Giving and Receiving Feedback course
In this course you learn to give and receive constructive feedback. You practise conversation techniques, learn to deal with emotions and create an open communication climate at work.
NRTO quality markFree cancellation up to four weeks before the start, so feel free to book now.
In brief. Giving and Receiving Feedback is a 2-day classroom course. You can take it in Amsterdam, Utrecht, The Hague and Eindhoven or online, in a group of no more than 8 participants. The price is € 1250,- excl. VAT per participant, including course materials, lunch on location and a certificate of attendance. For a team or department we also deliver this course in-company.
- Giving and receiving constructive feedback
- An open communication culture in the workplace
- Dealing with emotions and tensions
- Results-oriented questioning and conversation techniques
- Small group, plenty of personal attention
Your trainer: Saar, Rob, Christy or Joris 1.190 evaluations in total, with an average of 8,9. View the trainers
Giving feedback sometimes feels uncomfortable, but it is a powerful means of growth and collaboration. In this course you work on giving and receiving constructive feedback, so that you create an open communication climate in which colleagues really start to move.
Description
Giving feedback is often avoided for fear of coming across as hurtful. As a result, a valuable steering instrument goes unused, while a well-delivered message is precisely what prompts growth and change.
In this course you learn how to give and receive feedback constructively. You practise with communication processes, questioning techniques and recognising non-verbal, paralinguistic and verbal behaviour. You also work on listening, summarising and probing, and on dealing with emotions and difficult situations using methods such as RET.
You work in a small group of no more than eight participants, so there is ample room to practise with real-life situations. Through an intake, the trainer tailors the programme to your personal learning objectives. Afterwards you will know how to create an open communication climate in which feedback contributes to better collaboration and motivation.
For teams and organisations. If you want a feedback culture in your team, we deliver this course in-company. The team then practises with each other, which is in itself the start of that culture.
Topics
During the training course, subjects covered include:
- Mapping out communication processes
- Giving and receiving feedback constructively
- Applying results-oriented questioning techniques
- The distinction between non-verbal, paralinguistic and verbal behaviour
- Confrontational conversation techniques
- Encouraging self-reflection in yourself and others
- Inviting others to give feedback
- Dealing with your own emotions and thoughts through RET (Rational Effectiveness Training)
- Listening, summarising and asking follow-up questions
- Goal-oriented communication
- Dealing with criticism
- Dealing with difficult situations and rising emotions
- Staying calm during a conversation
- Drawing conclusions and making clear agreements
- Giving feedback in hybrid working situations, both in the office and online
Result
After this course you know how to give feedback constructively, without your message unintentionally coming across as hurtful. You have experienced for yourself what influence the way you communicate has on the recipient, and you know how to ask for and receive feedback yourself.
You know the difference between feedback, criticism and advice, and you have been given practical tools for responding to emotions and tensions. This allows you to create an open communication climate in which colleagues and staff stay motivated and feel free to address one another.
Target audience
This training course is suitable for anyone who wants to learn how to give and receive feedback. Whether you want to create a more open communication climate within your team, adjust the behaviour of colleagues or staff, or motivate the people around you more in their work: you will gain practical tools you can apply straight away.
You don't need to be a manager to take part. As a professional who works with others on projects, you will also get a great deal out of this course.
The course is also suitable if you work in an office and mainly come across feedback in meetings, appraisals and collaboration with other departments.
Teaching method
During this course you work in a small group of no more than eight participants, so there is room for personal attention and practice. Before the course you have an intake meeting with the trainer, in which you discuss your learning objectives and situations from practice, after which the programme is tailored to your needs.
The course has an active set-up: you learn mainly by doing and experiencing. Through practical exercises, role plays and immediate feedback, you work on situations you recognise from your own job. The trainer creates a safe atmosphere, so that you can freely experiment with new behaviour and new conversation techniques.
Afterwards you will receive a certificate of participation.
Prior knowledge
No specific prior knowledge is needed for this course. An open attitude and a willingness to practise giving and receiving feedback are enough to take part fully.
Comments
None in particular.
Practical information
- Number of days
- 2 days
- Course times
- from 10 am to 5 pm
- Teaching hours
- 12 hours
- Education level
- Suitable for all levels
- Preparation time
- None
- Included
- Course materials and lunch on site
- Certificate
- At the end of the course you will receive a certificate of attendance
- Cancel
- Free up to four weeks before the start (cancellation terms)
Language
The course is given in Dutch as standard. The trainer speaks English. English-language course materials can be used. If at least 3 participants register, the course can also be given entirely in English.
