Conducting Performance and Appraisal Interviews course

“Very well organised, well prepared and enjoyable to follow and take part in. Good course material and extra information for after the course. Learnit Training is a professional organisation that devotes a great deal of time to thorough preparation and to the course itself.”

“Very well thought-out course. Theory, applying it yourself, role play (which elements work and which do not), role play again. So that all facets were covered through repetition. Training is repetition. The trainer created a very pleasant atmosphere and had perfect expertise.”

“This course puts you in a better position to apply personal and business objectives in a professional and human way.”

“A course with personal attention for the participants, in a pleasant environment and a good location.”

“A useful course at an organisation where both the materials and the trainer score more than adequately!”

"Excellent, with a good focus on the aim of the course. Because the course was interactive, it was not difficult to stay focused."

"The course is enjoyable and instructive, and the use of video analysis during the role plays is certainly an added value. The material was partly new and partly familiar to me, but even so it was good to refresh the parts I already knew."

“An instructive course with plenty of room for feedback, questions and brainstorming. The trainer presented the topics clearly and in a relaxed manner, which was very pleasant. She also left plenty of room to deal with questions.”

“The course was well put together and I got a lot out of it. You could clearly tell that the trainer is an expert in this field and beyond. We also covered a number of matters (briefly) that were not directly related to the course itself. I found the intake interview beforehand surprising. I noticed that it allows you to make a good start on the course straight away.”

“The content is perfectly matched to the target group. Pleasant course, learned a great deal. Thank you!”

“A course focused on the practical side of performance and appraisal interviews. You learn not only the standard actions, but also the reasons behind them. That makes it immediately applicable!”

“The content was very good and well tailored to our company. The trainer was highly knowledgeable and was able to give many recognisable examples. The intake interview beforehand was good too.”

“I had a private course instead of a two-day course. It was intensive, but incredibly instructive. I notice that filming gives a lot of insight into the way you conduct a conversation. Beforehand I thought it would be a long day, but in the end the time went very quickly. We were able to cover a lot of topics and the variety keeps you sharp. I am very satisfied with the trainer. The personal approach and the link to the previous course in particular were very good.”

"It is a course with plenty of room for real-life problems. The set-up also gives you enough time to practise cases."

“This course was very instructive. The lines of communication with Learnit are very short, excellent.”

“Pleasant trainer. The role plays were very instructive.”

“Despite its short duration, this course answered my question exactly. There was ample room for practice, relevant input and materials from the trainer, and it was delivered in a particularly pleasant atmosphere. A great deal of attention was paid to tailoring it to the participants' wishes, without losing direction. That makes the course itself an example of good conversation techniques/communication.”

“An interesting and highly applicable course in the field of communication. A good refresher and made very applicable by the trainer, Job.”

“Very useful if you work with people.”

“An organisation that wants to teach a way of communicating in an open and honest manner without damaging people. I found it very pleasant.”

“This really is a tailor-made course. Beforehand you speak directly with the trainer. That way you get to know the trainer in advance and your goals are discussed. These goals are then addressed during the course. It is an interactive course. The material is built up step by step, so that at the end of the day you go home feeling that you have genuinely learned something. Definitely recommended.”

"In this course I learned to analyse why conversations go the way they do. What does a conversation trigger in me, how do I then react, how would I like to react and how can I go about that? What might a conversation trigger in the other person and how can I deal with that? A lot of attention was paid to personal learning objectives. As a result, the content of the course matched what I wanted to achieve well."

“Good preparation, good content, well delivered.”

“Good atmosphere, good value for money, learned a lot. The theory is clear, and the role plays and exercises tie in with it well. You gain many new insights in a playful way. I am much more aware of communication and apply the techniques!”

“A good way to learn how to conduct job interviews in the form of STAR interviews. By asking the right questions, you also get a proper picture of how to conduct conversations in the STAR format.”

“I found the content of the course very good. The trainer addressed all the cases and went into each one individually. The feedback given was received very positively.”

“Very experienced trainer and excellent organisation.”

“a very enjoyable, instructive and realistic course that is genuinely useful in practice.”

“A highly passionate and experienced, qualified trainer. Which meant we got the very most out of the course. On the whole a very professional outfit with good communication beforehand.”

“Very instructive, I learned a lot that I can practise with straight away in my day-to-day work and make my own. There was plenty of varied course material. The reference material, the book and the folder of information are also useful to look back on. My learning objectives were covered well during the course, which meant I got a lot out of it. The course was varied, so I was able to stay focused and take an active part. Everyone felt safe enough to dare to learn.”

"Very instructive and opens your eyes to how you look at yourself and what you can still 'improve'."

“The trainer gave the group the confidence it needed, so that within a short space of time an 'open' conversation/discussion took place and everyone was able to share their story. This resulted in a course that struck the right chord.”

“Interesting course: instructive and good trainers.”

“An enjoyable and above all educational course that helps you improve your communication. Becoming aware of what you say and processing (in the right way) the communication you receive. Definitely recommended for anyone who wants to develop themselves.”

“The overall impression was good; the course gives you tools to become more aware of your own part in a conversation. Where you may need to take a different approach to achieve a better/more pleasant outcome. Or to discover that you may have done something better in the past than you first thought. (that is nice too sometimes)”

“This course provides many practical tools that can be applied straight away. Continuing to practise is important, though.”

“A course with personal attention for the participants, in a pleasant environment and a good location.”

"This course is well worth recommending if you want to examine and improve your own communication style."

“A good course for brushing up your skills. You can agree perfectly well with the training actor what you want to achieve and where your sticking points are, so you can try to improve them. Not for a moment did it feel like a "staged" conversation, which was exactly what I had been afraid of.”

“It is an excellent course with many practical assignments. You are given plenty of tools for steering a conversation as effectively as possible.”

“Learned a lot and gained new insights; the alternation between receiving information and then being able to practise within the group and process the information was very pleasant.”

“Initially I wasn't quite sure what to expect from the conversation techniques course, as it is a broad concept. Thanks to the input I could bring in myself, the telephone and email contact with the trainer beforehand and the theory from the trainer, it turned into two very instructive, productive training days.”

“A useful course at an organisation where both the materials and the trainer score more than adequately!”

“A lively course geared to the participant and their needs, with plenty of practice, so the day flies by and you learn a great deal without feeling that you are cramming.”

“An instructive course with plenty of room for feedback, questions and brainstorming. The trainer presented the topics clearly and in a relaxed manner, which was very pleasant. She also left plenty of room to deal with questions.”

“This was a course that stays with you. After a section of theory, you as a participant go straight into practice by working with your own examples. There is plenty of scope for receiving and giving feedback, and the trainer makes sure this happens in a respectful and safe way. A good foundation for anyone who wants to explore their stronger and weaker points in terms of conversation skills!”

“A highly passionate and experienced, qualified trainer. Which meant we got the very most out of the course. On the whole a very professional outfit with good communication beforehand.”

“In this small setting, the trainer was the best trainer I have ever had! She sensed perfectly where we wanted to go and had an enormous amount of ready knowledge in the field of conversation skills, which she was very good at conveying to the participants in the right measure!”

“Instructive, interesting.”

“The course was very manageable. A great many topics were covered in two days, with the needs of the group taken into account. Because the group was small, everyone had plenty of opportunity to take part. A hugely enthusiastic, inspiring and very versatile trainer. A good mix of theory and exercises. She explains things well and makes good use of telling examples. Every available resource was put to use (the room was covered in sheets). She is skilled with video and uses it convincingly to hold up a mirror to the participants.”