In this course you learn to negotiate effectively. You practise questioning techniques, persuasiveness and assertiveness in order to achieve win-win situations.
Free cancellation up to four weeks before the start, so feel free to book now.
In brief. Negotiation is a 2-day classroom course. You can attend it in Amsterdam, Utrecht, Groningen and Zwolle or online, in a group of no more than 8 participants. The price is € 1250,- excl. VAT per participant, including course materials, lunch on location and a certificate of attendance. For a team or department we also deliver this course in-company.




Your trainer: Mieke, Rob, Elzo or Garbrand 921 evaluations in total, averaging 8,6. View the trainers
At the negotiating table it is all about interests, timing and persuasiveness. In this course you work on your own style, sharpen your questioning techniques and get more out of every conversation. With a win-win result as the goal.
In this Negotiation course you learn how to conduct a conversation with the other party in such a way that both sides can accept the outcome. You gain insight into the phases of a negotiation, learn how to prepare properly and practise questioning techniques, active listening and putting your arguments across convincingly.
You work on your own negotiating style and discover which approach suits you. Topics covered include strategic negotiating, the balance of power, recognising the other party's motives and needs, and dealing with dirty tricks. Using practical examples, you practise with situations you encounter in your own work, so that afterwards you sit at the table more confidently and more consciously.
After this course you will approach the negotiating table with more self-confidence. You will recognise the phases of a negotiation and prepare purposefully with clear goals and a clear bottom line. You will know which negotiating style suits you and be able to switch when the situation calls for it.
You use questioning techniques, active listening and summarising to get a clear picture of the other party's interests and motives. You put your arguments across convincingly, recognise dirty tricks and you know how to deal with it calmly and assertively. This way you work purposefully towards win-win situations in which your interests, or those of your organisation, are firmly represented.
This course is a good fit for you if you negotiate regularly and feel there is more to be gained. It is also the right place for you if you want to take a more assertive stance at the negotiating table. Think of buyers, sellers, account managers, project leaders, consultants, entrepreneurs and anyone who makes agreements with clients, suppliers or partners on their own behalf or on behalf of an organisation.
The description above gives a good indication of what the course will look like. Even so, the content may differ slightly from course to course. At Learnit we think in terms of tailored solutions: your own working situation is always the starting point and the end point. In an individual intake prior to the course we identify the participants' learning objectives. On that basis we determine the final programme.
Learning by doing comes first, because nothing is as demotivating as a trainer who talks for the entire lesson. The course asks you to be actively involved and to take ownership. The result: you discover and develop new skills that you can apply straight away at the negotiating table.
No specific prior knowledge is required for this course. It is useful, however, if you occasionally find yourself in situations involving negotiation, so that you can apply what you have learned directly to recognisable examples from your own practice.
The course is given in Dutch as standard. The trainer speaks English. English-language course materials can be used. If at least 3 participants register, the course can also be given entirely in English.
Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.
Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.
2 training days. Confirmed dates first, then in order of date.
No suitable start date? Send us a date request, and we'll look at the options together.
Plan your own group on a date that suits you, at your office, at our premises or online. We tailor the content to your day-to-day work, and training a whole group is cheaper than individual bookings.
Ratings from participants after completing their course, across all courses by this trainer.
“The course is worthwhile; you get plenty of opportunity to discuss matters from your day-to-day practice.”
“Practically oriented, making use of theories. You train skills based on these. The course gives you "baggage" for negotiations.”
“With Learnit you can put together an excellent tailor-made training programme through good consultation.”
“A good course tailored to your situation, needs, questions and so on. The trainer thinks along with you and after the course you walk out with a great deal of energy, tips and tricks, and you want to put everything into practice straight away.”
"The content of the course was 'tailor-made', so very useful and practical. The trainer had a good approach and the quality of the course material was very good. The exercises were very practically oriented and personalised for each participant. In short: EXCELLENT TRAINING."
