Free, right now
Three chapters online, with a knowledge check after each chapter. Plus a pdf with a worksheet and cheat sheet.
You can read the lessons straight away. For the PDF, you leave your details.
Start with lesson 1Prefer to have a trainer there with you?
The two-day Body Language course. You practise with a trainer who observes and shows you what you convey without realising it.
€1250,- excl. VAT
View the Body Language course All Personal effectiveness courses →Before you have finished a single sentence, the person you are talking to already knows how you are doing. Your posture, your gaze and the pace at which you enter a room provide information nobody asked for and everybody processes all the same. That is also where the pitfall lies: a great deal is claimed about body language that simply is not true. Crossed arms do not automatically mean resistance, and anyone who thinks they can read people usually ends up mainly reading themselves.
This free online course is the starter for our full Body language. In three chapters you learn to observe before you interpret, using a baseline, signal clusters and the surrounding context. You see what your own posture does to a conversation: open or closed, how much space you take up, what distance is appropriate and how mirroring works. And you learn what to do when words and body contradict each other, in five steps that keep the conversation open. Each chapter ends with a short knowledge check.
The full course goes on to cover the communication model and the laws of communication, the first impression, the language of the hands, micro-signals in the face, your use of voice, active listening, speaking to a group, Leary's Rose, coming across as assertive and meetings. Would you like to practise all this with a trainer present, someone who observes what you radiate? Then take a look at the Body Language course.
0.-
IntroductionHow this free course is structured, what you learn in the three chapters and why caution is the heart of the matter here.
1.-
Observing body languageSeparating observation from interpretation, a person's baseline, signals in clusters and the four layers of context.
2.-
What your posture tells othersOpen versus closed, stability from your feet, taking up space, the four distance zones and mirroring.
3.-
Contradictory signalsIncongruence and where it comes from, direct versus indirect phrasing, and naming the discrepancy in five steps.
4.-
The communication modelFrom sender to receiver, the three types of noise, the three communication channels and the formula E = K x A.
5.-
The laws of communicationYou cannot not communicate, the share of the non-verbal channel, your own frame of reference and distortion of perception.
6.-
The first impressionThe first seven seconds, clothing as a signal, entering a room and working on the impression you make.
7.-
The language of the handsGestures that support your story, gestures that distract, hands with nothing to do and what a handshake does and does not say.
8.-
Micro-signals in the faceThe six basic emotions, the difference between a genuine and a polite smile, and eye contact in conversation.
9.-
Paralinguistic communicationIntonation, pace, the deliberate pause and what happens to your voice as soon as the visual element disappears on the telephone.
10.-
Active listening with LSDListening, summarising and asking follow-up questions, encouraging non-verbally and letting a silence fall.
11.-
Public speakingStaying in contact with your audience, setting up the room, gestures at a distance and working with the flip chart.
12.-
Leary's RoseTwo axes and eight positions, how action provokes reaction and how to switch position deliberately.
13.-
Coming across as assertiveThree behavioural styles side by side, giving feedback and receiving criticism without folding.
14.-
Meetings without wordsYour place at the table, what changes in a video meeting and your own points for improvement on paper.
That is the difference with a pdf: there is someone standing in front of the class who answers your questions and thinks along with your own situation.
I found the 'Interview Techniques' course to be good. Nothing to fault. It was also good that Job called beforehand for a short preliminary discussion. You don't see that very often. A very worthwhile course. It also had a strong element of repetition. Plenty of variety, including between theory and practice. Learned a lot, and applied it straight away during the course. And I think these learnings will also help me further when conducting interviews.
Tjeerd J
We took the Outlook, Teams and OneNote course with Roy Nieuwenhuijzen. Good content, and a few days before the course he got in touch with me (coordinator of the course, head of the secretariat). Pleasant that you can fill in the day itself as needed. The booklet for reference is rather dated, but apparently there is little up-to-date material to be found.
Inge Brouwers
In May 2024 I took the WordPress course. As an IT enthusiast with broad but not necessarily deep knowledge, I wanted to know more about WordPress. How do you install everything and how do you start building a website. This course is extremely well suited to that. From the outset you learn in 3 days how to start a website and what to look out for. I now have a solid basis for getting to work with WordPress and I know my way around the various options. The course is recommended for anyone who wants to learn in three days what WordPress can do and how to apply it.
Igno Freriksen
Your own motivation and commitment are essential if you want to master something new. You can get a long way with self-study. Learnit wants to contribute to this by offering valuable content such as free webinars and courses. This way you can get acquainted with new fields of learning. Once you have made a start, you may discover that there are also many advantages to taking a course at Learnit under the guidance of an experienced trainer.
In short, you achieve much more in less time.
The free courses are suitable for home study, as you can download them online as a PDF. The range of free courses consists of IT and Communication & Management courses. Would you like to learn more about these subjects, or is the subject you want to learn about not included? Then take a look at our courses.
In this course you will learn how to conduct interviews in a structured and professional way. You will work on preparation, questioning techniques and the atmosphere of the conversation, and practise probing further, dealing with resistance and unravelling vagueness. That way you get the most out of every conversation.
Learnit offers more than 300 IT and Communication & Management training courses. The courses are given as one-day or multi-day courses, and almost all of them can also be given as a workshop. In addition, Learnit offers courses as e-learning and as a combination of e-learning and classroom lessons.
Learnit has many locations throughout the country, so there is a good chance that a course is also given near you! A course can also be given in-company, in which case it takes place at your own company or organisation.
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