Higher turnover and stronger customer relationships go hand in hand. In this field you will find courses in sales, acquisition, customer focus and professional networking. You learn not to push but to persuade, and build relationships that keep customers coming back.
Multiple dates
1 day
Applying for jobs successfully
You learn to conduct a job interview in which you come across as calm, present yourself convincingly and answer and ask the right questions.
Multiple dates
2 days
Telephone acquisition
In this course you learn how to conduct relaxed and effective cold-calling conversations. You discover your own style, build a strong call script and practise with openings, objections and closings.