Cursus Gesprekstechnieken in Rotterdam
2 startdata in Rotterdam het komende jaar, de eerstvolgende op 10 november 2026. In een kleine groep, met een trainer uit de praktijk.
4,6 on Google
NRTO quality mark
NRTO quality mark
- Maximum of 8 participants per group
- Inclusief cursusmateriaal, lunch en certificaat
- Niet tevreden? Dan volg je de training gratis opnieuw
- Ook als incompany training, bij jullie in Rotterdam of op kantoor
In conversations with colleagues, clients or your team: do you want to get to the heart of the matter, stay in control and bring the other person with you? With the right conversation techniques, you consciously steer every conversation towards your objective, even when emotions run high or resistance arises.
Read the full programme of Conversation Techniques
Where in Rotterdam
Learnit Rotterdam
Stationsplein 45
3013 AK Rotterdam
Soms ook op Weena 505. In je bevestiging staat waar je training is.
By public transport
A 1-minute walk from Rotterdam Centraal.
Parking
The guarded car park of the Groothandelsgebouw has room for 200 cars. Directly behind the Groothandelsgebouw there is another guarded car park with a capacity of 150 cars Please note! Parking costs are at your own expense.
All dates in Rotterdam
Tweedaagse. Op volgorde van datum.
- Tue 10 & Wed 11 November 2026Certain to go ahead 10:00–17:00 Enrol
- Thu 5 & Fri 6 August 2027 10:00–17:00 Enrol
Geen geschikte datum? Stuur ons een date request, of plan een eigen groep bij jullie op kantoor.
Who you'll learn from in Rotterdam
Ratings from participants after completing their course, across all courses by this trainer.
What participants say about Conversation Techniques
Zeer waardevolle en inspirerende training – aanrader! Ik heb onlangs deelgenomen aan de training Gesprekstechnieken en ik ben ontzettend enthousiast over de inhoud, opzet en begeleiding. De training was goed gestructureerd, praktijkgericht en zat vol met inzichten die ik direct in mijn werk kon toepassen. Wat ik vooral sterk vond, was de manier waarop de trainer theorie en praktijk combineerde, met veel ruimte voor interactie, reflectie en eigen inbreng. Daarnaast was de sfeer erg prettig en motiverend, wat het leerproces alleen maar ten goede kwam. Ik zou deze training zeker aanbevelen aan iedereen die zich wil verdiepen in communicatie en op zoek is naar praktische handvatten én nieuwe inspiratie. Kortom: een investering in jezelf die absoluut de moeite waard is!
Ik had mij in eerste instantie aangemeld voor een andere training (Interviewtechnieken). Tijdens een gesprek met Learnit Training bleek deze training ook goed aan te sluiten bij mijn wensen. Dat hadden ze goed ingeschat. We waren met een kleine groep en daardoor kon de training heel erg naar onze leerdoelen gemaakt worden. De trainer was heel flexibel, ze bewoog mee met onze antwoorden op vragen. Je voelde dat ze je wilde helpen om verder te komen. Naar mijn idee heeft ze heel veel kennis en deskundigheid. Ik heb van haar genoten, ze heeft me geïnspireerd.
Het is een uitstekende training met veel praktijkopdrachten. Je krijgt veel handvatten mee hoe je een gesprek zo goed mogelijk kunt sturen.
Overall indruk was goed, de training geeft je handvatten om beter bewust te worden van jouw eigen deel in een gesprek. Waar jij wellicht een andere insteek moet gebruiken om ervoor te zorgen dat je tot een beter/fijner resultaat kunt komen. Of erachter komen dat je wellicht iets beter hebt gedaan in het verleden dan je eerst dacht. (is ook weleens fijn)
Veelgestelde vragen over Gesprekstechnieken
Who is the Conversation Techniques course suitable for?
The Conversation Techniques course is suitable for anyone who regularly holds conversations and wants to communicate more effectively. Think of professionals who want to give feedback, conduct difficult conversations, turn resistance around or listen better to interests and expectations. No prior education is required. You train in a classroom setting in a small group of up to 8 participants, so you have plenty of room to practise with your own real-life situations.
Which conversation techniques do you learn during the Conversation Techniques course?
You will learn practical techniques such as active listening, summarising, probing, reflecting and asking open questions. You will also practise steering skills for difficult conversations, such as giving feedback and delivering bad news. You will learn to recognise resistance and turn it around, and you will work with models such as McClelland's iceberg theory to interpret behaviour below the surface and influence it effectively.
Do you receive a certificate after the Conversation Techniques course?
Yes, on completing the Conversation Techniques course you receive a certificate of participation from Learnit. The condition is that you have actively attended both course days and taken part in the practical exercises. The certificate confirms that you have been trained in conversation techniques such as listening, summarising, asking follow-up questions and dealing constructively with resistance and emotions.
Is prior knowledge required for the Conversation Techniques course?
No, no specific prior knowledge is required for the Conversation Techniques course. The course is suitable for anyone who regularly holds conversations and wants to communicate more effectively. An intake takes place before the course, in which you determine your own learning objectives. That way the content matches your own practice and level of experience, whether you are a starting professional or have been holding conversations for years.
What is the approach of the Conversation Techniques course?
The Conversation Techniques course is a classroom course in a small group of no more than 8 participants. You start with an intake in which you determine your own learning objectives. The course is active and experience-based: you practise with realistic conversation situations, receive immediate feedback and apply the techniques straight away in a safe atmosphere.
What is the difference between Learnit's Conversation Techniques course and its Communication Skills course?
Both courses deal with communication, but with a different focus. The Communication Skills course is about how you communicate: the basics of sending, receiving, and verbal and non-verbal signals. The Conversation Techniques course goes a step further and focuses on what you want to achieve in a conversation. You learn to steer towards a conversational objective, to apply techniques for specific situations such as bad-news or feedback conversations, and to handle resistance constructively. You work with models such as McClelland's iceberg theory to understand what is going on beneath the surface. Choose Communication Skills if you want to lay the foundation; choose Conversation Techniques if you already communicate but are looking for more control and results in your conversations.
When should you choose the classroom Conversation Techniques course instead of a book or online videos about conducting conversations?
Books and videos give you theory and models, but conducting conversations is a behavioural skill that you can only develop by doing. Learnit's Conversation Techniques course is deliberately classroom-based, precisely because you practise with other participants, act out situations and get direct feedback on your own behaviour. In a group of no more than 8 people you can experiment with techniques such as probing, summarising and turning around resistance, and see how you come across to others. Theoretical models such as McClelland's iceberg theory are covered, but they serve as a framework for the practice. Choose self-study if you want to pick up background knowledge. Choose this classroom course if you genuinely want to change your behaviour in difficult conversations.
How do I know whether I will really communicate differently in practice after the Conversation Techniques course?
Whether you actually communicate differently after the course depends on two things: how much you practise during the course and how consciously you keep applying it afterwards. The Conversation Techniques course is roughly 70% practice-based: you practise with realistic conversation situations, receive direct feedback from the trainer and fellow participants, and work with your own cases. You learn models such as McClelland's iceberg theory and techniques such as LSD (listening, summarising, probing). Most participants apply one or two techniques in their work within a week. Full behavioural change usually takes 6 to 12 weeks of conscious repetition. The course works best if you have concrete conversations coming up straight afterwards in which you can try out what you have learned.
€ 1250,-eerste start 10 november 2026
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