Cursus Outlook in Zwolle

With the Outlook Basics training course you get more out of your mailbox, calendar and contacts. You work efficiently with mail, appointments and tasks, and optionally you get acquainted with Microsoft 365 Copilot in Outlook. One day of open learning with personal guidance.

Read the full description of the Outlook course

All dates in Zwolle

None of the dates suitable? In-company takes place on a day of your choosing, and the course also runs in other cities.

Where in Zwolle

Who you'll learn from in Zwolle

• Bart Trainer Excel, Power BI and Access Rating 8,8 from 495 evaluations
• Raoul Trainer Excel and Access Rating 8,3 out of 283 evaluations
• Ruben Trainer in project management, change management and lean Rating 8,2

What participants thought

• “Even someone as digitally illiterate as me can understand what you can do with a program. Plenty of practical exercises and clear explanations from the trainer made this possible. Excellent!!!”

  G. Jansen, NUON- Outlook Basics

• “It was an enjoyable, instructive and pleasant training course.”

  N. Bouma, ABO B.V.- Outlook Basics

• “For people who want to get to know Outlook better this is a perfect course, including for those who think they don't need it.”

  G. Minkenberg, NUON- Outlook Basics

• “Useful, because you discover that Outlook offers far more possibilities than you would expect at first glance; possibilities you can apply straight away.”

  K. simonet, Nuffic - Outlook Basics

Frequently asked questions

How long does the Outlook Basics course take and what do you learn?

The Outlook Basics course lasts one day and is delivered in an open learning format. You learn to send email, organise your mailbox, set up a signature and an out-of-office message, manage contacts, use your calendar, schedule appointments and meetings, create tasks and keep notes. Optionally, you also receive an explanation of Outlook in combination with Microsoft 365 Copilot.

Who is the Outlook Basics course suitable for?

The Outlook Basics course is suitable for anyone who works with Outlook daily or regularly and wants to master the basic functions. Think of secretaries, management assistants, freelancers and office staff. No prior knowledge of Outlook is required; basic knowledge of Windows is enough. Also useful if you want to learn to work with Outlook in combination with Microsoft 365 Copilot.

Does the Outlook Basics course also cover Copilot for Outlook?

Yes, Copilot in Outlook is an optional part of the Outlook Basics course. You indicate when booking whether you would like to cover this. The trainer will then show you how to use Microsoft 365 Copilot to summarise emails, generate draft replies and work through your inbox more quickly. A Copilot licence from your employer is required for this.

What prior knowledge do I need for the Outlook Basics course?

For the Outlook Basics course you don't need any specific prior knowledge. You can join if you have basic experience with Windows and can work with a mouse and keyboard. The course is aimed at beginner users of Outlook. At the start, the trainer discusses your entry level and learning objectives, so that the focus is on topics that are relevant to you.

Which version of Outlook is used during the Outlook Basics course?

You follow the Outlook Basics course in the version you use at work yourself. When you register, you indicate which version that is. The planners make sure that your course materials and exercises match your software version. That way you train directly in the environment you use every day and can apply what you have learnt straight away.

Do I receive a certificate after the Outlook Basics course?

Yes, on completion of the Outlook Basics course you receive a certificate of participation from Learnit. This certificate confirms that you have successfully followed the course and mastered the basic skills of Outlook, such as email management, calendar, contacts and tasks. You can add the certificate to your CV or LinkedIn profile to demonstrate your skills to employers.

What is the difference between the Outlook Basics course and teaching yourself via YouTube or online tutorials?

With self-study you watch individual videos about features you happen to come across. On the Outlook Basics course you spend a day working through a coherent programme under the guidance of a trainer: mail, calendar, contacts, tasks and notes. At the start of the day the trainer gauges your starting level and tailors the exercises accordingly. You get immediate answers to questions that relate specifically to your situation, for example about organising a full mailbox or setting up a recurring meeting. You practise in your own version of Outlook, because when you book you indicate which version you use. Choose the course if you want to build a workable foundation in a day. Choose self-study if you want to look up individual features without guidance.

What does a typical day look like on the open learning format Outlook Basics course?

The Outlook Basics course is taught in the open learning format, a delivery format that differs from classroom training. You work independently at a computer on practical assignments at your own level and at your own pace. An experienced trainer is present all day to answer questions and provide explanations at the moment you run into something. At the start you discuss your starting level together and what you want to learn, so that you can work purposefully on topics such as mail, calendar, contacts and tasks. This format is suitable if you prefer learning by doing rather than by listening. You can skip parts you already know and spend extra time on what you find difficult. The course lasts a full training day.

Outlook in other cities

• Outlook in Eindhoven 3 dates, from 12 October 2026