Leading change and reorganisations
In this course you learn how to lead changes and reorganisations, create support within your team and deal effectively with the resistance you encounter along the way.
NRTO quality mark- Work on your own change case straight away
- Learn to deal with resistance and negativity
- Create support and keep your team motivated
- Design a workable change plan
- Small group, experienced trainer, personal attention
Your trainer: Elzo, Garbrand, Jeroen or Ruben 248 evaluations in total, with an average of 8,6. View the trainers
Organisations change continuously and your employees feel it. In this course you will learn how to lead a change process in which people stay on board and resistance does not become a blockage.
Description
A reorganisation or major change affects people. Frustration, uncertainty and silent resistance are part of it, and as a manager you are right in the middle of the field of forces. How do you keep your team productive and engaged while also having to steer the hard side of the change process?
In this course you work on both sides of change. The soft side: how do you communicate, how do you create support, how do you deal with emotions and resistance. And the hard side: how do you design a change plan, how do you phase the process and how do you steer towards results. You gain insight into group processes and into your own style of leadership during a change process.
Afterwards you will have a workable plan for your own situation, a sharper picture of your role as a change agent and a set of skills to get your team on board.
Topics
- Advantages and disadvantages of change and their effect on people
- Formulating, communicating and achieving objectives
- Creating support and tapping into motivation
- Recognising and influencing group processes
- Dealing with resistance and negativity
- Phasing change processes: orientation, development, implementation
- Designing and determining a course of action
- Giving and receiving feedback
- Influencing and persuading
- Supporting your staff and being open to them
- Office politics within organisations
- Dealing with staff who are reluctant to move along
Result
After the course you will know how to approach a change process or reorganisation from start to finish. You will be able to design and implement a change plan, create support within your team and deal effectively with resistance. You will recognise group dynamics and know how to respond to them. You will also have insight into your own management style and know where your strengths lie and where there is room to grow.
Target audience
This course is intended for managers, team leaders and coordinators who are responsible for a change process or who are in the middle of one. Whether you are encountering resistance, want to involve your team more closely in upcoming changes, or want to project more confidence in your approach: on this course you work on your own case and on your role as an agent of change.
Teaching method
You work in a small group of no more than eight participants, so there is room for your situation and for practice. Before the course, the trainer discusses your personal learning objectives in an intake, so that the programme matches what you need. We work actively: doing and experiencing are central, with plenty of room to practise with your own cases in a safe atmosphere.
Prior knowledge
You hold a management role or are about to take one on. No specific prior knowledge is required.
Practical information
- Number of days
- 2 days
- Course times
- from 10 am to 5 pm
- Teaching hours
- 12 hours
- Education level
- Suitable for all levels
- Preparation time
- None
- Included
- Course materials and lunch on site
- Certificate
- At the end of the course you will receive a certificate of attendance
Language
The course is given in Dutch as standard. The trainer speaks English. English-language course materials can be used. If at least 3 participants register, the course can also be given entirely in English.
This course for your team?
Plan your own group on a date that suits you, at your office, at our premises or online. We tailor the content to your day-to-day work, and training a whole group is cheaper than individual bookings.
- Your date and location
- Tailored content
- Multiple groups or an academy are also possible
- More than 25 years' experience
The trainers for this course
Ratings from participants after completing their course, across all courses by this trainer.
What others say about this course
Leading Change and Reorganisations course: average 8.3 from 4 reviews
“I found the Leading Change and Reorganisations course instructive. The trainer phoned every participant before the course and asked which topics were important to them. She shaped the course around these topics, among other things. This made the course more targeted. In addition, there were four of us in total, so our learning objectives were covered intensively. Definitely a good course!”
“The course gives participants the tools to deal with change. The great thing is that I was able to put every topic into practice the next day. That makes the return on this course high for me. Thank you Anna Maria, these were valuable insights.”
“As far as I am concerned, it is a course with a good mix of theory and practical tools. It gives you the confidence to approach the change process with an open mind!”
“The course quickly paints a recognisable picture of change. Participants then get to work on their own questions. Over two days, the necessary depth is added and you work towards a usable product that enables you, as a participant, to handle change with your team.”
“A well-executed tailor-made course. All the topics we wanted to cover were covered. Very pleasant that a course goes ahead even with small numbers!”
“Excellent course with an inspiring trainer. The trainer responds well to needs and situations. Quite impressive to fit in and get out so much in two days. I now have a clear picture of coaching leadership and how it can help me.”
"A thorough course, straight from practice, with plenty of room for personal input, resulting in a well-filled 'bag' of knowledge, tips and tricks"
"A thorough course, straight from practice, with plenty of room for personal input, resulting in a well-filled 'bag' of knowledge, tips and tricks"
“Very inspiring”
“An extremely instructive and enjoyable course! You can apply what you have learned in your work straight away.”
