course, the number of participants and roughly where and when you would like it. An adviser will then contact you.

Who is the Absence Management course: Conducting Absence Conversations suitable for?

The Absence Management: Conducting Absence Interviews course is ideally suited to managers and (HR) managers who regularly speak with employees who are absent. You learn how to conduct different types of conversations: the signalling interview, the absence management interview and the return-to-work interview. The course is also a good fit if you want to distinguish more clearly between unjustified absence and genuine incapacity for work.

Which types of absence conversations will you learn to conduct during the Absence Management course?

During the Absence Management course you will learn to conduct three types of absence conversation: the signalling conversation, the absence support conversation and the return-to-work conversation. Each conversation has its own angle, depending on the moment within the period of absence. In the classroom you will practise how to clarify absence, explore its causes and arrive at a solution together with the employee.

Do you receive a certificate after the Absence Management: Conducting Absence Interviews course?

Yes, after completing the Absence Management: Conducting Absence Interviews course you will receive a certificate of participation from Learnit. This certificate confirms that you have fully attended the classroom-based training course and have practised the conversational skills covered on identifying, supporting and returning to work. The certificate is a useful addition to your HR or management profile.

Is prior knowledge required for the Absence Management: Conducting Absence Interviews course?

No, no specific prior knowledge is required for the Absence Management: Conducting Absence Interviews course. The classroom training course is built up from the basics and is suitable for managers and (HR) managers who want to learn how to conduct absence interviews. Practical experience of managing staff is an advantage, as during the course you will immediately make links with your own cases.

What does the teaching method of the Absence Management: Conducting Absence Interviews course look like?

The Absence Management course is taught in a classroom setting and combines theory with plenty of practical exercise. You alternate between experiencing, experimenting with behaviour and conversation techniques, reflecting and exploring theory. Through role plays and practice situations you immediately experience the effect of new behaviour. An intake interview takes place beforehand, so that the programme matches your learning objectives and your own working situation.

What is the difference between this Absence Management course and a Bad News Conversations course or general conversation techniques?

The Absence Management: Conducting Absence Interviews course focuses specifically on the three types of conversation surrounding sickness absence: the signalling interview, the absence management interview and the return-to-work interview. Each conversation has its own moment in the absence process and its own angle. In addition to conversation skills, the course also covers incapacity for work, unjustified absence, the causes and consequences of absence, and relevant figures, facts and rules. A general conversation techniques course mainly deals with structure and conversation skills, without the legal and organisational context of absence. A Bad News Conversations course focuses on one type of conversation about a one-off message. Choose this classroom course if, as a manager or HR manager, you deal with absence on a structural basis and want to be able to tackle both the conversations and the underlying absence issues.

When should you opt for a classroom absence management course instead of leaving absence interviews to the company doctor or occupational health service?

The company doctor assesses medical incapacity for work; as a manager or HR manager you conduct the identification, support and return-to-work interviews yourself. That division of roles is both legal and practical: you are responsible for the working relationship and reintegration, the doctor for the medical assessment. Choose this classroom-based training course if you conduct absence interviews on a regular basis and find that you get stuck with unjustified absence, relational causes or long-term absence. You practise the three types of interview live and receive direct feedback from a trainer – something an occupational health service does not provide and which is missing in self-study or e-learning. It is not useful if absence in your organisation is incidental and limited to short-term sick leave.

What do you learn on this training course that you would not get from a book or an online article about absence management?

Books and articles explain perfectly well what a signalling, support or return-to-work interview is. What they do not teach you is how you yourself react when an employee becomes emotional, remains vague about their symptoms or places the cause outside themselves. The Absence Management: Conducting Absence Interviews course works with concrete experience, experimenting with behaviour, reflection and theory. You practise conducting interviews in practice and receive direct feedback from the trainer and fellow participants. You also discuss how to remove internal causes of absence and when absence is unjustified. The difference from self-study therefore lies in practising under guidance and experiencing the effect of your own behaviour in a conversation. Something that reading alone does not provide.

Absence Management: Conducting Absence Interviews for your team?

Request a quote without obligation and an adviser will be in touch shortly. With one or two colleagues? Absence Management: Conducting Absence Interviews is on the scheduled courses calendar 3 times in the coming year, in Amsterdam and Rotterdam.

Request a quote View the scheduled dates

Private groupfixed price, tailored quotation

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