AI in the workplace
A practical course in which you learn how to use ChatGPT, Microsoft Copilot and other AI tools for everyday office tasks. No technical background required.
NRTO quality mark
Free cancellation up to four weeks before the start, so feel free to book now.
In brief. AI in the workplace is a 1-day classroom course. You can attend it in Amsterdam, Rotterdam, Groningen and Zwolle, in a group of no more than 8 participants. The price is € 675,- excl. VAT per participant, including course materials, lunch on site and a certificate of attendance. For a team or department we also deliver this course in-company.
- Directly applicable to your own work tasks
- Working with ChatGPT and Microsoft Copilot
- Learn smart prompting with real examples
- Safe and responsible use of AI
- Small groups and an experienced trainer
Your trainer: Bart 497 evaluations in total, averaging 8.8. View the trainers
AI is changing how you write emails, draft reports and process information. In this course you will discover how to use tools such as ChatGPT and Copilot for familiar work tasks, so that you save time without losing quality.
Description
AI tools such as ChatGPT and Microsoft Copilot are now available at almost every workplace. The question is no longer whether you will work with them, but how you use them intelligently. Many people get stuck at superficial use, while much more is possible with the right approach.
During the course you work with familiar situations from your own job. Think of summarising a long policy document, drafting a difficult email, structuring minutes or quickly producing an overview of complex information. You learn how to write good prompts, why one wording works and another does not, and how to assess AI output critically.
Alongside the practical applications, we pay attention to privacy, confidentiality and recognising errors and hallucinations. That way you not only work faster with AI, you also work responsibly. You will go home with concrete tools that you can apply on your next working day.
For teams and organisations. If you want a whole department to learn to work with ChatGPT or Copilot, we also deliver this course in-company, at your office or at one of our locations. In consultation we tailor the exercises to your work and to the agreements your organisation has made about AI.
Topics
- AI in the workplace: the basics
- How generative AI works, in plain language
- What AI can and cannot (yet) do well today
- Overview of commonly used tools for office work
- Working with AI assistants
- Smart prompting: asking AI clear questions
- Having texts structured, rewritten and summarised
- Applications for emails, reports, policy documents and minutes
- AI in your everyday office software
- AI support for documents, presentations and email
- Generating summaries and overviews automatically
- Processing and searching information more quickly
- AI as a personal assistant
- Analysing and organising information
- Creating step-by-step plans, checklists and overviews
- Brainstorming and refining ideas with AI
- Working safely, responsibly and critically
- Privacy and confidentiality with AI tools
- Recognising errors, bias and hallucinations
- When to use AI and when not to
Result
After the course you will know what AI can and cannot do and you will recognise situations in which AI speeds up your work. You will write effective prompts, use ChatGPT and Copilot for concrete tasks such as emails, reports and summaries, and critically assess the output for errors and bias. You will work in a more structured way, save time on recurring tasks and handle privacy and confidential information responsibly.
Target audience
This course is intended for anyone who works in an office and wants to use AI more effectively. Think of office staff, managers and team leaders, professionals in HR, communications and marketing, policy officers, consultants and support staff. No technical prior knowledge is required; experience with office software is sufficient.
Organisations also use this course to make staff AI-literate. Since February 2025, the European AI Regulation (AI Act) has required employers to ensure that staff working with AI have sufficient knowledge of it. This day gives them that basis: what AI can do, where it goes wrong and how to work with it safely.
Teaching method
You work in a small group under the guidance of an experienced trainer. Short explanations alternate continuously with exercises on your own laptop, so that you try out each technique immediately on recognisable work situations. There is plenty of room for your own questions and examples from your daily practice.
Prior knowledge
You do not need any specific prior knowledge. Basic computer and office software skills are enough to take part fully.
Practical information
- Number of days
- 1 day
- Course times
- from 10 am to 5 pm
- Teaching hours
- 6 hours
- Education level
- Suitable for all levels
- Preparation time
- None
- Included
- Course materials and lunch on site
- Certificate
- At the end of the course you will receive a certificate of attendance
- Cancel
- Free up to four weeks before the start (cancellation terms)
Language
The course is given in Dutch as standard. The trainer speaks English. English-language course materials can be used. If at least 3 participants register, the course can also be given entirely in English.
In-company
Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.
Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.
All start dates
1 training day. In order of date.
- Wed 4 November 2026 Amsterdam · 10:00–17:00 Enrol
- Wed 25 November 2026 Rotterdam · 10:00–17:00Free cancellation until 28 October Enrol
- Tue 22 December 2026 Rotterdam · 10:00–17:00Free cancellation until 24 November Enrol
- Tue 2 February 2027 Amsterdam · 10:00–17:00Free cancellation until 5 January Enrol
- Thu 8 April 2027 Groningen · 10:00–17:00Free cancellation until 11 March Enrol
- Thu 8 April 2027 Zwolle · 10:00–17:00Free cancellation until 11 March Enrol
No suitable start date? Send us a date request, and we'll look at the options together.
This course by city
This course for your team?
Plan your own group on a date that suits you, at your office, at our premises or online. We tailor the content to your day-to-day work, and training a whole group is cheaper than individual bookings.
