Outlook course in Zwolle

The Outlook Basics course lasts one day and is delivered in an open learning format. You learn to send email, organise your mailbox, set up a signature and an out-of-office message, manage contacts, use your calendar, schedule appointments and meetings, create tasks and keep notes. Optionally, you also receive an explanation of Outlook in combination with Microsoft 365 Copilot.

The Outlook Basics course is suitable for anyone who works with Outlook daily or regularly and wants to master the basic functions. Think of secretaries, management assistants, freelancers and office staff. No prior knowledge of Outlook is required; basic knowledge of Windows is enough. Also useful if you want to learn to work with Outlook in combination with Microsoft 365 Copilot.

Yes, Copilot in Outlook is an optional part of the Outlook Basics course. You indicate when booking whether you would like to cover this. The trainer will then show you how to use Microsoft 365 Copilot to summarise emails, generate draft replies and work through your inbox more quickly. A Copilot licence from your employer is required for this.

For the Outlook Basics course you don't need any specific prior knowledge. You can join if you have basic experience with Windows and can work with a mouse and keyboard. The course is aimed at beginner users of Outlook. At the start, the trainer discusses your entry level and learning objectives, so that the focus is on topics that are relevant to you.

You follow the Outlook Basics course in the version you use at work yourself. When you register, you indicate which version that is. The planners make sure that your course materials and exercises match your software version. That way you train directly in the environment you use every day and can apply what you have learnt straight away.

Yes, after completing the Outlook Basics course you will receive a certificate of attendance from Learnit. This certificate confirms that you have successfully completed the course and have mastered the basic skills of Outlook, such as email management, calendar, contacts and tasks. You can add the certificate to your CV or LinkedIn profile to demonstrate your skills to employers.

With self-study you watch individual videos about features you happen to come across. On the Outlook Basics course you spend a day working through a coherent programme under the guidance of a trainer: mail, calendar, contacts, tasks and notes. At the start of the day the trainer gauges your starting level and tailors the exercises accordingly. You get immediate answers to questions that relate specifically to your situation, for example about organising a full mailbox or setting up a recurring meeting. You practise in your own version of Outlook, because when you book you indicate which version you use. Choose the course if you want to build a workable foundation in a day. Choose self-study if you want to look up individual features without guidance.

The Outlook Basics course is taught in the open learning format, a delivery format that differs from classroom training. You work independently at a computer on practical assignments at your own level and at your own pace. An experienced trainer is present all day to answer questions and provide explanations at the moment you run into something. At the start you discuss your starting level together and what you want to learn, so that you can work purposefully on topics such as mail, calendar, contacts and tasks. This format is suitable if you prefer learning by doing rather than by listening. You can skip parts you already know and spend extra time on what you find difficult. The course lasts a full training day.