Inappropriate Behaviour course: Recognising, Understanding and Addressing It

Inappropriate behaviour in the workplace calls for recognition, understanding and action. In this course you gain insight into causes, dynamics and approaches, and you practise skills that help you contribute to a safe and respectful working environment.

Description

In this course you get to grips with inappropriate behaviour in the workplace. You look in depth at what it actually is, how it arises and how it manifests itself in practice. Alongside the theory, you actively work with interactive exercises and practice-oriented assignments, so that you recognise this behaviour sooner and can respond to it effectively.

You gain insight into the underlying causes and triggers of inappropriate behaviour. This allows you to act proactively and contribute to a safe, respectful working environment. You practise conducting conversations, giving feedback and using intervention techniques, and you also look at the subject from a legal and organisational perspective.

The course alternates between experiencing, experimenting, reflecting and theory. This variation lets you experience the effect of new behaviour for yourself and translate it to your own working practice.

Topics

• What inappropriate behaviour is and how it arises
• The benefits of a proactive approach
• The impact of unwanted behaviour on the individual and the team
• The role of leadership in a safe working culture
• Starting the conversation about unwanted behaviour
• Group dynamics and behavioural patterns
• Using feedback as a tool
• Practical conversation techniques and interventions

Result

After this course you will recognise inappropriate behaviour at an early stage and understand where it comes from. You will know how group dynamics play a part and which triggers keep behaviour in place.

You will have sharpened your communication and conversation skills and will be able to address unwanted behaviour, even when it becomes uncomfortable. Giving and receiving feedback will come more easily to you.

You will also have concrete strategies for intervention and prevention, and an understanding of the legal and organisational framework. This allows you to contribute actively to a safe, respectful working environment.

Target audience

This course has been developed for professionals who want to recognise, discuss and address inappropriate behaviour in the workplace. Think of managers, HR professionals, confidential advisers and team leaders. As an employee or project leader you will also get a great deal out of this course, because a safe and respectful working environment is something you create together.

You do not need any specific prior knowledge. We do ask you to be open and willing to look at your own role and behaviour.

Teaching method

During the course you alternate between concrete experience, experimenting with behaviour and techniques, reflecting and exploring theory. This means the programme suits all types of participant. There is plenty of action in the course, so that you genuinely experience the effect of new behaviour. That way you recognise what works and what does not.

You are responsible for your own development and take ownership of it. During the course we invite you to reflect continuously and to make connections with your own practice. The aim is to increase your insight and to let you make the translation to your own situation yourself. That increases the chance of genuine behavioural change.

Prior knowledge

You do not need any specific prior knowledge. An open attitude and a willingness to reflect on your own behaviour and that of others are enough to take full part in this course.

In-company

Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.

Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.

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Language

The training is given in Dutch as standard. The trainer has a good command of English. English-language course material can be used. With a minimum enrolment of 3 participants, the training can also be given entirely in English.