Angry customers, demonstrators or people behaving aggressively: in almost every profession you will encounter them. In this course you work on self-knowledge, conversation techniques and a professional basic attitude that enables you to de-escalate threatening situations.
Lees de volledige beschrijving van de cursus Omgaan met agressie
None of the dates suitable? In-company takes place on a day of your choosing, and the course also runs in other cities.
5 minutes' walk from the 'L. Springerlaan' bus stop.
You can park at MartiniPlaza Parking, a 5-minute walk from MyOffice Stadspark. Please note! Parking costs are at your own expense.
Small groups, also in-company at your office.