Leadership on the shop floor
On this course you will develop your leadership style, communication and approach to conflict. You will learn how to motivate your team, delegate tasks and lead effectively on the shop floor.
NRTO quality mark
Free cancellation up to four weeks before the start, so feel free to book now.
In brief. Leadership on the Work Floor is a 3-day classroom course. You can take it in Amsterdam, Utrecht, Eindhoven and Groningen, in a group of no more than 8 participants. The price is EUR 1950,- excl. VAT per participant, including course materials, lunch on site and a certificate of attendance. For a team or department, we also deliver this course in-company.
- More impact as a manager straight away
- Your leadership style discovered and strengthened
- Practical tools for strong team dynamics
- Resolving and preventing conflicts skilfully
- Delegating smartly while keeping an overview
Your trainer: Elzo or Jeroen 149 evaluations in total, averaging 9,1. View the trainers
Newly appointed as a manager, or ready for the next step? In this practice-oriented training course you work on your leadership style, communication and team dynamics. You are given concrete tools with which to make an impact on the shop floor with confidence.
Description
On this Leading on the Shop Floor training course you will be given practical tools to lead your team with more confidence and effectiveness. You will work on the foundations of good leadership and discover which leadership style suits you.
You will gain insight into how to communicate clearly and respectfully, how to deal with diversity within your team and how to create a working environment in which collaboration, motivation and involvement are central. You will also address more difficult themes, such as resolving conflicts, raising the subject of gossip or negative behaviour and setting clear boundaries.
You also learn how to plan intelligently, delegate tasks and make well-considered decisions. You gain insight into how to bring your team along in times of change, recognise resistance and adapt your style flexibly to the situation. Finally, attention is given to self-reflection, personal development and stress management, so that you stay mentally fit and can support your team during challenging periods.
The course combines theory with plenty of practical exercises and takes place in an informal atmosphere with a small group, so there is ample room for your own cases and for interaction.
Topics
The following topics are covered during this course:
- The basics of leadership: what characterises a good manager and how to combine leading with working alongside your team.
- Your leadership style and communication: discover your own style, learn to communicate clearly and respectfully, listen actively, give feedback and adapt to a diverse team.
- Collaboration and motivation: get a grip on team dynamics, keep yourself and your team motivated and build an inclusive working atmosphere.
- Dealing with behaviour on the work floor: resolving conflicts constructively, stepping in when there is gossip and negativity, and setting boundaries professionally.
- Smart planning, delegating and decision-making: setting priorities, dividing tasks fairly and making well-considered choices.
- Leading change: recognising resistance, communicating transparently and adapting your style flexibly to the situation.
- Growth, reflection and development: reflecting on your own actions, guiding your team in their development and dealing with workload and stress.
Result
After this course you will lead on the work floor with more confidence. You know your own leadership style and how to use it to motivate your team and help it grow.
Specifically, by the end you will be able to:
communicating clearly and respectfully with your team members, including in difficult conversations, tackling conflict, gossip and negative behaviour constructively, dividing tasks sensibly, setting priorities and making well-considered decisions, guiding your team through change and turning resistance into commitment, creating an inclusive working atmosphere in which everyone feels heard and valued, reflecting on your own actions and continuing to work on your personal growth as a manager.
You will go home with practical tools you can apply on your very next working day.
Target audience
This training course Leadership on the shop floor is suitable for (prospective) managers at MBO level who want to develop and strengthen their skills. The course is ideal for team leaders, supervisors and department heads who want to expand their knowledge and competences in the area of leadership. For employees moving up into a management role, the course also offers a solid foundation and practical insights for succeeding in their new position.
Teaching method
You take this course in a small group under the guidance of an experienced trainer. We work in a practical way: short pieces of theory are alternated with exercises, role plays and discussions about situations you encounter on the work floor yourself.
You bring in your own cases and receive direct feedback from the trainer and your fellow participants. This way you discover what suits you and what you can apply tomorrow. Between the course days you work on assignments in your own working environment, so you can try out what you have learnt straight away.
The atmosphere is informal and safe. There is plenty of room to ask questions, practise and reflect on your own leadership style.
