Where does the in-company course Negotiating take place?
Wherever suits you: at your office, at one of our training locations or online. You also choose the date.
Can the content be tailored to our organisation?
Yes. Before the course we discuss with you what the group can already do, where things go wrong in practice and what should be different afterwards. The trainer uses examples and exercises from your own work.
How large can the group be?
That depends on the course. For a skills course we prefer to work with a small group, so that everyone can really practise. If more people are involved, we schedule several groups or set up a fixed programme.
What does Negotiating in-company cost?
You get a fixed price for the whole group, in a tailored quote. For a group this works out cheaper than booking everyone individually. For comparison: a place on the scheduled course costs EUR 1250,- excl. VAT per participant.
Can the course be delivered in English?
Yes. For in-company courses we deliver the training in the language of your choice, Dutch or English. Mention it in your request.
Do participants receive a certificate?
Yes, every participant receives a certificate of attendance afterwards.
How do I request a quote?
Via the quote form: state the course, the number of participants and roughly where and when you would like it. An adviser will then contact you.
Who is the Negotiation course suitable for and is prior knowledge required?
The Negotiation course is suitable for anyone who regularly finds themselves in negotiating situations and wants to get more out of them, and for participants who want to be more assertive at the negotiating table. No prior knowledge is required. In the classroom course, participants' own practical situations form the starting point, so you work directly on your own cases.
Which topics and negotiation techniques are covered during the Negotiating course?
During the classroom Negotiating course you learn the phases of the negotiation, how to prepare, strategic negotiating and how to look for win-win situations. You practise questioning techniques, active listening, summarising and persuasive argumentation. You also discover different negotiating styles, learn to assess the balance of power and deal with dirty tricks. All practised using real-world examples.
What is the delivery format of the Negotiating course and do you receive a certificate?
The Negotiation course is taught in a classroom setting in, with an experienced trainer and a small group of participants. You work extensively with practical exercises, role plays and situations from your own job. An intake takes place beforehand to clarify your learning objectives. Afterwards you receive a certificate of participation and the accompanying course material.
Can the Negotiating course also be taken in-company or used as a tailor-made course within your organisation?
Yes, the Negotiation course can also be taken in-company and is set up as a tailored course by default. Before the course an intake interview takes place in which your learning objectives and concrete working situations are mapped out. On that basis the trainer puts together the final programme, so that negotiation cases from your own work take centre stage. If you opt for classroom participation, you follow the regular programme.
What is the difference between negotiating and debating or persuading?
Negotiating is about jointly seeking an agreement in which both parties see their interests reflected, whereas discussing or persuading is mainly aimed at being proved right. In negotiating you exchange interests, conditions and arguments in order to reach a win-win situation. In the Negotiating course (classroom-based) you learn to apply this approach using questioning techniques, active listening and strategic preparation.
How do I know which negotiating style suits me, and can I discover this during the course?
During the Negotiating course at Learnit you gain insight into different negotiating styles and discover through exercises which techniques best suit your personal approach. You work on self-insight: how do you behave at the negotiating table, when are you too accommodating and when are you too hard? By practising with realistic real-world situations you notice what does and doesn't work for your style. Prior to the course there is an individual intake, in which your learning objectives are identified. That is a difference with general negotiation books or e-learning: you receive direct feedback on your actual behaviour from an experienced trainer and fellow participants. The course is taught in a classroom setting.
Does what I learn in the Negotiation course also work in a hybrid or online negotiation, or is it mainly aimed at conversations around the table?
The techniques from the Negotiating course work in both settings, but the emphasis in the exercises is on face-to-face situations. Skills such as active listening, asking follow-up questions, summarising and assessing the motives of the person you are talking to are universal and also apply in a video call or an email exchange. There are differences in emphasis, though: in an online negotiation non-verbal signals are partly lost, silences feel more uncomfortable and thorough preparation is even more important. During the course you practise in a classroom setting with real-life situations that you bring in yourself. These may also be hybrid or digital negotiations. The course For those who mainly negotiate digitally, an additional tailor-made in-company variant can be arranged.
What do I get in this Negotiation course that I can't get from a book or a YouTube video?
A book or video explains theory, but you don't practise against real resistance. In this classroom course you negotiate live with other participants and an experienced trainer who gives feedback on the spot about your behaviour, your tone and your questioning techniques. Three things self-study does not offer: you discover your own negotiating style through exercises, you get immediate reflection on your pitfalls (for example giving in too quickly or, conversely, getting stuck on your position), and you practise with dirty tricks that you can only read about in a book. Beforehand there is an intake in which your learning objectives are mapped out, so that the practical situations you practise match your own work. You go home with behaviour you have tried out, not just with knowledge you have read.