In this course you learn motivational interviewing according to Miller and Rollnick. You reduce resistance, increase motivation to change and find it easier to bring people round to “yes”.
Free cancellation up to four weeks before the start, so feel free to book now.
In brief. Motivational Interviewing is a 1-day classroom course. You can take it in Amsterdam, Rotterdam and Eindhoven or online, in a group of no more than 8 participants. The price is € 625,- excl. VAT per participant, including course materials, lunch on location and a certificate of attendance. For a team or department we also deliver this course in-company.




Your trainer: Rob, Christy, Joris or Marjorie 857 evaluations in total, averaging 8,8. View the trainers
Turning resistance into a wholehearted "yes"? With motivational interviewing according to Miller and Rollnick, you gain the tools to connect with the other person, explore ambivalence and elicit change talk. Practical, active and directly applicable in your work.
Holding conversations with people who do not want something can be difficult. You have the other person's best interests at heart, but you do not always manage to bring the conversation to a good conclusion. Motivational interviewing is a conversation technique with which you reduce resistance, increase motivation for change and strengthen your relationship with the other person.
In this course you actively work with the theory and practice of motivational interviewing, based on the scientific work of Miller and Rollnick. You learn how to connect with the other person, how to deal with ambivalence and how to evoke change talk. Through plenty of practice in a safe atmosphere, you develop an approach that you can apply directly in your own practice.
For teams and organisations. We also deliver this course in-company, for example to a team of managers, to case managers or to a care team. We tailor the practice situations to the conversations you actually have.
The following topics, among others, are covered during the course:
After this course you recognise resistance and ambivalence more quickly, and you know how to respond to it calmly. You connect better with the person you are talking to and steer the conversation purposefully towards change talk.
You have practised with the four steps from the method of Miller and Rollnick and can apply these in conversations with clients, customers, colleagues or people in your private environment. You conduct difficult conversations with more confidence and maintain the relationship even when you disagree.
You reduce resistance in a respectful way, you are a stronger conversation partner in difficult situations, you recognise what lies behind resistance, including in yourself, you know how to guide someone from "no" to "yes language", and you maintain a good relationship, even when the other person does not want something.
This course is ideally suited to anyone whose work involves conversations. Think of coaches, healthcare workers, sales professionals, teachers, trainers, managers or consultants. Do you work a lot with clients, customers, pupils or colleagues who sometimes get stuck in resistance or doubt? Then this course will help you further.
You do not need any prior knowledge of motivational interviewing. An open attitude and the wish to improve your conversation technique are enough.
The method comes from healthcare, but works just as well in organisations: in an absence interview, an appraisal interview, with a colleague who is reluctant to go along with a change, or with a customer who is hesitating. Managers, HR advisers and case managers use it to turn resistance around without pushing.
You learn motivational interviewing mainly by doing it. After an intake, the trainer tailors the programme to your learning objectives. During the course you alternate short pieces of theory with exercises, role plays and practical situations from your own work.
You practise in a small group of no more than eight participants, so there is room for personal feedback and sufficient repetition. The atmosphere is safe and informal: you have every opportunity to experiment with new techniques and discover what works for you.
The approach is based on the work of Miller and Rollnick. You go home with concrete tools that you can apply immediately in your conversations.
You do not need any specific prior knowledge. It does help if, at work or privately, you regularly have conversations in which you notice that the other person is reluctant or hesitant. Would you like to handle those more smoothly? Then this course is a good match.
The course is given in Dutch as standard. The trainer speaks English. English-language course materials can be used. If at least 3 participants register, the course can also be given entirely in English.
Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.
Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.
Request a quote More about Motivational Interviewing in-company
1 training day. In order of date.
No suitable start date? Send us a date request, and we'll look at the options together.
Plan your own group on a date that suits you, at your office, at our premises or online. We tailor the content to your day-to-day work, and training a whole group is cheaper than individual bookings.
Ratings from participants after completing their course, across all courses by this trainer.