“A good, practical course that will certainly bring benefits in the future. A highly professional and capable trainer who keeps inspiring you.”
"An excellent training course that helps you achieve your goals with the help of volunteers. You can adjust your own behaviour and communication to have a more direct influence on your volunteers."
“Very spontaneous and clear!”
"Good course with plenty of room for case studies. Very experienced trainer who reads the group well."
“During this course, theory and practical examples alternated nicely! The theory discussed reinforced my conviction as to why you can act in a particular way in certain situations. I thought the trainer came across as very professional. You can tell she really knows what she is talking about and that she was very good at responding to what we needed at that moment. Sometimes, for example, we discussed a particular situation that had occurred at work: she would then immediately come up with practical tools we could use next time we found ourselves in such a situation. She was also good at connecting the theory to practice. The practical examples made the theory much clearer to me.”
“After the course I felt satisfied and good about it. I was given sound tools that I can apply in practice straight away.”
“An excellent course that matched my needs as a participant. The material was covered by an expert trainer in a quiet, easily accessible location. The interactive approach means the content is adapted to the participant's needs.”
“During this course, theory and practical examples alternated nicely! The theory discussed reinforced my conviction as to why you can act in a particular way in certain situations. I thought the trainer came across as very professional. You can tell she really knows what she is talking about and that she was very good at responding to what we needed at that moment. Sometimes, for example, we discussed a particular situation that had occurred at work: she would then immediately come up with practical tools we could use next time we found ourselves in such a situation. She was also good at connecting the theory to practice. The practical examples made the theory much clearer to me.”
“Well tailored to my own situation thanks to the small group; general models gave good insight into my own strengths and points for improvement. The level was good. I am very satisfied with the course. Much of it was already (partly) familiar to me, but even so it was excellent to think it through in the light of the current situation and to take a moment to reflect on it.”
"Managing volunteers is an interesting course in which 'volunteers' as a concept does not necessarily come up. That doesn't matter, because the skills learned are far more broadly applicable than just to volunteers. The course is mainly about communication and interaction with people. The course provided a great deal of insight into holding good conversations, giving feedback and not avoiding difficult conversations."
“The course gives you the right practical tools that you can apply in your own working environment. There is a lot of personal attention. The course makes it particularly clear how you come across as a manager and where your points for improvement lie.”
"At the start of the course the trainer radiates a sense of trustworthiness, which allows you to open up more. This benefits the rest of the course."
"'An enjoyable and instructive course that gives you a great deal of insight into your own qualities, while also offering tips for dealing with your weaknesses.'"
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“I found the course very positive: a knowledgeable trainer, room for your own input and a good opportunity to practise the conversation techniques covered.”
"Enjoyable and highly instructive training course. The material was applied flexibly in just the right way, making a clear connection to practice. The trainer's enthusiastic attitude and a good balance between exercises and theory made the course very effective."
“The content was very good and met my expectations. The level of professionalism was high and the trainer also adapted the course to our wishes. The pace of the lessons, breaks and so on were decided in consultation with the participants. The trainer is very experienced and has an excellent command of the material. She tailored the programme entirely to where we were. For every topic we wanted to cover, she had the theory ready straight away. She had us practise a great deal, which is very good. That is how you learn!”
“The course quickly paints a recognisable picture of change. Participants then get to work on their own questions. Over two days, the necessary depth is added and you work towards a usable product that enables you, as a participant, to handle change with your team.”
"The Leadership course comes highly recommended. I gained plenty of practical tools that you can put to use straight away. The course took place in a small group, so there was good personal attention and all participants had the space to go into cases from their own organisations in more depth!"
"This training course has something to offer both experienced and new managers."
“The course was very good and practical. The advantage of a small group appealed to me enormously. The trainer's broad expertise and the ample attention given to each individual were superb. A real winner for me.”
"A nice way to pick up some inspiration quickly."
“A valuable course for anyone looking for insight and practical tools for coaching leadership. It covers not only the various styles (and how to apply them). You also learn in which situations, with whom and for which tasks you help the other person most effectively / get them moving.”
“The course gives participants the tools to deal with change. The great thing is that I was able to put every topic into practice the next day. That makes the return on this course high for me. Thank you Anna Maria, these were valuable insights.”
"A very enjoyable and useful course! I gained plenty of tools and insights for dealing better with the group of volunteers. Lots of opportunity to practise with my own cases, which really helps you retain the material!"