Prior knowledge
You do not need any specific prior knowledge to take part in this course. Whether you have just taken on your first management role or have been leading a team for some time: you are welcome. An open attitude and a willingness to learn are enough.
Practical information
- Number of days
- 3 days
- Course times
- from 10 am to 5 pm
- Teaching hours
- 18 hours
- Education level
- Suitable for all levels
- Preparation time
- None
- Included
- Course materials and lunch on site
- Certificate
- At the end of the course you will receive a certificate of attendance
- Cancel
- Free up to four weeks before the start (cancellation terms)
Language
The course is given in Dutch as standard. The trainer speaks English. English-language course materials can be used. If at least 3 participants register, the course can also be given entirely in English.
In-company
Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.
Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.
Request a quote More about Leadership on the Shop Floor in-company
All start dates
3 training days. In order of date.
- Thu 5 Nov to Thu 3 Dec 2026 Eindhoven · 10:00–17:00 Enrol
- Tue 17 Nov to Tue 15 Dec 2026 Groningen · 10:00–17:00Free cancellation until 20 October Enrol
- Mon 23 Nov to Mon 21 Dec 2026 Utrecht · 10:00–17:00Free cancellation until 26 October Enrol
- Wed 23 Dec 2026 to Wed 20 Jan 2027 Utrecht · 10:00–17:00Free cancellation until 25 November Enrol
- Tue 2 Feb to Tue 2 Mar 2027 Amsterdam · 10:00–17:00Free cancellation until 5 January Enrol
No suitable start date? Send us a date request, and we'll look at the options together.
This course by city
- Leadership in Amsterdam9 dates
- Leadership in Groningen7 dates
- Leadership in Utrecht11 dates
This course for your team?
Plan your own group on a date that suits you, at your office, at our premises or online. We tailor the content to your day-to-day work, and training a whole group is cheaper than individual bookings.
- Your date and location
- Tailored content
- Multiple groups or an academy are also possible
- More than 25 years' experience
The trainers for this course
Ratings from participants after completing their course, across all courses by this trainer.
What others say about this course
"The course is full of practical tools showing the target group how to carry out their work in a well-considered way; both the material presented and the exercises help with this. The trainer prepares thoroughly for the participants' backgrounds, both culturally and in terms of their working environment."
"Good course, delivered in a very enjoyable way."
“This course makes you aware of the do's and don'ts of working with volunteers, and the pitfalls involved. You gain far more insight into the motives and underlying emotions of volunteers and learn to communicate more openly, more respectfully and much more effectively. There were genuinely a number of eye-openers! What you learn can be applied straight away and produces immediate results. Highly recommended!”
“This course makes you aware of how important communication is, but also of the role you play in it yourself and of the fact that you have a behavioural choice to change a situation. You also learn to look more closely at why some situations do not work and how you could adjust this.”
"The Leadership course comes highly recommended. I gained plenty of practical tools that you can put to use straight away. The course took place in a small group, so there was good personal attention and all participants had the space to go into cases from their own organisations in more depth!"
“Very spontaneous and clear!”
“A tailor-made training course that responded well to our requirements and in which a good number of management skills were practised.”
“The learning objectives differ from person to person and from situation to situation. The trainer anticipated this very well. We had an enjoyable course with good results. I would certainly recommend this course to (prospective) managers. It is instructive for everyone, with or without experience.”
"Good course with plenty of room for case studies. Very experienced trainer who reads the group well."
"Good course with plenty of room for case studies. Very experienced trainer who reads the group well."
“The Learnit Training course was well tailored to our working situation, which makes it highly applicable. It was also delivered in an enjoyable way.”
"Managing volunteers is an interesting course in which 'volunteers' as a concept does not necessarily come up. That doesn't matter, because the skills learned are far more broadly applicable than just to volunteers. The course is mainly about communication and interaction with people. The course provided a great deal of insight into holding good conversations, giving feedback and not avoiding difficult conversations."
“The training course is very good. You get a very personal approach and you get to know yourself even better through the exercises you are given. What I have learned I can put to good use in my workplace. I am very pleased that I was able to take this course and that I can actually do something with it. Compliments to the trainer for the calm and ease he radiates.”