- Your date and location
- Tailored content
- Multiple groups or an academy are also possible
- More than 25 years' experience
The trainers for this course
Ratings from participants after completing their course, across all courses by this trainer.
What others say about this course
"Very good course in which you learn at your own pace. Definitely recommended."
"It was an enjoyable course."
"Good, substantial training course; tailored to the participant's question."
"An excellent course at a lovely venue. The trainer's personal approach makes sure it never gets boring. I learnt a great deal."
"I am very satisfied with the course. I got more out of it than I had expected, and that is always good."
Training formats
Classroom
1 day€ 675,-- Pleasant venue with a good trainer
- Small groups
- Inspiring and motivating
In-company
Bespoke trainingOn request- 100% for your group
- Bespoke training
- At your place or ours
Workshop
Up to 4 hours for groupsOn request- Suitable for events
- Interactive and inspiring
- Large groups too
Private training
At our place or yoursOn request- 100% just for you
- Achieve a lot in little time
- Whenever you want
Frequently asked questions
Can I cancel free of charge?
Yes. Up to four weeks before the first day of the course you can cancel free of charge, without giving a reason. You then receive a credit note or, if you have already paid, a refund. If you cancel later, you pay part of the course fee: 25% between four and two weeks before the start, 75% in the two weeks before it and 100% in the final week. Moving to another start date is free of charge up to two weeks before the start, after that 50%. Sending a colleague in your place is always possible. Read the cancellation terms.
What will you learn in the AI in the Workplace course?
You will learn how to use AI assistants such as ChatGPT and Microsoft Copilot for everyday work tasks. Think of writing emails, summarising reports, structuring minutes, analysing information and creating checklists. You will also learn to write effective prompts, critically assess AI output and handle privacy and confidential information responsibly.
Who is the AI in the Workplace course suitable for?
The course is intended for anyone who works in an office and wants to use AI more intelligently. Think of office staff, managers, team leaders, HR, communications and marketing professionals, policy officers and consultants. You do not need a technical background; basic skills with office software are sufficient.
Do you need prior knowledge for the AI in the Workplace course?
No, you do not need any specific prior knowledge. Basic computer skills and familiarity with office software such as Word, Outlook and PowerPoint are sufficient. Previous experience with ChatGPT or Copilot is not required; we start with the basics.
Do you work with ChatGPT or with Microsoft Copilot during the course?
You work with both. We use ChatGPT as an accessible AI assistant for a broad range of applications, and we look at Microsoft Copilot in combination with Word, Outlook and PowerPoint. This way, you learn which tool suits which task in your work best.
Do you receive a certificate after the AI in the Workplace course?
Yes, afterwards you will receive a Learnit certificate of attendance. This shows that you have successfully completed the AI in the Workplace course and can put the skills covered into practice.
Can the AI in the Workplace course also be taken in-company?
Yes, the course is available as an in-company course for teams or departments. In that case, we tailor the content to the tools, processes and examples within your organisation. Contact us for a bespoke quotation.
What is generative AI and why is it relevant for office work?
Generative AI is a form of artificial intelligence that can create new content, such as text, images or summaries, based on an instruction in plain language. This is relevant for office work because many tasks (emailing, reporting, summarising, structuring) revolve around processing and producing text. Generative AI speeds up those tasks and helps you with phrasing, structure and analysis.
What is prompting and why does it matter?
Prompting is the way you give instructions to AI tools. A good prompt contains clear context, a clear goal, a desired format and, where relevant, examples. The more specific your prompt, the more useful the output. That is why prompting is the most important skill for using AI effectively at work. During the course you practise various prompting techniques using familiar work tasks.
How do you handle privacy responsibly when using AI?
Responsible AI use means not sharing confidential or personal information with public AI tools, unless your organisation has made clear agreements about this. Preferably use business versions with data protection, such as Microsoft Copilot within a corporate environment. Anonymise data where necessary and follow your organisation's policy. In the course you will learn how to work with privacy in mind without losing the benefits of AI.
What are AI hallucinations and how do you recognise them?
A hallucination is an answer from an AI tool that sounds convincing but is factually incorrect. For example, the model invents a source, a quotation, a name or a figure. You can spot hallucinations by checking answers against reliable sources, watching out for overly confident statements without supporting evidence and being critical of names, dates and numbers. In the course you learn how to verify AI output systematically.
Which office tasks are best sped up with AI?
AI is particularly strong at tasks involving text and structure. Think of summarising long documents, drafting emails or rewriting them in a different tone, structuring minutes, generating draft text for reports or policy documents, generating ideas during brainstorms and organising information into checklists or overviews. Routine tasks involving a lot of text are the first place where you will save time.
What does the AI in the Workplace course cost?
You can find the current price at the top right of this course page, along with the schedule, location and delivery format. For in-company or bespoke courses we are happy to provide a quotation on request.
Does this course help to meet the AI literacy requirement of the AI Act?
Next start: Wed 4 November 2026 in Amsterdam
Free cancellation up to four weeks before the start, so you can secure a place now.