For HR professionals and managers who want to get the best out of people and teams. In this field you will find courses on team development, personnel matters, coaching and dealing with difficult behaviour. Practical and directly applicable in your own organisation.
In-company
1 day
Resistance in a training course: intervening
You are standing in front of the group and things grind to a halt. One person switches off, another sulks. In this course you learn to recognise resistance, diagnose it and turn it into room for learning.
Multiple dates
2 days
Recruitment and selection: conducting job interviews
In this course you learn how to prepare, steer and conclude a job interview. You practise questioning techniques, the STAR(R) method and interpreting non-verbal signals, so that you can better assess whether a candidate suits the role.
