What will you learn in the AI in the Workplace course?

You learn how to use AI assistants such as ChatGPT and Microsoft Copilot for everyday work tasks. Think of writing emails, summarising reports, structuring minutes, analysing information and creating checklists. You also learn to write effective prompts, assess AI output critically and handle privacy and confidential information responsibly.

Who is the AI in the Workplace course suitable for?

The course is intended for anyone who works in an office and wants to use AI more intelligently. Think of office staff, managers, team leaders, HR, communications and marketing professionals, policy officers and consultants. You do not need a technical background; basic skills with office software are sufficient.

Do you need prior knowledge for the AI in the Workplace course?

No, you don't need any specific prior knowledge. Basic computer skills and familiarity with office software such as Word, Outlook and PowerPoint are sufficient. Previous experience with ChatGPT or Copilot is not required; we start with the basics.

Do you work with ChatGPT or with Microsoft Copilot during the course?

You work with both. We use ChatGPT as an accessible AI assistant for broad applications, and look at Microsoft Copilot in combination with Word, Outlook and PowerPoint. This way you learn which tool best suits which task in your work.

Do you receive a certificate after the AI in the Workplace course?

Yes, you will receive a Learnit certificate of participation afterwards. This shows that you have successfully completed the AI in the Workplace course and can put the skills covered into practice.

Can the AI in the Workplace course also be taken in-company?

Yes, the course is available as in-company training for teams or departments. In that case we tailor the content to the tools, processes and examples within your organisation. Contact us for a bespoke quotation.

What is generative AI and why is it relevant for office work?

Generative AI is a form of artificial intelligence that can create new content, such as text, images or summaries, based on an instruction in plain language. This is relevant for office work because many tasks (emailing, reporting, summarising, structuring) revolve around processing and producing text. Generative AI speeds up these tasks and helps you with wording, structure and analysis.

What is prompting and why does it matter?

Prompting is the way you give instructions to AI tools. A good prompt contains clear context, a clear goal, a desired format and, where relevant, examples. The more specific your prompt, the more usable the output. That is why prompting is the most important skill for using AI effectively at work. In the course you practise various prompting techniques using recognisable work tasks.

How do you handle privacy responsibly when using AI?

Responsible AI use means not sharing confidential or personal information with public AI tools, unless your organisation has made clear agreements about this. Preferably use business versions with data protection, such as Microsoft Copilot within a corporate environment. Anonymise data where necessary and follow your organisation's policy. In the course you learn how to work with privacy in mind without losing the benefits of AI.

What are AI hallucinations and how do you recognise them?

A hallucination is an answer from an AI tool that sounds convincing but is factually incorrect. The model may, for example, invent a source, a quotation, a name or a figure. You can spot hallucinations by checking answers against reliable sources, watching out for overly confident statements without supporting evidence, and being critical of names, dates and numbers. In the course you learn how to verify AI output systematically.

Which office tasks are best sped up with AI?

AI is particularly strong at tasks involving text and structure. Think of summarising long documents, drafting emails or rewriting them in a different tone, structuring minutes, generating draft text for reports or policy documents, generating ideas during brainstorms and organising information into checklists or overviews. Routine tasks involving a lot of text are the first place where you save time.

What does the AI in the Workplace course cost?

You will find the current price at the top right of this course page, together with the schedule, location and delivery format. For in-company or bespoke courses we are happy to provide a quotation on request.

AI in the Workplace course

Name: AI in the workplace
Price: 625.0 EUR
Availability: InStock

AI is changing how you write emails, draft reports and process information. In this course you will discover how to use tools such as ChatGPT and Copilot for familiar work tasks, so that you save time without losing quality.

Description

AI tools such as ChatGPT and Microsoft Copilot are now available at almost every workplace. The question is no longer whether you will work with them, but how you use them intelligently. Many people get stuck at superficial use, while much more is possible with the right approach.

During the course you work with familiar situations from your own job. Think of summarising a long policy document, drafting a difficult email, structuring minutes or quickly producing an overview of complex information. You learn how to write good prompts, why one wording works and another does not, and how to assess AI output critically.

Alongside the practical applications, we pay attention to privacy, confidentiality and recognising errors and hallucinations. That way you not only work faster with AI, you also work responsibly. You will go home with concrete tools that you can apply on your next working day.

Topics

AI in the workplace: the basics
- How generative AI works, in plain language
- What AI can and cannot (yet) do well today
- Overview of commonly used tools for office work
Working with AI assistants
- Smart prompting: asking AI clear questions
- Having texts structured, rewritten and summarised
- Applications for emails, reports, policy documents and minutes
AI in your everyday office software
- AI support for documents, presentations and email
- Generating summaries and overviews automatically
- Processing and searching information more quickly
AI as a personal assistant
- Analysing and organising information
- Creating step-by-step plans, checklists and overviews
- Brainstorming and refining ideas with AI
Working safely, responsibly and critically
- Privacy and confidentiality with AI tools
- Recognising errors, bias and hallucinations
- When to use AI and when not to

Result

After the course you will know what AI can and cannot do and you will recognise situations in which AI speeds up your work. You will write effective prompts, use ChatGPT and Copilot for concrete tasks such as emails, reports and summaries, and critically assess the output for errors and bias. You will work in a more structured way, save time on recurring tasks and handle privacy and confidential information responsibly.

Target audience

This course is intended for anyone who works in an office and wants to use AI more effectively. Think of office staff, managers and team leaders, professionals in HR, communications and marketing, policy officers, consultants and support staff. No technical prior knowledge is required; experience with office software is sufficient.

Teaching method

You work in a small group under the guidance of an experienced trainer. Short explanations alternate continuously with exercises on your own laptop, so that you try out each technique immediately on recognisable work situations. There is plenty of room for your own questions and examples from your daily practice.

Prior knowledge

You do not need any specific prior knowledge. Basic computer and office software skills are enough to take part fully.

In-company

Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.

Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.

Request a quote

Language

The training is given in Dutch as standard. The trainer has a good command of English. English-language course material can be used. With a minimum enrolment of 3 participants, the training can also be given entirely in English.

Number of days:

1 day

Course times:

from 10 am to 5 pm

Study load:

7 hours

Education level:

This training is suitable for all levels.

Exemptions:

Exemptions do not apply to this course.

Preparation time:

No preparation time applies to this course.

Certificate:

At the end of the course, a certificate is issued as proof of participation.

The best training for you

At Learnit you will always find a course that takes you further. From (technical) IT skills to communication or personal leadership. You can also choose the training format that suits you best: a classroom course, a tailor-made course at your own office, an online course or an e-learning. We have the right course and the right format for everyone. Because learning in the way that suits you best delivers the best results.

Moving forward together

Taking a training course at Learnit means learning together. Together with your experienced trainer, together with your course group or together with your colleagues. And whether you take the training at home, at your office or at one of our training locations, we are always available to help you. To share our knowledge with you in a way that is genuinely useful to you. Getting further together through personal attention and understanding each other well; that is what we believe in.

Apply it directly in your work

Learning theory from a book that you can then hardly use in your work? Not at Learnit! Whichever training you take with us, you can put it to use at your workplace straight away. Because of the unique learning objectives you set together with the trainer at the start of the training. Because of the alternation between theory and (interactive) practical assignments. And by bringing the challenges you face in your daily work along to the training.