“This course offers a broad range of insights and skills that you can apply when managing volunteers. The trainer's experience and expertise, combined with the small number of participants, left plenty of room to bring in our own cases, which makes it directly applicable in practice.”
"Good content, matched my learning needs. The preliminary telephone conversation was well reflected in what I saw in the course. Good combination of theory and practice. The pace was easy to keep up with. Professional."
"A nice way to pick up some inspiration quickly."
"I thought it was a very good course and I think I learned a lot from it. I also got tips that you can really do something with."
“The Learnit Training course was well tailored to our working situation, which makes it highly applicable. It was also delivered in an enjoyable way.”
“This course makes you aware of how important communication is, but also of the role you play in it yourself and of the fact that you have a behavioural choice to change a situation. You also learn to look more closely at why some situations do not work and how you could adjust this.”
“This course offers a broad range of insights and skills that you can apply when managing volunteers. The trainer's experience and expertise, combined with the small number of participants, left plenty of room to bring in our own cases, which makes it directly applicable in practice.”
“Interesting, with a great many practical tips for use in your work, which you then practise straight away through role plays and case studies. I got a lot out of it.”
"Good content, matched my learning needs. The preliminary telephone conversation was well reflected in what I saw in the course. Good combination of theory and practice. The pace was easy to keep up with. Professional."
“It is an introduction to coaching. On that basis you can go on to practise this skill further or look for more in-depth knowledge of coaching leadership.”
“Interesting course with a good balance between theory and practice.”
“The trainer's professionalism in particular appealed to me. She was very flexible in how she presented the material. A good alternation of exercises and theory.”
“I have gained new insights into how other communication techniques can help convey a message more effectively.”
Training formats
Classroom
2 days€ 1300,-- Pleasant venue with a good trainer
- Small groups
- Inspiring and motivating
In-company
Bespoke trainingOn request- 100% for your group
- Bespoke training
- At your place or ours
Workshop
Up to 4 hours for groupsOn request- Suitable for events
- Interactive and inspiring
- Large groups too
Private training
At our place or yoursOn request- 100% just for you
- Achieve a lot in little time
- Whenever you want
Frequently asked questions
Who is the Leading Change and Reorganisations course intended for?
This course is intended for managers, team leaders and coordinators who have to lead a change process or reorganisation, or who are in the middle of one. If you want to involve your team more closely in upcoming changes or get a better grip on resistance, you are in the right place too.
What will I learn in this course about dealing with resistance?
You learn to recognise where resistance comes from, what forms it can take and how to respond to it effectively. You practise conversations in which you allow space for dissatisfaction without letting go of the course you have set, and you learn how to bring people along step by step in a change process.
Which topics are covered?
You will work on designing a change plan, phasing a change process, building support, motivating staff, group processes, feedback and influencing. The political game within organisations and dealing with employees who are reluctant to change are also covered.
Do I need prior knowledge?
No, no specific prior knowledge is required. It is useful, however, if you hold a management role or will shortly take one on, so that you can apply what you learn directly to your own situation.
How large is the group?
The group consists of a maximum of eight participants. This leaves room for your own cases, personal feedback and plenty of opportunities to practise.
Do I receive a certificate on completion?
Yes, after taking part you will receive a Learnit certificate of participation.
What is the difference between leading change and regular leadership?
In regular management you mainly steer towards continuity and results within familiar frameworks. In leading change you steer people through uncertainty: you have to explain why something is changing, create support for something that is not yet self-evident and deal with the emotions that come with change. That calls for different communication and a sharper role as an agent of change.
How do you build support during a reorganisation?
Support starts with a clear story: why something is changing, what that means in concrete terms and what everyone's role is. After that it is a matter of listening, making room for concerns and, where possible, letting people think along about the how. During the course you practise these conversations and building a communication approach that suits your organisation.
What are the phases of a change process?
A change process broadly runs through three phases: orientation (why is change needed, where do we want to go), development (how are we going to approach it, who does what) and implementation (carrying out, adjusting and embedding). In each phase you have a different role as a manager and different interventions are effective. You learn to recognise these phases and address them purposefully.
How do you deal with employees who are unwilling to change?
Start by understanding why someone is not coming along with you: is it a lack of clarity, fear, a lack of skills or a fundamentally different view? Only then can you act purposefully, from offering extra support to setting limits on behaviour. During the course you work with examples from your own practice and practise these conversations.
How often and in what format is this course run?
The course is offered in a classroom setting at several locations in the Netherlands and is also available as an in-company programme or as a bespoke solution for your organisation. Current dates and locations can be found on this course page.
What does the Leading Change and Reorganisations course cost?
You can find the current price at the top right of this course page, along with the schedule, location and delivery format. For in-company or bespoke courses we are happy to provide a quotation on request.