Collaborating and Purposeful Communication course

Collaboration is something you do together, but you develop your skills yourself. In this course you work on communication, feedback, motivating others and setting SMART goals. That way you get more out of yourself and out of your collaboration with others.

Description

Collaboration is something you do together, but you can train your own contribution to it. In this course you work on the communication skills needed to collaborate smoothly with others, both in the office and in hybrid teams.

You gain insight into who you are, what drives you and how to get more out of yourself and out of working with others. You practise active listening, summarising and asking follow-up questions, giving and receiving feedback, motivating and negotiating. In addition, you consider the collaboration process itself: making clear agreements, setting SMART goals and dealing flexibly with changing priorities.

The course alternates theory with practical exercises, reflection and experimenting with new behaviour. This way you experience straight away what works and translate what you have learned into your own working practice.

Topics

During this training course you work on the communication and social skills you need in order to collaborate really well. You look at yourself, at the other person and at the process you go through together.

The topics covered include:

• Communicating: talking and listening. Insight into both sides of the communication process.
• Active listening. Listening as the basis of good communication.
• Summarising and asking follow-up questions. Showing that you take the other person seriously.
• Keeping to agreements. Doing what you promise, on time and as agreed.
• Giving and receiving feedback. Working with the rules for feedback.
• Motivating. Yourself and the people you work with.
• Dealing with diversity. Different personalities, different approaches.
• Negotiating. Not only taking, but also giving.
• Setting goals with SMART. Specific, measurable, acceptable, realistic and time-bound.
• Flexibility and setting priorities. Adapting when practice turns out differently than planned.

Result

After this training course you understand how the communication process works and you know how to use it purposefully to collaborate better. You will have sharpened your own communication skills: you listen actively, summarise, give and receive feedback and adapt your style to different personalities.

You will also have worked on every aspect of the collaboration process. You set SMART goals, make clear agreements and keep to them. You can also negotiate, set priorities and switch flexibly when things turn out differently than planned. In this way you get more out of yourself and out of the people you work with.

Target audience

This course is particularly suitable for participants who want to get more out of working with others. Do you recognise yourself in one or more of the points below?

You sometimes get stuck in working with others, you want to make optimal use of your own qualities and those of others, you want to sharpen your social and tactical skills.

This list is of course not exhaustive, because everyone is different. What would you like to focus on when it comes to collaboration?

Teaching method

During the course we alternate between concrete experience, experimenting with behaviour and techniques, reflection and exploring theory. This makes the programme suitable for different types of participant. There is plenty of action in the course, so that you actually experience the effect of new behaviour. That way you recognise your own success and it becomes clear what works for you.

We also stress that everyone is responsible for their own development and takes ownership of it. We invite you to reflect continuously and to make connections with your own practice. Our aim is to increase your insight and let you make the translation to your own situation yourself. That increases the likelihood of genuine behavioural change.

Prior knowledge

You do not need any specific prior knowledge for this training course. Do you want to collaborate better and sharpen your communication? Then you are welcome. An open attitude and a willingness to look at your own behaviour will help you to really get something out of it.

In-company

Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.

Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.

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Language

The training is given in Dutch as standard. The trainer has a good command of English. English-language course material can be used. With a minimum enrolment of 3 participants, the training can also be given entirely in English.