What is change management in the undercurrent?

Change management in the undercurrent means that you look not only at plans, processes and structure (the upper current), but also at what is going on beneath the surface: emotions, resistance, grief, loyalty and fear. It is often this undercurrent that determines whether a change or reorganisation succeeds or fails.

Who is this course suitable for?

The course is intended for managers, team leaders and project managers who are dealing with a reorganisation or a major change and want to guide their people through it properly. HR professionals and internal advisers who support managers also get a great deal out of it.

How do I deal with resistance among employees?

In the course you learn five steps: naming, acknowledging, questioning, going along with and turning around. You practise how not to push resistance away, but to take it seriously and use it as information. Underneath resistance there is often a concern or interest that wants to be heard first, before people are open to change.

Which topics are covered?

You work on the emotional phases of change, building support, communicating about a reorganisation, dealing with resistance, motivating and guiding staff, empathy and professional distance, conflict management and negotiating with the parties involved.

Is prior knowledge required?

No, no specific prior knowledge is required. It does help if you have management experience or will soon be involved in a change process, so that you can apply what you learn directly to a situation you recognise.

Do I receive a certificate on completion?

Yes, on completion you receive a Learnit certificate of attendance. This certificate confirms that you have followed the Change Management in the Undercurrent course.

What is the difference between the surface current and the undercurrent in change?

The upper current is the visible and rational side: plans, planning, structure, processes and objectives. The undercurrent is what goes on beneath the surface: emotions, beliefs, loyalty, fear, grief and informal power relations. Change rarely fails in the upper current and almost always in the undercurrent. That is why this course pays explicit attention to that invisible part.

Why does grief arise during a reorganisation?

A reorganisation often means saying goodbye: to colleagues, a role, a workplace, a way of working or a vision of the future. That farewell triggers grief reactions such as denial, anger, bargaining and sadness, before there is room for acceptance. By recognising these phases, you can guide your staff better instead of seeing their reactions as 'difficult behaviour'.

How do I create support for a reorganisation?

You build support by involving people early on, communicating honestly about the why and allowing room for responses and input. It is important to make the necessity clear, to dare to be open about what is still uncertain, and to listen to concerns. People are more likely to accept a difficult decision if they feel heard, even if they disagree with it.

Can I lead change without formal authority?

Yes, and in many change situations it is even necessary. In the course you learn to steer through influence rather than position: by connecting with people, giving meaning, asking the right questions and mobilising energy. Steering without authority calls for different skills than giving orders, but it often works more sustainably.

How do I keep going as a manager during a reorganisation?

A reorganisation has a major impact on you as well. You have to break bad news, deal with emotions and cope with uncertainty yourself at the same time. In the course you work on keeping professional distance without becoming detached, recognising your own reactions and building resilience. Looking after yourself is a precondition for being there for your team.

What does the Change management in the undercurrent course cost?

You will find the current price at the top right of this course page, together with the schedule, location and delivery format. For in-company or bespoke courses we are happy to provide a quotation on request.

Change Management in the Undercurrent

Name: Change management in the undercurrent
Price: 1300.0 EUR
Availability: InStock
Rating: 7.7 (1 reviews)

A reorganisation affects people in their work, their security and their sense of control. In this course you learn to work with the undercurrent: the emotions, resistance and grief that come with change.

Description

When something is imposed from above, resistance often follows. Not because people fail to see the necessity, but because they want to be involved in matters that affect them. It is up to you to inform people in good time, to allow room for response and to build support from the outset.

In this course you practise steering with and without formal authority. You experience the effect of communication and behaviour in the undercurrent, and are given tools to guide your staff through the emotional phases of change.

By actively experimenting with new skills and behaviour, you feel for yourself what works. This is how you build an approach that suits you and the people around you.

Topics

The emotional phases of change and grief
Working with the undercurrent alongside the surface current
Building support for a reorganisation
Communicating effectively about the reorganisation
Dealing with resistance: naming, acknowledging, questioning, going along with it and turning it around
Motivating and supporting employees
Showing empathy while maintaining professional distance
Resolving conflicts and negotiating with the parties involved
Leading with and without formal authority

Result

After this course you will know how to deal with resistance to change and you will recognise the emotional phases your staff go through. You will have skills in communication, motivating, coaching, negotiating and conflict handling. You will know how to build support for new plans and work with your team on a fresh start for your organisation.

Target audience

This course is intended for managers, team leaders and project managers who are involved in a reorganisation or major change in their organisation and want to bring their people along with them.

Teaching method

The course is practically oriented and active in its set-up. Beforehand, the trainer will discuss your personal learning objectives and specific situation in an intake interview. The trainer will tailor the programme accordingly.

During the course you work in a small group of no more than eight participants. You experiment with new skills in a safe atmosphere, receive feedback from the trainer and your fellow participants, and translate what you have learned directly to your own reorganisation or change challenge.

Prior knowledge

No specific prior knowledge is required. It does help if you have management experience or will shortly be involved in a change process.

Language

The training is given in Dutch as standard. The trainer has a good command of English. English-language course material can be used. With a minimum enrolment of 3 participants, the training can also be given entirely in English.

Number of days:

2 days

Course times:

from 10 am to 5 pm

Study load:

14 hours

Education level:

This training is suitable for all levels.

Exemptions:

Exemptions do not apply to this course.

Preparation time:

No preparation time applies to this course.

Certificate:

At the end of the course, a certificate is issued as proof of participation.

The best training for you

At Learnit you will always find a course that takes you further. From (technical) IT skills to communication or personal leadership. You can also choose the training format that suits you best: a classroom course, a tailor-made course at your own office, an online course or an e-learning. We have the right course and the right format for everyone. Because learning in the way that suits you best delivers the best results.

Moving forward together

Taking a training course at Learnit means learning together. Together with your experienced trainer, together with your course group or together with your colleagues. And whether you take the training at home, at your office or at one of our training locations, we are always available to help you. To share our knowledge with you in a way that is genuinely useful to you. Getting further together through personal attention and understanding each other well; that is what we believe in.

Apply it directly in your work

Learning theory from a book that you can then hardly use in your work? Not at Learnit! Whichever training you take with us, you can put it to use at your workplace straight away. Because of the unique learning objectives you set together with the trainer at the start of the training. Because of the alternation between theory and (interactive) practical assignments. And by bringing the challenges you face in your daily work along to the training.

Change Management in the Undercurrent course