Delegation course

Smarter delegating means more room for the bigger picture and motivated staff who grow. In this course you sharpen your delegation skills: which tasks do you hand over, to whom, and how do you keep a grip without doing the work yourself?

Description

In this course you work on your skills for handing over tasks in a smart and effective way. You gain insight into how delegating fits your role, which tasks lend themselves to being handed over and who is best placed to take them on.

You will work on the balance between letting go and staying in control. This includes conversation techniques that make delegating run more smoothly, and you will learn how to formulate expectations clearly. You will also consider common pitfalls, so that you know how to avoid them in practice.

You will also be given tools to increase your colleagues' involvement. You practise sharing responsibility, assigning authority and following up on agreements, so that you keep a grip on the process without doing the work yourself.

Topics

During the Delegating course you work on the skills needed to hand over tasks effectively. You learn to choose which tasks lend themselves to delegation, how to select the right person and how to stay involved without taking over the work.

• The art of delegating: what does and does not count as delegating? You explore the advantages and disadvantages, common pitfalls and how delegating fits your role.
• Delegating and monitoring: which tasks do you give to which colleague? You learn to recognise criteria for suitable tasks and to choose the right person for them, while keeping motivation high.
• Conversation techniques for delegating: which communication skills make handing over tasks smoother and clearer?
• Creating commitment: how do you make sure your colleague takes responsibility and puts in the right effort? You work on sharing responsibility, granting authority, setting boundaries, coaching and following up on agreements.

Result

After this course you will recognise where new opportunities lie for your colleagues and know how to set clear expectations. You will find the right balance between keeping control and giving trust, and manage assertively and purposefully. That way you keep a grip on the process without doing the work yourself.

You have learned which tasks lend themselves to delegation and to whom they are best entrusted. You also have the conversation techniques to share responsibility, follow up on agreements made and keep your staff motivated.

Target audience

This course is suitable for you if you find it difficult to hand over tasks, want to make better use of your employees' talents or want to create more room for yourself and your team. If you want to free up more time for your core tasks, you have also come to the right place.

Teaching method

You start with an intake interview, in which the trainer maps out your personal learning objectives together with you. The trainer then puts together the final programme on that basis, so that the course really matches your situation.

During the course you work in a small group of no more than eight participants. This creates a safe atmosphere in which you can practise new skills at your own pace. The emphasis is on doing and experiencing: you actively work with real-life situations, role plays and feedback from the trainer and your fellow participants.

Afterwards you receive the course material and a certificate of participation.

Prior knowledge

No specific prior knowledge is required for this course. It is useful, however, if your work involves tasks that you could (partly) hand over to colleagues or staff. That way you can apply what you have learnt directly to your own practice.

In-company

Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.

Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.

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Language

The training is given in Dutch as standard. The trainer has a good command of English. English-language course material can be used. With a minimum enrolment of 3 participants, the training can also be given entirely in English.