Train the Trainer for IT and Technical Professionals course

Training in IT or engineering takes more than subject knowledge alone. How do you deal with differences in level, resistance and that inevitable technical hitch? On this course you work on your teaching skills and discover your own style as a trainer.

Description

In this course you learn how to deliver an IT or technical training course that sticks. You actively experiment with different training methods and receive personal feedback on your training style from experienced Learnit trainers.

You work on didactic skills, presentation and making contact with your group. You discover how to deal with differences in level between participants, how to find a balance between explanation and practice, and how to turn resistance among users into acceptance of a new package or product. You also learn how to separate main points from side issues: what do you demonstrate and what do you leave out, and how do you make sure the material covered sticks?

You receive feedback and insight into the effect of your own behaviour in front of the group. The course also covers how to prepare for technical setbacks during a training course and how to stay calm when the equipment lets you down. By the end of the course you will have a firmer theoretical foundation and a practical toolkit for taking your courses to a higher level.

Topics

During this course the following topics, among others, are covered:

• Didactic principles
• Do’s and don’ts during a course
• The trainer’s attitude
• The importance of clear communication
• Preparing your lessons
• Learning methods and delivery formats
• Applying KISS in explanations, examples and exercises
• Finding a balance between explaining and practising
• Dealing with critical questions and difficult participants
• Working with mixed groups and differing levels
• Removing fear of IT or technology
• Dealing with technical problems during your course
• Encouraging self-reliance in participants
• Evaluating and gathering feedback

Result

After the course you will be able to deliver a stimulating IT or technical training course and convey the material in a didactically sound way. You will know your own training style and how to make the most of your strengths. You will connect with your target group, make genuine contact and actively seek interaction instead of one-way traffic. You will deal smoothly with critical questions, difficult participants and differences in level within the group. You will also know how to handle resistance to new software or products, and you will keep a cool head when the technology lets you down during a course.

Target audience

This course is intended for IT and technical professionals who deliver training courses, or will do so in the future, but who have not been trained for this. You will recognise yourself in one or more of the following points:

You give training courses on software, hardware or technical processes and want to take a more professional approach; you provide user training during the roll-out of new systems or products; you would like a professional perspective on your approach and feedback on your training style; you feel there is more to be gained from your courses; you want a firmer theoretical grounding in didactics and in conveying technical knowledge.

Teaching method

A professional perspective on the way you train gives you targeted feedback, tips and tricks. You gain insight into the effect of your own behaviour and learn to distinguish between desirable and undesirable actions in relation to your end goals. Dealing with resistance is also covered: what works, and what could you do differently? The intervention ladder helps you with this. During the course you have several successful experiences and go home inspired. And from now on you will know how to pass that inspiration on to your own participants.

Prior knowledge

You do not need any specific prior knowledge. It is useful, however, if you already have some experience with IT or technology and enjoy passing this knowledge on to others. Whether you are just starting out as a trainer or already do some teaching: you are welcome.

In-company

Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.

Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.

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Language

The training is given in Dutch as standard. The trainer has a good command of English. English-language course material can be used. With a minimum enrolment of 3 participants, the training can also be given entirely in English.