Giving and Receiving Feedback in-company

A two-day course just for your group. You choose the date and the place, and the trainer tailors the content to your practice beforehand.

8.9 from 9 reviews 4,6 on Google NRTO quality mark

Previously attended by employees of Alliander, Janssen Research & Development, Mechatronics Manufacturing B.V, Brandweer Hoorn and others.

  • Tailored: matched to the level and goals of your team
  • Trainers from the field, who do the work themselves
  • At your premises, at ours or online, on a date that suits you
  • In Dutch or English, in the language of your choice
SaarRobChristyJoris

Your trainer: Saar, Rob, Christy or Joris 1,189 evaluations in total, averaging 8.9. View the trainers

What the course covers

Giving feedback sometimes feels uncomfortable, but it is a powerful means of growth and collaboration. In this course you work on giving and receiving constructive feedback, so that you create an open communication climate in which colleagues really start to move.

Read the full programme of Giving and Receiving Feedback

How an in-company course works

  1. RequestYou tell us which course it concerns, how many people and roughly when. You receive a quotation with a fixed price for the group.
  2. AlignmentWe discuss what the group can already do and what should be different afterwards. The trainer adapts the examples and exercises accordingly.
  3. The courseOn the day and at the place you chose, with course materials for every participant.
  4. AfterwardsEvery participant receives a certificate of attendance.

Practical information

Duration
Two-day course
Group
Only your own people
Location
At your office, at one of our locations or online
Date
You choose
Language
Dutch or English
Included
Course materials and a certificate of attendance
Price
Fixed price per group, in a tailored quotation (scheduled course: EUR 1250,- excl. VAT per participant)

What participants say about Giving and Receiving Feedback

8.9
Giving and Receiving Feedback course: average 8.9 from 9 reviews

“Everything was really clear”

F. Seegers - Alliander10.0

“I found it an illuminating and instructive course. Highly recommended.”

J. Bonga - Alliander10.0

“A very instructive and practical course in which my needs were addressed. I was able to put forward my own situations for us to work on.”

A. Hendrikx
Janssen Research & Development
9.6

“Customer-focused and good information for gaining a better insight into where you stand in a conversation or issue and how to make the most of it. And what to say and what not to say in it”

J. Versloot
Mechatronics Manufacturing B.V.
9.2

“The content is complete and matches the level of the participants well. The exercises are all based on day-to-day practice, which makes them flow "naturally".”

D. Kraijer
Brandweer Hoorn
8.8

“Good set-up, sound structure, enjoyable working methods.”

L. van der Sman
Gemeente Hoorn
8.4

Frequently asked questions about Giving and Receiving Feedback in-company

Where does the in-company Giving and Receiving Feedback course take place?

Wherever suits you: at your office, at one of our training locations or online. You also choose the date.

Can the content be tailored to our organisation?

Yes. Before the course we discuss with you what the group can already do, where things go wrong in practice and what should be different afterwards. The trainer uses examples and exercises from your own work.

How large can the group be?

That depends on the course. For a skills course we prefer to work with a small group, so that everyone can really practise. If more people are involved, we schedule several groups or set up a fixed programme.

What does Giving and Receiving Feedback in-company cost?

You get a fixed price for the whole group, in a tailored quote. For a group this works out cheaper than booking everyone individually. For comparison: a place on the scheduled course costs EUR 1250,- excl. VAT per participant.

Can the course be delivered in English?

Yes. For in-company courses we deliver the training in the language of your choice, Dutch or English. Mention it in your request.

Do participants receive a certificate?

Yes, every participant receives a certificate of attendance afterwards.

How do I request a quote?

Via the quote form: state the course, the number of participants and roughly where and when you would like it. An adviser will then contact you.

How long does the Giving and Receiving Feedback course take and what does it cost?
The Giving and Receiving Feedback course lasts two days. You attend the course in a classroom setting in a small group of no more than eight participants. This means you receive plenty of personal attention and have room to practise feedback conversations. You receive course materials and a certificate of participation. The current price can be found on the course page.
Who is the Giving and Receiving Feedback course suitable for?
The Giving and Receiving Feedback course is suitable for anyone who wants to learn to give constructive feedback on behaviour. Think of managers who want to steer or motivate employees, professionals who want to create an open communication climate within their team and people who want to learn to deal better with receiving feedback. No prior knowledge is required; you work in a classroom group of no more than eight participants.
How does the Giving and Receiving Feedback course teach you to deal with emotions and difficult situations?
During the classroom course you work with practical techniques such as RET (Rational Effectiveness Training) to get a grip on your own emotions and thoughts. You practise confronting conversation techniques, learn to stay calm in difficult conversations and gain tools for responding to tensions. By practising actively in a safe atmosphere, you experience the effect of your communication straight away.
Do you receive a certificate after the Giving and Receiving Feedback course?
Yes, after completing the Giving and Receiving Feedback course you receive a certificate of participation from Learnit. This certificate confirms that you took an active part in the classroom course and practised techniques such as giving constructive feedback, asking follow-up questions, dealing with criticism and applying RET to your own emotions. No prior education or test is required.
What is the difference between giving feedback, criticism and advice?
Feedback, criticism and advice are three different forms of communication. Feedback is constructive comment on behaviour, aimed at growth and change. Criticism is often directed at the person and can come across as judgemental. Advice offers a concrete solution or direction. During the Giving and Receiving Feedback course you learn to distinguish these three clearly and to use them deliberately.
Is the Giving and Receiving Feedback course also available in-company?
Yes, the Giving and Receiving Feedback course can be run in-company at your organisation. You can also opt for the classroom course. Beforehand there is an intake meeting, in which the trainer identifies your personal learning objectives. The final programme is determined on that basis, so that the content matches your working situation.
What will you learn on this course that you won't get from a book or an online course on feedback?
A book explains theory, but in this classroom course you practise the conversations yourself that you would not have in an online course. You get direct feedback from the trainer and up to seven fellow participants on how your feedback comes across, including your non-verbal and paralinguistic signals. You only see that difference when someone else reflects it back to you. You practise results-oriented questioning techniques, listening-summarising-asking follow-up questions and confronting conversation techniques in role plays tailored to situations from your own work, gathered in an intake beforehand. You also work with RET (Rational Emotive Therapy) to handle your own emotions during a conversation. That self-reflection and practising under pressure are hard to replicate in self-study.
How do I know whether the Giving and receiving feedback course suits my situation, or whether a broader communication course would be a better choice?
The Giving and Receiving Feedback course suits you if you want to sharpen a concrete skill: conveying a message about behaviour, and being open to feedback yourself. The course is classroom-based, with a maximum of eight participants. You practise techniques such as listening-summarising-asking follow-up questions, RET for dealing with your own emotions, and the distinction between feedback, criticism and advice. A broader communication course makes more sense if you mainly want to work on presenting, chairing meetings or general conversation skills. Do you manage staff, do you often meet resistance when addressing behaviour, or do you avoid feedback conversations? Then this focused course is more effective than a general module in which feedback is only one component.

Giving and Receiving Feedback for your team?

Request a quote without obligation and you will hear from an adviser shortly. With one or two colleagues? Giving and Receiving Feedback is scheduled 7 times over the coming year, in Amsterdam, Utrecht, Rotterdam, The Hague and Eindhoven.

Private groupfixed price, tailored quotation
Request a quote