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Free Coaching Skills course: coaching leadership

Free, right now

The first four chapters online, with a knowledge check after each chapter. Plus a PDF with a worksheet and cheat sheet.

You can read the lessons straight away. For the PDF, you leave your details.

Start with lesson 1

Prefer to have a trainer there with you?

The two-day Coaching Skills course: practical basic techniques. You practise real coaching conversations and hear what your questioning does to the other person.

€1250,- excl. VAT

View the course Coaching Skills: practical basic techniques All Coaching leadership courses →

Someone comes to you with a problem, and within thirty seconds you already have the solution ready. You tell them what to do, they nod, and two weeks later the same issue is back on the table. That is not unwillingness. Whoever is handed an answer borrows the insight. Whoever formulates it themselves keeps it.

This free online course is the starter for our full Coaching Skills. In the first four chapters you learn when coaching yields the most and when it is better to direct, how two questions tell you how much direction someone needs on a task, how to give a conversation structure with the GROW model, and how listening, summarising and asking follow-up questions take you beyond the first answer. Each chapter ends with a short knowledge check.

The full course goes on to cover the communication model and the laws at play in every conversation, setting up a coaching programme, naming feelings, confronting without damaging the relationship, giving and receiving feedback, the four Gs from RET and your own style as a coach. Would you like to practise these with a trainer present, and with your own conversations on the table? Then take a look at the Coaching Skills course.

Coaching Skills
Start Download PDF

Chapters 1 to 3 in a single PDF, with a worksheet and cheat sheet.

Contents:

  • 0.-

    Introduction
    How this free course is structured and what you learn in the four chapters.

  • 1.-

    When do you coach, and when do you direct?
    The four roles on the line from instructing to coaching, where ownership lies and when coaching is in fact counterproductive.

  • 2.-

    How much direction does someone need?
    Assessing motivation and expertise separately, the four quadrants of Hersey and Blanchard and the style that goes with each.

  • 3.-

    Structure in your conversation with the GROW model
    Goal, current situation, options and closing, with an agreement the other person genuinely stands behind.

  • 4.-

    Listening, summarising and asking follow-up questions
    The LSD cycle, the three layers of listening and the difference between an open, a closed and a leading question.

  • 5.-

    The communication model and the laws of communication
    How a message becomes distorted along the way, where noise comes from and why two people remember the same conversation differently.

  • 6.-

    Seven golden rules for a coaching programme
    From a vague request for help to a testable learning objective, the rhythm of the sessions and a learning climate in which clumsiness is allowed.

  • 7.-

    Reflecting feelings
    Naming the mood beneath the story in words that match its intensity, and what happens if you fail to do so.

  • 8.-

    Confronting and dealing with resistance
    Naming contradictions without judgement, mirroring as the gentlest form and the four reactions you can expect in response.

  • 9.-

    Giving and receiving feedback
    The difference between feedback and criticism, the I-message in four steps and receiving feedback without becoming defensive.

  • 10.-

    The four Gs from RET
    Event, thought, feeling and behaviour: bringing limiting beliefs to the surface and testing them with four challenging questions.

  • 11.-

    Your style as a coach
    Your qualities, the pitfall that comes with each quality and a development plan you will keep up after the course.

The trainers who deliver this course

That is the difference with a pdf: there is someone standing in front of the class who answers your questions and thinks along with your own situation.

Rob Trainer in communication and leadership 8,6 from 346 evaluations Christy trainer in communication and leadership 9,2 from 256 evaluations Marjorie Personal development trainer 8,9 from 125 evaluations Joris Trainer in communication and leadership 8,5 from 123 evaluations

What participants say about Learnit

4,6 105 reviews Springest 8,8/10 886 reviews
I found the 'Interview Techniques' course to be good. Nothing to fault. It was also good that Job called beforehand for a short preliminary discussion. You don't see that very often. A very worthwhile course. It also had a strong element of repetition. Plenty of variety, including between theory and practice. Learned a lot, and applied it straight away during the course. And I think these learnings will also help me further when conducting interviews.
Tjeerd J
We took the Outlook, Teams and OneNote course with Roy Nieuwenhuijzen. Good content, and a few days before the course he got in touch with me (coordinator of the course, head of the secretariat). Pleasant that you can fill in the day itself as needed. The booklet for reference is rather dated, but apparently there is little up-to-date material to be found.
Inge Brouwers
In May 2024 I took the WordPress course. As an IT enthusiast with broad but not necessarily deep knowledge, I wanted to know more about WordPress. How do you install everything and how do you start building a website. This course is extremely well suited to that. From the outset you learn in 3 days how to start a website and what to look out for. I now have a solid basis for getting to work with WordPress and I know my way around the various options. The course is recommended for anyone who wants to learn in three days what WordPress can do and how to apply it.
Igno Freriksen

All 105 reviews on Google →

Our free courses and webinars

Your own motivation and commitment are essential if you want to master something new. You can get a long way with self-study. Learnit wants to contribute to this by offering valuable content such as free webinars and courses. This way you can get acquainted with new fields of learning. Once you have made a start, you may discover that there are also many advantages to taking a course at Learnit under the guidance of an experienced trainer.

  • You spend several days working dedicatedly on your learning objectives, which means you make progress more quickly
  • The trainer helps you over the bumps and spots your blind spot
  • the trainer can explore what your learning objectives are and show you the shortest learning route
  • You can practise real-life situations really well during the course
  • You get to know other participants with an interest in the same subject

In short, you achieve much more in less time.

The free courses are suitable for home study, as you can download them online as a PDF. The range of free courses consists of IT and Communication & Management courses. Would you like to learn more about these subjects, or is the subject you want to learn about not included? Then take a look at our courses.

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