In-company
Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.
Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.
Request a quote More about Giving and Receiving Feedback in-company
All start dates
2 training days. Confirmed dates first, then in order of date.
- Thu 29 Oct & Thu 12 Nov 2026Certain to go ahead Utrecht · 10:00–17:00 Enrol
- Thu 29 Oct & Thu 12 Nov 2026 Online · 10:00–17:00 Enrol
- Wed 11 & Wed 25 November 2026 Amsterdam · 10:00–17:00Free cancellation until 14 October Enrol
- Mon 21 Dec 2026 & Mon 4 Jan 2027 The Hague · 10:00–17:00Free cancellation until 23 November Enrol
- Tue 2 & Tue 16 February 2027 Amsterdam · 10:00–17:00Free cancellation until 5 January Enrol
- Thu 1 & Thu 15 April 2027 Eindhoven · 10:00–17:00Free cancellation until 4 March Enrol
No suitable start date? Send us a date request, and we'll look at the options together.
This course for your team?
Plan your own group on a date that suits you, at your office, at our premises or online. We tailor the content to your day-to-day work, and training a whole group is cheaper than individual bookings.
- Your date and location
- Tailored content
- Multiple groups or an academy are also possible
- More than 25 years' experience
The trainers for this course
Ratings from participants after completing their course, across all courses by this trainer.
What others say about this course
Giving and Receiving Feedback course: average 8.9 from 9 reviews
“Everything was really clear”
“Customer-focused and good information for gaining a better insight into where you stand in a conversation or issue and how to make the most of it. And what to say and what not to say in it”
“Very professional trainer. Quick and knowledgeable.”
“A good balance between theory and practice!”
"J. Hartmann, Brandweer Hoorn - "The content matched the intended aim exactly. Pace, quality, the exercises - all well aligned and in the right measure. We were all able to reap the benefits of a perfectly organised day." - Rating: 9.6"
“Good set-up, sound structure, enjoyable working methods.”
“Very good course. Tailored to my wishes. We even covered more than I had expected beforehand.”
“The content is complete and matches the level of the participants well. The exercises are all based on day-to-day practice, which makes them flow "naturally".”
“A very instructive and practical course in which my needs were addressed. I was able to put forward my own situations for us to work on.”
“I found it an illuminating and instructive course. Highly recommended.”
Training formats
Classroom
2 days€ 1250,-- Pleasant venue with a good trainer
- Small groups
- Inspiring and motivating
In-company
Bespoke trainingOn request- 100% for your group
- Bespoke training
- At your place or ours
Workshop
Up to 4 hours for groupsOn request- Suitable for events
- Interactive and inspiring
- Large groups too
Private training
At our place or yoursOn request- 100% just for you
- Achieve a lot in little time
- Whenever you want
Frequently asked questions
Can I cancel free of charge?
Yes. Up to four weeks before the first day of the course you can cancel free of charge, without giving a reason. You then receive a credit note or, if you have already paid, a refund. If you cancel later, you pay part of the course fee: 25% between four and two weeks before the start, 75% in the two weeks before it and 100% in the final week. Moving to another start date is free of charge up to two weeks before the start, after that 50%. Sending a colleague in your place is always possible. Read the cancellation terms.
How long does the Giving and Receiving Feedback course take and what does it cost?
Who is the Giving and Receiving Feedback course suitable for?
How does the Giving and Receiving Feedback course teach you to deal with emotions and difficult situations?
Do you receive a certificate after the Giving and Receiving Feedback course?
What is the difference between giving feedback, criticism and advice?
Is the Giving and Receiving Feedback course also available in-company?
What will you learn on this course that you won't get from a book or an online course on feedback?
How do I know whether the Giving and receiving feedback course suits my situation, or whether a broader communication course would be a better choice?
Which conversation models and techniques are covered during the Giving and Receiving Feedback course?
How does this classroom course compare with a short workshop or e-learning on feedback?
How quickly can I apply what I have learned in the Giving and Receiving Feedback course to difficult work situations?
What will I be given to encourage my colleagues to give feedback as well, and not just receive it?
Thu 29 Oct & Thu 12 Nov 2026 in Utrecht, can also be attended online
This date already has enough participants. Free cancellation up to four weeks before the start, so you can secure a place now.