"Very useful to learn what an employee/colleague needs from me in order to be well supported."
"An enjoyable course with plenty of practical tools for managers, for both small and large teams!"
“The first acquaintance with Learnit Training leaves you wanting more! I look back on a valuable course.”
“As far as I am concerned, it is a course with a good mix of theory and practical tools. It gives you the confidence to approach the change process with an open mind!”
“The course matched my needs well. By linking theory to enjoyable exercises you really gain knowledge of the subject. The trainer had an open attitude and dealt immediately with the questions that came up in the group.”
“As usual, we are once again extremely satisfied with the content of the course and the professional way in which the trainer delivered it. The trainer knows our company and our people and makes excellent use of that to get the maximum return from the courses.”
"Excellent course in which the learner also has plenty of input into the topics and learning objectives. I have regularly attended courses at Learnit Training and this suits me well. Highly recommended."
"I had taken management courses before, but I was very pleased with the approach of this course, which focused on working with volunteers. It was an eye-opener."
“The course was very comprehensive, excellent in terms of content and certainly applicable in practice! Plenty of practice with the camera on, which leaves a lot of room for feedback, self-reflection and deeper insight into your own behaviour and skills. Highly recommended!”
“I learned a great deal about myself, which is not what I expected. Great trainer and I learned an enormous amount.”
“As usual, we are once again extremely satisfied with the content of the course and the professional way in which the trainer delivered it. The trainer knows our company and our people and makes excellent use of that to get the maximum return from the courses.”
“This is a highly relevant course if you manage or work with volunteers. Learning soft skills is then a necessary condition for increasing volunteers' motivation, involvement and commitment. Not only in order to work together pleasantly, but also to give feedback and, where necessary, to hold a bad-news conversation.”
“During this course, theory and practical examples alternated nicely! The theory discussed reinforced my conviction as to why you can act in a particular way in certain situations. I thought the trainer came across as very professional. You can tell she really knows what she is talking about and that she was very good at responding to what we needed at that moment. Sometimes, for example, we discussed a particular situation that had occurred at work: she would then immediately come up with practical tools we could use next time we found ourselves in such a situation. She was also good at connecting the theory to practice. The practical examples made the theory much clearer to me.”
“A course that gives you insight into your own behaviour and that of others, and provides tools for dealing with it.”
“The course offered relevant information about working with and leading volunteers. Good insight into your own (leadership and other) qualities, and there was plenty of room for case discussion and exchange. I learned a lot – from the course, the trainer, the other participants, and once again a great deal about myself.”
“I found the course very positive: a knowledgeable trainer, room for your own input and a good opportunity to practise the conversation techniques covered.”
“Very instructive course, especially useful if you do not hold a management position but still lead a lot indirectly. Very applicable and useful tools for communicating with others/subordinates.”
“A tailor-made training course that responded well to our requirements and in which a good number of management skills were practised.”
“Because the trainer had asked about my wishes by telephone before the course, the content matched my work situation well and I was able to make the most of it. I found the trainer very knowledgeable and flexible in putting the programme together: she could respond to stumbling blocks immediately. There was enough variety, the pace and level were good, and the role plays, sometimes filmed, were not my favourite parts, but they were very useful. They are what you learn the most from after all.”
"A thorough course, straight from practice, with plenty of room for personal input, resulting in a well-filled 'bag' of knowledge, tips and tricks"
"Enjoyable and highly instructive training course. The material was applied flexibly in just the right way, making a clear connection to practice. The trainer's enthusiastic attitude and a good balance between exercises and theory made the course very effective."
“A valuable course for anyone looking for insight and practical tools for coaching leadership. It covers not only the various styles (and how to apply them). You also learn in which situations, with whom and for which tasks you help the other person most effectively / get them moving.”
“The course gives you the right practical tools that you can apply in your own working environment. There is a lot of personal attention. The course makes it particularly clear how you come across as a manager and where your points for improvement lie.”
"I had taken management courses before, but I was very pleased with the approach of this course, which focused on working with volunteers. It was an eye-opener."