“An accessible course that everyone can easily apply in their day-to-day work, strengthening your own position without losing sight of the social side of negotiating.”
“This course covers 2 days, and because of the content and the presentation these 2 days flew by, very inspiring and immediately applicable in practice, in short TOP!”
“Thanks to the trainer's professional input and the small group, it was a course that was tailored to us. There was ample opportunity to practise and to ask questions or put forward situations. Thanks to the targeted feedback during the course, we became far more aware, which is very useful. The use of other aids, such as video recordings and watching them back, is also very helpful for seeing what you are doing well and what could be better.”
"M. Pullens, Gemeente Vught - "We were very pleased with the two-day in-company Negotiating course. The course was tailor-made. Practising together with colleagues and reviewing our own conduct on video gave us a lot of useful insights." - Rating: 8.3"
“This course gives you a solid basic toolkit for negotiation conversations.”
“By responding to practical examples, the course becomes very interactive and provides tools in the short term that you can easily apply.”
“As a complete beginner at negotiating, I came to this course with a fresh outlook. During the course, video recordings confronted me with my own behaviour. By applying this repeatedly in active role plays, you learn how to deal with a variety of situations. The course taught me a great deal and I would recommend it to anyone.”
“Compact course in which a lot becomes clear to you in the area of negotiation. The role plays were simply fun to do.”
"A course in a small group was very pleasant. Plenty of room for your own input and attention for everyone. The explanations were clear and the trainer was pleasant to deal with."
“The group was pleasant because it was a group of seven people and everyone received enough attention. The explanations were clear and the trainer was pleasant to deal with.”
“A practical course with a sound theoretical basis that confronts participants with their own actions and the effect these have.”
“I thought it was a good, balanced and clear course. I found the substantive treatment of negotiating interesting.”
“An excellent start for negotiators with some practical experience who want to develop further as professional negotiators.”
"Interesting course that I will benefit from for the rest of my career. The trainer is very knowledgeable and presents the information in an enjoyable way!"
“An excellent course, practical and directly applicable.”
“The course ties in well with practice.”
“You negotiate unconsciously far more often than just when money is involved. A really enjoyable and inspiring course, whatever your starting level.”
"I did not really know what to expect from the course, but they exceeded my expectations by conveying the information in a way that was both informative and practical. I learned a great deal from it!"
“The course was very enjoyable and useful. The content was good and the trainer had a great deal of background knowledge, which made it a very interesting course.”
“It is an interesting and above all practical course! After the basic information you get straight to work with practical examples related to the information given earlier. Through the role plays you are confronted with your strong and less strong points. Very confronting and instructive!”
“This course is very pragmatic and the trainer ensures (with energy and experience) that you can apply what you have learned straight away. It also holds up a useful mirror to your own day-to-day communication.”
“Interesting and instructive course that you can also make use of in everyday life.”
“Very instructive and not just out of the book. Interactive, with plenty of challenges to your own way of thinking.”
“Excellent course for picking up practical skills that can be applied straight away in everyday negotiating situations.”
“I found the negotiating course extremely valuable and can wholeheartedly recommend it. It is applicable in many roles and circumstances.”
“Enjoyable course. Plenty of exercises that translate well into practice.”
“A good combination of theory and practice. Through video recordings you gain insight into an effective way of negotiating and you practise with real-life situations.”
Yes. Up to four weeks before the first day of the course you can cancel free of charge, without giving a reason. You then receive a credit note or, if you have already paid, a refund. If you cancel later, you pay part of the course fee: 25% between four and two weeks before the start, 75% in the two weeks before it and 100% in the final week. Moving to another start date is free of charge up to two weeks before the start, after that 50%. Sending a colleague in your place is always possible. Read the cancellation terms.
You can find the current price at the top right of this course page, along with the schedule, location and delivery format. For in-company or bespoke courses we are happy to provide a quotation on request.
This date already has enough participants. Free cancellation up to four weeks before the start, so you can secure a place now.