Cursus Werving en selectie: sollicitatiegesprekken afnemen in Amsterdam

In a job interview, every candidate puts their best foot forward. But how do you find out whether someone really fits the role? In this course you sharpen your questioning techniques, learn to interpret signals and keep control of the conversation yourself.

Read the full description of the Recruitment and selection: conducting job interviews course

All dates in Amsterdam

None of the dates suitable? In-company takes place on a day of your choosing, and the course also runs in other cities.

Where in Amsterdam

Who you'll be taught by in Amsterdam

• Saar Trainer in team coaching and communication Cijfer 9,0 uit 459 evaluaties
• Rob Trainer in communication and leadership Score 8,6 from 346 evaluations
• Christy trainer in communication and leadership Rating 9,2 from 256 evaluations
• Joris Trainer in communication and leadership Rating 8.6 from 129 evaluations

What participants thought

• “The recruitment and selection course is really worth recommending. You learn how to use the STAR method to get far more information out of your applicant than they would normally give, because applicants often give the answers to standard questions that you would like to hear. The art is to put situations to them and ask follow-up questions about those, which gives you a much better and more honest picture of your applicant. Great tips and tricks.”

  I. van Otterdijk, Koat B.V.- Recruitment and Selection: Conducting Job Interviews

• “Very practical course in which you can apply the tips and improvements directly in practice.”

  K. van de Vossenberg, Oostendorp Autogroep B.V. - Recruitment and selection: conducting job interviews

• “Clear course. Nice that the first day was very concrete and the second day went into more depth, so that the technique can be applied in a targeted way.”

  I. Hagedoorn, Peak-IT- Recruitment and Selection: Conducting Job Interviews

• “A training course of great added value! After a job interview I can now confirm my judgement wholeheartedly and with confidence, instead of going on gut feeling..”

  A. Kalidin, NUON- Recruitment and Selection: conducting job interviews

Frequently asked questions

Who is the Recruitment and Selection: Conducting Job Interviews course suitable for?

This course is intended for HR staff, managers and recruiters who oversee recruitment and selection procedures and conduct job interviews regularly. It is right for you if you want to sharpen your interviewing skills, assess candidates better and take more control during the interview. No prior knowledge is required; practical experience with job interviews helps you to quickly connect the material to your own work.

Which questioning techniques do you learn during the Conducting Job Interviews course?

During this course you learn to apply the STAR(R) method, to conduct criterion-based interviews and to probe further into skills and competencies. You also practise interpreting non-verbal signals, distinguishing between observation and interpretation, and raising any doubts you may have. In this way you bring to light relevant information about a candidate's suitability, motives and goals.

Do you receive a certificate after the Recruitment and Selection: conducting job interviews course?

Yes, on completion of the Recruitment and Selection: Conducting Job Interviews course you will receive a certificate of attendance from Learnit. This certificate shows that you have followed the course and have been trained in questioning techniques, the STAR(R) method, criterion-based interviewing and recognising non-verbal signals. The course is classroom-based.

Is prior knowledge required for the Recruitment and Selection: Conducting Job Interviews course?

No, no specific prior knowledge is required for this classroom course. Practical experience with job interviews is an advantage, however, because you will practise a great deal with realistic interview situations during the course. The course is aimed at HR staff, managers and recruiters who interview candidates regularly. In an intake beforehand, your learning objectives are identified so that the programme matches your level.

Can the Conducting Job Interviews course also be taken in-company?

Yes, the Recruitment and Selection: conducting job interviews course can also be delivered in-company. The programme is then tailored to your own recruitment and selection procedures, vacancies and interview examples. During an individual intake beforehand, the participants' learning objectives are identified. On this basis the trainer determines the final programme for the

What is the difference between the Conducting Job Interviews course and an assessment skills course?

This course focuses specifically on the job interview: how to prepare, structure, steer and interpret it. You learn questioning techniques such as criterion-based interviewing and the STAR(R) method, as well as how to read non-verbal signals. Assessment training is broader: there you work with psychological tests, aptitude measurements, role plays and simulations in order to assess candidates from several angles. Choose this course if you regularly conduct job interviews as an HR officer, manager or recruiter and want to improve your judgement within the interview format. Choose assessment training if you are responsible for more extensive selection procedures involving measurement instruments. The course is classroom-based, with plenty of practice and immediate feedback from the trainer.

What is the STAR(R) method and why does it work better than standard interview questions?

The STAR(R) method is a structured interview technique that stands for Situation, Task, Action, Result and Reflection. Instead of asking what someone would do ('How do you deal with conflict?'), you ask about concrete behaviour from the past ('Describe a situation in which you resolved a conflict with a colleague'). Past behaviour is the best predictor of future behaviour. That is the rationale behind this method. In the classroom course you learn to prepare STAR(R) questions, probe further on vague answers and use the reflection step to test whether a candidate learns from experience. You practise this in role plays with other participants and receive feedback from the trainer. That practice is what sets it apart from reading theory: you notice for yourself when an answer remains too superficial.

How do you deal with doubts about a candidate or gaps in a CV during a job interview?

Naming doubts and making them open to discussion is a skill that is addressed explicitly during the course. You learn to spot contradictions and gaps in a CV while preparing, and to raise these in the interview in a neutral way without putting the candidate on the defensive. In concrete terms, you practise with formulations such as 'I see that an earlier period has not been filled in, could you tell me a bit more about that?'. You also learn the difference between observation and interpretation: separating a factual observation from your own judgement. The course is classroom-based. You practise these situations in role plays with feedback from the trainer, so that you can apply the technique in practice straight away.