"An instructive and dynamic tailor-made course."
“Learned a lot and gained new insights; the alternation between receiving information and then being able to practise within the group and process the information was very pleasant.”
"It is an instructive course that you can use at work but certainly also in your private life. Everything is explained and practised step by step. You also take home a nice book with even more useful tips and interesting material."
""An excellent trainer who shares the content in a didactically enjoyable way.""
“The content of the course is easy to apply in practice”
"There was plenty of room to address everyone's personal issues. The trainer gave clear explanations and good examples. He really made me think!"
“Very instructive course. The trainer is professional and takes the time for you.”
“An interesting and instructive course, in which I picked up a lot of tips. I will certainly try to apply these tips.”
“A good and useful course with a very likeable trainer!”
“a very enjoyable, instructive and realistic course that is genuinely useful in practice.”
“The course was practically oriented, so you could try out what you had learned straight away in practice. The feedback on the second day was also very welcome.”
"Enjoyable course, open atmosphere, fits your own learning needs well."
“A to-the-point training course in which the differences between participants regarding conducting conversations were addressed very well. Each participant gained their own insights and learning objectives, and sharing those insights also proved interesting for everyone. I thought a strong point was the use of models, with participants being asked to supply the content. This worked far better than presenting a model with often abstract concepts that then have to sink in and subsequently be put into practice/translated in an exercise.”
"Very interesting and instructive, even though the material on certain topics was already familiar. Every trainer comes up with new and different tips and tools. A good alternation of theory and exercises. Plenty of personal attention, thanks to the small group size. Professionally set up; well prepared, a pleasant intake interview beforehand and a handy reference work. I have gained a lot of knowledge. I am fully engaged with it and apply it daily. Great!"
"Very instructive and opens your eyes to how you look at yourself and what you can still 'improve'."
“Excellent course, a good combination of theory and practice with instructive practical assignments. The trainer made it great fun.”
“A very practically applicable course with exercises and the STAR method, which is also very useful.”
“Initially I wasn't quite sure what to expect from the conversation techniques course, as it is a broad concept. Thanks to the input I could bring in myself, the telephone and email contact with the trainer beforehand and the theory from the trainer, it turned into two very instructive, productive training days.”
“A pleasant trainer with good practical examples and a good understanding of the participants.”
“An interesting and instructive course, in which I picked up a lot of tips. I will certainly try to apply these tips.”
"This course is certainly to be recommended. During the course you are given various tools that are very easy to apply both professionally and privately. After this course I became more aware of how to conduct a conversation properly, whatever kind of conversation it is."
“An interesting and highly applicable course in the field of communication. A good refresher and made very applicable by the trainer, Job.”
“A useful training course in which the enthusiastic and knowledgeable trainer combines theory and practice well.”
“The course covers a substantial amount of theory without ever becoming dull! Practical examples and other people's experiences challenge you to put what you have learnt into practice straight away. After this course you are a better equipped and more aware discussion partner, and your advisory skills are up to date again.”
"There was plenty of room to address everyone's personal issues. The trainer gave clear explanations and good examples. He really made me think!"
“An excellent course that matched my needs as a participant. The material was covered by an expert trainer in a quiet, easily accessible location. The interactive approach means the content is adapted to the participant's needs.”
"It was a thoroughly enjoyable course. The training was delivered with great enthusiasm and it was a pleasant setting. We were in a group of 3 participants, which worked very well for me. As a result, there was more scope to respond to your needs and provide personal guidance. We were able to cover a lot of topics. It was a good combination of theory and practice."
"I am very satisfied with the course. It gave me a great deal of insight into conversation skills and how to apply them. I can put this into practice. Highly recommended!"
"The content is instructive, but the trainer also makes it usable. With the course material alone you would certainly gain the knowledge, but to apply it you need guidance. Useful material that really benefits you and helps you find out how you come across and how you want to come across. Our trainer was excellent and listened to us in order to address our concerns."
