What do you learn in the Resistance in Training: Intervening course?

You will learn to recognise, diagnose and redirect resistance among participants. You work with the resistance and intervention ladders, practise various intervention techniques and discover how to handle your own emotions when things get uncomfortable in the group. After the course you will have concrete tools to see resistance as a signal and get the learning process moving again.

Who is this course intended for?

The course is intended for trainers, educators and facilitators who regularly guide groups and want to become more confident in dealing with resistance. Managers and consultants who run workshops or working sessions will also get a great deal out of it. Some experience of guiding groups is desirable.

Do I need any prior knowledge to take part?

You do not need any specific prior education. It is important, however, that you have some experience in delivering training courses, workshops or group sessions. That way you can link the material directly to your own practice and bring in your own cases.

Can I bring in my own practical examples?

Yes, your own cases are more than welcome. Before the course we identify your learning objectives in an intake interview. During the course there is room to discuss your situations and work through them in role plays, so that the exercise is genuinely useful for your own work.

Will I receive a certificate afterwards?

Yes. Afterwards you will receive a Learnit certificate of participation. This shows that you have attended the course and that you have looked in depth at recognising resistance and applying intervention techniques.

Is this course also available as an in-company course?

Yes, the course can also be delivered in-company for a team of trainers or educators within your organisation. We then tailor the content to your practice, target group and specific situations involving resistance. Contact us to discuss the possibilities.

What is resistance exactly and why does it arise in a training course?

Resistance is behaviour by which a participant withdraws from the learning process. This can be open, such as criticism or refusing to take part, or covert, such as switching off, making jokes or quietly sabotaging. Resistance often arises when someone feels unsafe, does not see the point, is affected by the content or feels taken by surprise by the pace. It is a signal, not an attack.

How do you recognise resistance in participants?

Resistance shows itself in verbal and non-verbal behaviour. Think of yes-but responses, playing down exercises, walking off during breaks, closed body language, an absence of questions or, conversely, an excess of critical questions. Silent resistance is often harder to spot than loud resistance. On the course you learn to pick up on signals more quickly and link them to a diagnosis.

What is the resistance and intervention ladder?

The resistance ladder describes different levels of resistance, from mild doubt to open rejection. The intervention ladder offers matching responses, from calmly asking further questions to naming the issue explicitly and setting boundaries. By linking the two, you choose an intervention that fits what is really going on. Intervening too heavily escalates matters; intervening too lightly solves nothing.

How do you deal with your own emotions as a trainer when faced with resistance?

Resistance often affects you personally, even as a trainer. You may become irritated, unsure of yourself or defensive. The first step is to recognise what it does to you, without reacting straight away. You then learn to choose your response rather than simply undergo it. You practise this during the course, so that you stay calm and in control when things get uncomfortable.

What do repairing and steering mean when working with resistance?

Repairing means restoring contact and the relationship with the participant or group after something has happened in the way you work together. Steering is then about giving direction to the learning process again. The order matters: without restoring contact, steering will not land. During the course you practise how to put this into practice in a difficult moment.

What does the Resistance in Training: Intervening course cost?

You will find the current price at the top right of this course page, together with the schedule, location and delivery format. For in-company or bespoke courses we are happy to provide a quotation on request.

Resistance in Training: Intervening

Name: Resistance in a training course: intervening
Price: 625.0 EUR
Availability: InStock

Resistance in your course cannot simply be pushed aside. In this course you learn how to approach resistance in a businesslike way, make a sharp diagnosis and intervene in a targeted manner, so that the learning process gets going again.

Description

Participants who no longer join in an exercise, question the point of a particular section or quietly boycott the course. As a trainer you are responsible for the learning process, and that is exactly where resistance bites. React too gently and it keeps simmering. React too firmly and it escalates.

In this course you learn to see resistance as a signal rather than a personal attack. You work with the resistance ladder and the intervention ladder and practise making a diagnosis, intervening and re-establishing contact with the group. We cover all forms of resistance, from open criticism to silent sabotage and passive attitudes.

The course is strongly practice-oriented. You practise with role plays and can bring in your own cases. That way you take concrete tools back to your own training practice.

Topics

Different types of resistance
Preventing resistance
Non-verbal behaviour and emotions
Content and relationship: communicating on different levels
Giving feedback and setting boundaries
Group roles and group dynamics
Making a diagnosis: recognising resistance
Dealing with your own emotions as a trainer
Intervention methods
Irrational thoughts
Mending and steering
Practical role plays with your own cases

Result

After this course you will know what resistance is and where it comes from. You will be able to intervene in a de-escalating way using the resistance and intervention ladder, you will recognise different forms of resistance more quickly and you will have a firmer grip on your participants' learning process. You will have practised intervening in realistic situations and will know how to keep your own reaction under control when things get tense.

Target audience

This course is intended for trainers, educators and facilitators who regularly guide groups and want to improve their skill in dealing with resistance. Whether you are just starting out as a trainer or have years of experience, you will gain a sharper view of where resistance comes from and how to respond effectively. Managers and consultants who facilitate workshops or working sessions will also get a great deal out of this course.

Teaching method

We alternate between concrete experience, experimenting with behaviour, reflection and exploring theory. There is plenty of action in the course, so that you immediately notice the effect of new behaviour. You practise with role plays, and your own cases are welcome. We continually invite you to make connections with your own practice, so that you can apply what you have learned straight away.

Prior knowledge

You have some experience of giving courses, workshops or group sessions. No specific prior knowledge is required.

Language

The training is given in Dutch as standard. The trainer has a good command of English. English-language course material can be used. With a minimum enrolment of 3 participants, the training can also be given entirely in English.

Number of days:

1 day

Course times:

from 10 am to 5 pm

Study load:

7 hours

Education level:

This training is suitable for all levels.

Exemptions:

Exemptions do not apply to this course.

Preparation time:

No preparation time applies to this course.

Certificate:

At the end of the course, a certificate is issued as proof of participation.

The best training for you

At Learnit you will always find a course that takes you further. From (technical) IT skills to communication or personal leadership. You can also choose the training format that suits you best: a classroom course, a tailor-made course at your own office, an online course or an e-learning. We have the right course and the right format for everyone. Because learning in the way that suits you best delivers the best results.

Moving forward together

Taking a training course at Learnit means learning together. Together with your experienced trainer, together with your course group or together with your colleagues. And whether you take the training at home, at your office or at one of our training locations, we are always available to help you. To share our knowledge with you in a way that is genuinely useful to you. Getting further together through personal attention and understanding each other well; that is what we believe in.

Apply it directly in your work

Learning theory from a book that you can then hardly use in your work? Not at Learnit! Whichever training you take with us, you can put it to use at your workplace straight away. Because of the unique learning objectives you set together with the trainer at the start of the training. Because of the alternation between theory and (interactive) practical assignments. And by bringing the challenges you face in your daily work along to the training.

Resistance in Training: Intervening course