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Free Delegating course

Free, right now

The first four chapters online, with a knowledge check after each chapter. Plus a PDF with a worksheet and cheat sheet.

You can read the lessons straight away. For the PDF, you leave your details.

Start with lesson 1

Prefer to have a trainer there with you?

The two-day Delegating course. You practise the delegation conversation using your own tasks and agree what will sit with someone else from next week onwards.

€1250,- excl. VAT

View the Delegating course All Strategy & change courses →

Your diary is full, your inbox is overflowing, and yet you keep doing work that someone else could just as easily pick up. Delegating sounds simple: you give a task away. In practice, most people trip over the same three things. The agreement was vague, only half the authority went with it, and as soon as things went differently than intended the work was back on their own desk within two weeks.

This free online course is the starter for our full Delegating. In the first four chapters you will learn how delegating differs from giving an instruction or dumping work, why authority and responsibility always have to increase together, how to determine which tasks can go and which should stay with you, and how to conduct the delegation conversation in which the task genuinely moves across. Each chapter ends with a short knowledge check, so you notice straight away whether it is sticking.

The full course goes on to cover the communication that underpins handing work over, setting priorities, choosing the right employee, situational leadership, giving feedback with INGE and receiving it with LSD, following up delegated work without looking over someone's shoulder, the pitfalls of perfectionism and being unable to let go, workload pressure, and a personal delegation plan. Would you like to work through those chapters with an experienced trainer, and with your own task list on the table? Then take a look at the Delegating course.

Delegating
Start Download PDF

Chapters 1 to 3 in a single PDF, with a worksheet and cheat sheet.

Contents:

  • 0.-

    Introduction
    How this free course is structured and what you learn in the four chapters.

  • 1.-

    What delegation is, and what it is not
    Task, authority and resources, the difference between giving an instruction and dumping work, and the ultimate responsibility that stays with you.

  • 2.-

    Authority and responsibility in balance
    The four quadrants of offloading, anarchy, drift and perfection, with the signals and the smallest intervention for each quadrant.

  • 3.-

    Which tasks do you hand over
    The task inventory, four criteria for handing work over, the work that always stays with you and tasks you break up.

  • 4.-

    The delegation conversation
    From task to assignment, the standards of quality, time, cost and other, the comprehension check and letting go afterwards.

  • 5.-

    Communication as the foundation of delegating
    The communication model, three types of noise, the three channels and the formula effect equals quality times acceptance.

  • 6.-

    The benefits of delegating
    What delegating delivers for you, your employee and the organisation, and why it still so often fails to happen.

  • 7.-

    Setting priorities: important versus urgent
    Mapping all your activities, important and urgent as two separate questions, and from priorities to delegation opportunities.

  • 8.-

    Choosing the right employee
    The task analysis from result to requirements, the employee analysis and delegating with a development goal.

  • 9.-

    Situational leadership
    Style follows the situation, the four styles in delegation situations and your own preferred style with the pitfall that comes with it.

  • 10.-

    Feedback with INGE and LSD
    Conditions for usable feedback, the four building blocks of your feedback sentence and receiving feedback without becoming defensive.

  • 11.-

    Following up delegated work
    Agreeing interim results, the progress meeting, preventing upward delegation and the question of when to step in.

  • 12.-

    Pitfalls when delegating
    I can do it quicker myself, being unable to let go, judging things by your own high standards and how to regain the balance.

  • 13.-

    Dealing with workload pressure
    Tension, workload pressure and overload, mapping your stress level and tackling limiting thoughts with RET.

  • 14.-

    Putting it into practice
    Practising delegation conversations in a triad and your own delegation plan for the months ahead.

The trainers who deliver this course

That is the difference with a pdf: there is someone standing in front of the class who answers your questions and thinks along with your own situation.

Saar Trainer in team coaching and communication 9,0 from 459 evaluations Mieke Trainer in conversation techniques and train-the-trainer 8,8 from 386 evaluations Rob Trainer in communication and leadership 8,6 from 346 evaluations Christy trainer in communication and leadership 9,2 from 256 evaluations

What participants say about Learnit

4,6 105 reviews Springest 8,8/10 886 reviews
I found the 'Interview Techniques' course to be good. Nothing to fault. It was also good that Job called beforehand for a short preliminary discussion. You don't see that very often. A very worthwhile course. It also had a strong element of repetition. Plenty of variety, including between theory and practice. Learned a lot, and applied it straight away during the course. And I think these learnings will also help me further when conducting interviews.
Tjeerd J
We took the Outlook, Teams and OneNote course with Roy Nieuwenhuijzen. Good content, and a few days before the course he got in touch with me (coordinator of the course, head of the secretariat). Pleasant that you can fill in the day itself as needed. The booklet for reference is rather dated, but apparently there is little up-to-date material to be found.
Inge Brouwers
In May 2024 I took the WordPress course. As an IT enthusiast with broad but not necessarily deep knowledge, I wanted to know more about WordPress. How do you install everything and how do you start building a website. This course is extremely well suited to that. From the outset you learn in 3 days how to start a website and what to look out for. I now have a solid basis for getting to work with WordPress and I know my way around the various options. The course is recommended for anyone who wants to learn in three days what WordPress can do and how to apply it.
Igno Freriksen

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Our free courses and webinars

Your own motivation and commitment are essential if you want to master something new. You can get a long way with self-study. Learnit wants to contribute to this by offering valuable content such as free webinars and courses. This way you can get acquainted with new fields of learning. Once you have made a start, you may discover that there are also many advantages to taking a course at Learnit under the guidance of an experienced trainer.

  • You spend several days working dedicatedly on your learning objectives, which means you make progress more quickly
  • The trainer helps you over the bumps and spots your blind spot
  • the trainer can explore what your learning objectives are and show you the shortest learning route
  • You can practise real-life situations really well during the course
  • You get to know other participants with an interest in the same subject

In short, you achieve much more in less time.

The free courses are suitable for home study, as you can download them online as a PDF. The range of free courses consists of IT and Communication & Management courses. Would you like to learn more about these subjects, or is the subject you want to learn about not included? Then take a look at our courses.

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