“The content is perfectly matched to the target group. Pleasant course, learned a great deal. Thank you!”
"The course boosts your self-confidence. You learn to conduct a conversation to the best effect, and you can also bring difficult conversations to a proper conclusion."
"Excellent, with a good focus on the aim of the course. Because the course was interactive, it was not difficult to stay focused."
“The course was focused on practice, which made it very good. Everything else was well organised too and I can certainly recommend this course!”
“The course covers a substantial amount of theory without becoming dull! Practical examples and other people's experiences challenge you to put what you have learned into practice straight away. After taking this course you are a better equipped and more aware conversation partner, and your advisory skills are up to date again.”
"Really enjoyable course! Learnt a lot and definitely picked up good tips to apply in everyday life."
"It is an instructive course that you can use at work but certainly also in your private life. Everything is explained and practised step by step. You also take home a nice book with even more useful tips and interesting material."
“The goal I came for was discussed sufficiently. I was able to take away a lot from the tips that were given. The trainer explained everything precisely. She addressed points for improvement, etc. She did a very good job!”
“Clear course. Nice that the first day was very concrete and the second day went into more depth, so that the technique can be applied in a targeted way.”
"The Learnit course above all made me aware of the differences between good and less good ways of communicating and how this leads to behavioural change. This has a positive influence on and effect on customer friendliness, service to others and ultimately on overall cooperation and improved relationships."
“A very interactive course with plenty of room for your own input and situations that occur on a daily basis.”
"An enjoyable and practically oriented course, tailored exactly to our needs. Practising conversations was very worthwhile. The pleasant, engaged trainer created a personal atmosphere, so that all participants felt free to take an active part and ask questions. Plenty of tips and tricks were covered that we can apply straight away. In short, an enjoyable and instructive day!"
"Do you run into difficulties when it comes to communication? And do you want to develop yourself further in this area, so that you feel stronger in certain situations? Then the Conversation Techniques course is the right one. You learn to deal with situations you find difficult and gain new insights into how best to communicate. It gave me a lot of new and valuable insights."
"Very useful for everyone, in private and work situations, applicable anywhere in every conversation for the rest of your life!"
“An inspiring course with a great deal of your own input, so that you can go on to apply it in practice.”
“I took the course on 15 and 29 March 2012 in The Hague. A very good course with a great many exercises. The course material was well and comprehensibly worked out. It was a pleasant course. I learned a lot from it. The location was also very easy to reach. I have already scheduled my next course.”
“The trainer gave the group the confidence it needed, so that within a short space of time an 'open' conversation/discussion took place and everyone was able to share their story. This resulted in a course that struck the right chord.”
"It fitted our practice very well. The trainer really gave us tools to get started with. Tips for the trainer? Don't change a thing! It was the best course in ages. She was engaged and knowledgeable. She had a good feel for the atmosphere. She answered at a detailed level where necessary, but then immediately translated it into the broader lines of thinking."
“A very useful course that was well adapted to the wishes and needs of the group. Highly recommended!”
“I really enjoyed this course. The trainer had prepared thoroughly by calling beforehand and asking detailed questions about my personal learning objectives. These were then incorporated into the programme. I learned a great deal and received well-produced course materials. Highly recommended!”
"The professionalism of the course leader (Roeli), the attention paid to personal learning objectives and the connection between participants meant that the conversation techniques course was experienced as highly positive."
Yes. Up to four weeks before the first day of the course you can cancel free of charge, without giving a reason. You then receive a credit note or, if you have already paid, a refund. If you cancel later, you pay part of the course fee: 25% between four and two weeks before the start, 75% in the two weeks before it and 100% in the final week. Moving to another start date is free of charge up to two weeks before the start, after that 50%. Sending a colleague in your place is always possible. Read the cancellation terms.
You can find the current price at the top right of this course page, along with the schedule, location and delivery format. For in-company or bespoke courses we are happy to provide a quotation on request.
Free cancellation up to four weeks before the start, so you can secure a place now.