Cursus Communicatieve vaardigheden in Zwolle
1 startdatum in Zwolle het komende jaar, de eerstvolgende op 5 januari 2027. In een kleine groep, met een trainer uit de praktijk.
4,6 on Google
NRTO quality mark
NRTO quality mark
- Maximum of 8 participants per group
- Inclusief cursusmateriaal, lunch en certificaat
- Niet tevreden? Dan volg je de training gratis opnieuw
- Ook als incompany training, bij jullie in Zwolle of op kantoor
You communicate all day long, but does your message really get across? In this course you gain insight into your style, pitfalls and response patterns. You work on communicating clearly, calmly and convincingly, without losing yourself.
Read the full programme of Communication Skills
Where in Zwolle
By public transport
2 minutes' walk from Zwolle Centraal.
Parking
You can park opposite the venue in the Stationplein car park, or next to the venue in the car park (entrance from Stationsweg). Please note: parking costs are at your own expense.
All dates in Zwolle
Tweedaagse. Op volgorde van datum.
- Tue 5 & Tue 19 January 2027 10:00–17:00 · Stationsplein 1 Enrol
Geen geschikte datum? Stuur ons een date request, of plan een eigen groep bij jullie op kantoor.
Who you'll learn from in Zwolle
Ratings from participants after completing their course, across all courses by this trainer.
What participants say about Communication Skills
Het waren twee fantastische dagen.
Om de communicatie vaardigheid te profesionaliseren bij de (nieuwe ) collega's, vooral met het zicht op de functie waarbij voordurend diverse soorten personen aangesproken wordt op hun gedrag. De wijze van communicatie is essentieel hierbij.
Wat deze communicatietraining echt bijzonder maakte, was de veilige en open sfeer die vanaf het begin werd gecreëerd. Er was ruimte om te oefenen, fouten te maken en vragen te stellen zonder oordeel. Dat gaf me het vertrouwen om mijn eigen manier van communiceren onder de loep te nemen en ermee te experimenteren. De training werd volledig afgestemd op onze praktijk en behoeften, wat het extra waardevol maakte. Wat ik ook erg knap vond, was hoe de trainer iedereen betrokken hield – ongeacht het leertempo. Iedereen voelde zich gezien en serieus genomen. Dankzij de persoonlijke benadering voel ik me nu zekerder in gesprekken, vooral in situaties waar ik eerder twijfelde. Een leerzame, respectvolle en echt op maat gemaakte ervaring.
Goed om jezelf te verbeteren. Het is best een persoonlijke training en juist daarom erg goed toepasbaar in de praktijk.
Veelgestelde vragen over Communicatieve vaardigheden
Who is the Communication Skills course suitable for?
The course is suitable for anyone who wants more grip on their own way of communicating. Think of professionals who come across differently from how they intend, who find it difficult to give or receive feedback, or who want to respond more firmly in conversations. No prior education is required. You work in a small group of no more than 8 participants, so there is room for personal learning objectives.
Which topics are covered during the Communication Skills course?
During the Communication Skills course you cover, among other things, the communication process, your personal communication style, primary and secondary reactions, verbal and non-verbal communication, active listening, giving and receiving feedback, and frames of reference. You work with models such as the qualities and pitfalls circle and the Shannon & Weaver communication model, always linked to practical situations from your own job.
Do I receive a certificate after the Communication Skills course?
Yes, after completing the Communication Skills course you will receive a Learnit certificate as proof of participation. This certificate shows that you attended the course in full and took an active part in the exercises, reflection and feedback sessions. You can use the certificate as a valuable addition to your CV or LinkedIn profile.
Is any prior knowledge required for the Communication Skills course?
No, no prior knowledge is required for the Communication Skills course. You can start straight away, whatever your education or work experience. A short intake interview takes place beforehand in which your learning objectives are discussed, so that the course matches your situation. The classroom course is suitable for anyone who wants to learn to communicate more effectively in work or private situations.
How is the Communication Skills course delivered and how large is the group?
You follow the Communication Skills course in a classroom setting, in a small group of no more than 8 participants. Beforehand there is an intake interview to make sure the course matches your learning needs. During the course you work with short theory sessions, active working methods, exercises and feedback. Because the group is small, you receive a great deal of personal attention and there is room for your own input in a safe atmosphere.
How do I know whether this course suits me, or whether I would be better off with a book on communication or an online course?
A book or e-learning works perfectly well if you want to pick up the theory behind communication models, such as Shannon & Weaver or the core quadrant of qualities and pitfalls. What that does not train is your own behaviour under pressure. This classroom course is experience-based: you practise in a group of no more than 8 participants using active working methods, receive immediate feedback from the trainer and fellow participants, and see how you actually come across, verbally, non-verbally and paralinguistically. Choose this option if you notice that you come across differently from how you intend, or if you struggle with feedback and emotions in conversations. Choose self-study if you are mainly after knowledge and already have a good idea of your own patterns of reaction.
What is the difference between this course and a course in conversation techniques or assertiveness?
Communication Skills is broader than a conversation techniques or assertiveness course. The focus is on self-insight and behaviour: how you come across, what your style is under pressure, and how you switch between primary and secondary responses. You work with models such as the core qualities and pitfalls quadrant and the Shannon & Weaver communication model. An assertiveness course focuses mainly on setting boundaries; a conversation techniques course on concrete skills such as probing or structuring. This course combines both angles and adds non-verbal and paralinguistic communication. The course is taught in a classroom setting in groups of no more than 8 participants. Choose this if you do not want to sharpen one sub-skill, but want to understand and adjust your entire communicative behaviour.
How quickly can I apply what I learn in this course in my conversations at work or in my private life?
You apply what you practise straight away. Often between day 1 and day 2. The course is built around active working methods: you practise with situations from your own working life, receive feedback from the trainer and the group (max. 8 participants) and reflect on what works. In between there is usually a period in which you try out what you have learned in your everyday conversations. On day 2 you discuss what you came up against. Skills such as active listening, giving feedback and consciously switching between reacting primarily and secondarily show results fairly quickly. Deeper patterns. Staying calm when something touches a nerve, for example. Questions take longer to practise. Compared with a one-off half-day workshop, this gives you more scope to genuinely change your behaviour rather than merely understand it.
€ 1250,-eerste start 5 januari 2027
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