"Enjoyable and highly instructive training course. The material was applied flexibly in just the right way, making a clear connection to practice. The trainer's enthusiastic attitude and a good balance between exercises and theory made the course very effective."
"Enjoyable and instructive course that gives you a picture of the basic skills of a new manager. The trainer is flexible and creates the right atmosphere in which you can easily practise new things without feeling 'assessed'. All in all a very useful experience and a good addition to my existing knowledge and experience."
“Well tailored to my own situation thanks to the small group; general models gave good insight into my own strengths and points for improvement. The level was good. I am very satisfied with the course. Much of it was already (partly) familiar to me, but even so it was excellent to think it through in the light of the current situation and to take a moment to reflect on it.”
"Enjoyable and instructive course that gives you a picture of the basic skills of a new manager. The trainer is flexible and creates the right atmosphere in which you can easily practise new things without feeling 'assessed'. All in all a very useful experience and a good addition to my existing knowledge and experience."
“I found the content of the course very interesting. I learned a great deal, particularly on the second and third day. The quality of the course material was excellent, and so was the pace (which was adjusted where needed). The content is tailored to the wishes of the group. I found the trainer professional and pleasant to deal with.”
“An extremely instructive and enjoyable course! You can apply what you have learned in your work straight away.”
“After the course I felt satisfied and good about it. I was given sound tools that I can apply in practice straight away.”
“An excellent course that matched my needs as a participant. The material was covered by an expert trainer in a quiet, easily accessible location. The interactive approach means the content is adapted to the participant's needs.”
“A good course in which you look at your skills as a leader from the perspective of your own personality, and at what you can still develop. This helps you arrive at your own vision and leadership style.”
"A nice way to pick up some inspiration quickly."
“Enjoyable course and a good, clear explanation.”
“A well-executed tailor-made course. All the topics we wanted to cover were covered. Very pleasant that a course goes ahead even with small numbers!”
“The course was interesting and provided a number of eye-openers. I also learned a great deal about myself again.”
Training formats
Classroom
3 days€ 1950,-- Pleasant venue with a good trainer
- Small groups
- Inspiring and motivating
In-company
Bespoke trainingOn request- 100% for your group
- Bespoke training
- At your place or ours
Workshop
Up to 4 hours for groupsOn request- Suitable for events
- Interactive and inspiring
- Large groups too
Private training
At our place or yoursOn request- 100% just for you
- Achieve a lot in little time
- Whenever you want
Frequently asked questions
Can I cancel free of charge?
Yes. Up to four weeks before the first day of the course you can cancel free of charge, without giving a reason. You then receive a credit note or, if you have already paid, a refund. If you cancel later, you pay part of the course fee: 25% between four and two weeks before the start, 75% in the two weeks before it and 100% in the final week. Moving to another start date is free of charge up to two weeks before the start, after that 50%. Sending a colleague in your place is always possible. Read the cancellation terms.
Who is the Leadership on the Work Floor course suitable for?
Which topics are covered during the Shop Floor Leadership course?
Do you receive a certificate after the Leadership in the Workplace course?
What is the delivery format of the Leadership on the Work Floor course?
Do you need prior knowledge or a specific educational background for the Leadership on the Work Floor course?
What is the difference between this classroom course and an online leadership course or self-study using books?
How quickly can I apply what I learn in the Leadership on the Work Floor course in my day-to-day work?
What if I still work alongside my team? Is this course also suitable for my situation?
How does the Leadership in the Workplace course deal with difficult situations such as gossip, conflict or resistance to change?
How does the approach for an experienced manager differ from that for someone who has just moved up into a management role?
Does the Leadership in the Workplace course use one specific leadership model, or are several styles covered?
What does the Leadership on the Work Floor course cost and how long does it take?
You can find the current price at the top right of this course page, along with the schedule, location and delivery format. For in-company or bespoke courses we are happy to provide a quotation on request.
Next start date: Thu 5 Nov to Thu 3 Dec 2026 in Eindhoven
Free cancellation up to four weeks before the start, so you can secure a place now.