Dealing with your own frustrations and emotions in the workplace course in Amsterdam
1 start date in Amsterdam over the coming year, the next on 3 February 2027. In a small group, with a trainer from the field.
4,6 on Google
NRTO quality mark
NRTO quality mark
- Maximum of 8 participants per group
- Includes course materials, lunch and certificate
- Not satisfied? Then retake the course free of charge
- Also available as an in-company course, at your location in Amsterdam or at your office
Anger and frustration at work drain your energy and put relationships under pressure. In this course you will be given practical techniques to handle your emotions, stay calm and consciously choose how you respond. You will work on self-insight, communication and lasting behavioural change.
Read the full programme of Dealing with Your Own Frustrations and Emotions in the Workplace
Where in Amsterdam
By public transport
A 19-minute walk from Amsterdam Centraal. A 4-minute walk from the 'Muziekgebouw Bimhuis' tram stop. A 3-minute walk from the 'Piet Heinkade' bus stop.
Parking
Unfortunately we have no parking spaces of our own. If you come by car, your best option is a car park nearby.
Cheapest - Interparking IJ-oever Centrum (Vriesseveem 9)
For around € 17 you get a day ticket here. Booking online in advance is often cheaper still. From the car park it is a few minutes' walk to the Muziekgebouw aan 't IJ.
Closest - Parkeergarage Piet Hein
You can park directly underneath the Muziekgebouw in Parkeergarage Piet Hein. This is more expensive, however.
All dates in Amsterdam
Two-day course. In date order.
- Wed 3 & Wed 17 February 2027 10:00–17:00 · Piet Heinkade 1 Enrol
No suitable date? Send us a date request, or arrange a private group at your office.
Managing Your Own Frustrations and Emotions in the Workplace in other cities
Who you'll be taught by in Amsterdam
Ratings from participants after completing their course, across all courses by this trainer.
What participants say about Managing Your Own Frustrations and Emotions at Work
A course like this is good for everyone, especially because you learn a lot, including about how you communicate.
I really enjoyed these course days. What I found most remarkable was the insight you gain into your own actions and how they come across to others. The fact that you provoke the opposite in people from what you want to achieve is something I could not see myself. A real eye-opener was drawing the 'problem'. It made it something very simple and small, something you could take in at a glance and get to work on. Ultimately, you will mainly have to work on yourself and want to change. This course has inspired me to really go for it. The theory may not have been very innovative, but the way the course was delivered and the tools you are given flipped a switch in me to start working on myself.
I always find this difficult to describe. But my impression of the course was very surprisingly positive. I got a lot out of it, and I would recommend it to everyone.
A great course that is very easy to put into practice! The Rotterdam location is very easy to reach by train! You're in the building within moments.
Frequently asked questions about Dealing with your own frustrations and emotions in the workplace
Who is the Managing your own frustrations and emotions in the workplace course suitable for?
The course is suitable for anyone who sometimes finds it difficult to stay calm at work or who reacts more sharply than they would like. No prior knowledge is required. You learn to recognise warning signs, respond rationally and make frustrations open to discussion. Think of employees, team leaders and professionals who want to manage their emotions better when working with colleagues.
Which topics are covered in the Managing your own frustrations and emotions in the workplace course?
In this classroom course you learn calming methods, rational thinking and assertive responses. You work with the iceberg theory, the communication model, conflict handling techniques and giving and receiving criticism. You also practise with role plays, learn to recognise warning signals in time and build self-confidence. This way you learn to respond in a controlled way instead of impulsively.
Is any prior knowledge required for the Dealing with your own frustrations and emotions in the workplace course?
No, no prior knowledge is required for this classroom-based course. You can start straight away, whatever your role or work experience. Beforehand, an individual intake takes place in which your learning objectives are identified. The final programme is then determined on that basis, so that the course matches your situation and practical experience.
What is the delivery format of the Dealing with Your Own Frustrations and Emotions in the Workplace course?
The course is taught in a classroom setting in a small group. You alternate between theory, reflection and practical exercises, possibly with an actor during role plays. This interactive approach helps you to genuinely experience new behaviour. The course includes course materials and an experienced trainer who guides you personally.
Do you receive a certificate after the Dealing with Your Own Frustrations and Emotions in the Workplace course?
Yes, on completion of the course you will receive a certificate of participation from Learnit. This certificate shows that you actively attended both course days and practised the techniques covered on emotion regulation, assertiveness and conflict management. You can add the certificate to your personal development file or LinkedIn profile to make your growth in personal effectiveness visible.
What does this course give you that you would not learn from a book or e-learning on emotion regulation?
The difference lies in practising real behaviour under guidance. On the classroom-based course you work with role plays, possibly with an actor, and receive direct feedback from a trainer and fellow participants. A book or e-learning can explain theory such as the iceberg model, the communication model or calming methods, but it does not practise your specific triggers and response patterns. During the course you alternate between concrete experience, experimenting, reflecting and exploring theory. In a safe setting you discover how your body reacts to frustration and which intervention works for you. Beforehand, the trainer holds an individual intake in order to incorporate your learning objectives into the programme. Self-study is suitable as a supplement, but changing behaviour calls for practice with mirroring.
When should you opt for this course and when is coaching or therapy a more logical route?
This course suits you if you occasionally react too sharply to colleagues or your boss, build up frustrations at work, or notice that anger costs you energy. In this classroom course you will learn concrete techniques: calming methods, the iceberg theory (facts vs. interpretations), assertive communication and conflict handling. The focus is on work situations and on behavioural change through role plays and reflection. Coaching or therapy is a more logical route if you suffer from outbursts of anger on a structural basis, if the cause lies outside work, or if there are underlying psychological problems. The course is not a treatment programme; you are given tools and practise with your own cases in a group. Not sure? During the individual intake beforehand we discuss whether your learning objectives fit the programme.
How will I know after this course whether I really deal with my frustrations at work differently, or is that hard to measure?
Behavioural change around emotions is noticeable, but rarely linear. During the two training days you work with role-plays (with an actor if required), the iceberg theory and calming techniques. This gives you concrete practice in staying rational during a difficult conversation and choosing consciously how you respond, rather than reacting impulsively. Immediately after the course you will recognise warning signals sooner and be able to raise frustrations before they escalate. Lasting change, such as reacting less sharply towards your manager or colleagues, usually takes several weeks to months of conscious application in the workplace. The course lays the foundation and provides techniques; the repetition in practice afterwards determines the effect. Reflecting afterwards with a colleague or manager helps to make progress concrete.
€ 1250,-first start 3 February 2027
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