In this course you learn how to conduct effective selection interviews using the STAR method. You practise questioning techniques, probing and case studies in order to assess candidates better.

  • Better selection decisions with STAR
  • A realistic picture of every applicant
  • Practise straight away with real-life cases
  • Targeted probing on competencies
  • Personal feedback from an experienced trainer

First guaranteed start dates

1 day

Online Tue 22 September 2026
More dates Scroll down for more dates
€625,-

Do you really want to know who is sitting opposite you in a job interview? With the STAR method you bring past behaviour to the surface and gain a realistic picture of your candidate's competencies. In this course you put STAR straight into practice.

Description

In a selection interview the applicant will naturally present themselves in the best possible light. The only question is whether that picture matches what they will actually deliver in the workplace. The STAR method helps you with this: a structured interview technique that starts from a concrete situation from the candidate's work history. STAR stands for Situation, Task, Action and Result.

In this course you will put the principles of STAR into practice. You work on questioning techniques, learn to probe specifically for competencies and behavioural indicators, and practise with case studies and interviews from your own practice. In this way you build up a realistic picture of what a candidate really has to offer.

The course alternates theory with practice, reflection and experimenting with new behaviour. You are given plenty of scope to make links with your own work situation, so that what you have learned sticks after the course as well.

Topics

  • The steps of the STAR model: Situation, Task, Action and Result
  • Questioning techniques for a selection interview
  • Recognising competencies and behavioural indicators
  • Targeted probing on concrete behaviour
  • Practising with case studies and your own practical examples

Result

After this course you will conduct selection interviews using the STAR method. You know how to select a concrete work situation and probe it in a targeted way: what task did the applicant have, what actions did he or she take and what was the result? This gives you a realistic picture of someone's competencies and behaviour, instead of a rehearsed story.

You recognise evasive or socially desirable answers and know how to probe further. You also link competencies to concrete behavioural indicators, so you can compare candidates more effectively and make a well-founded selection decision.

Target audience

This course is particularly suitable for (HR) managers, team leaders and recruiters who conduct selection interviews and want to gain a sharper picture of candidates. Even if you only occasionally sit on selection panels, it gives you tools to probe more effectively and assess competencies better.

Teaching method

During the course you alternate between concrete experience, experimenting with behaviour and techniques, reflection and exploring theory. As a result, the programme suits every type of participant. There is plenty of action in the course, so that you genuinely experience the effect of new behaviour. That way you recognise more quickly what works.

We also place the emphasis on ownership: you are responsible for your own development. We invite you to reflect continuously and to make connections with your daily practice. Our aim is to increase your insight and to let you make the translation to your own work yourself. That increases the chance of lasting behavioural change.

Prior knowledge

No specific prior knowledge is required for this course. A role in which you conduct, or will be conducting, selection interviews will help you to link the STAR method directly to your own practice.

Comments

None in particular.

In-company

Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.

Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.

Request a quote

Language

The training is given in Dutch as standard. The trainer has a good command of English. English-language course material can be used. With a minimum enrolment of 3 participants, the training can also be given entirely in English.

Available dates

When would you like to start?

Tue 22 September 2026

Amsterdam
€ 625,- excl. VAT

Mon 4 January 2027

Amsterdam
€ 625,- excl. VAT

Tue 22 September 2026

Online Trainer: Michaela
Guaranteed start
€ 625,- excl. VAT

Tue 6 October 2026

Online
€ 625,- excl. VAT

Tue 22 September 2026

Utrecht
€ 625,- excl. VAT

Tue 13 October 2026

Utrecht
€ 625,- excl. VAT

Thu 24 September 2026

Den Haag
€ 625,- excl. VAT

Fri 28 May 2027

Den Haag
€ 625,- excl. VAT

Tue 22 June 2027

Den Haag
€ 625,- excl. VAT

Thu 24 September 2026

Rotterdam
€ 625,- excl. VAT

Tue 22 September 2026

Groningen
€ 625,- excl. VAT

Tue 10 November 2026

Groningen
€ 625,- excl. VAT

Tue 22 September 2026

Zwolle
€ 625,- excl. VAT

Tue 10 November 2026

Zwolle
€ 625,- excl. VAT

Wed 23 September 2026

Eindhoven
€ 625,- excl. VAT

Wed 24 February 2027

Eindhoven
€ 625,- excl. VAT

Wed 30 September 2026

Arnhem
€ 625,- excl. VAT

The best training for you

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Participants attending a classroom training course at Learnit

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Moving forward together

Taking a training course at Learnit means learning together. Together with your experienced trainer, together with your course group or together with your colleagues. And whether you take the training at home, at your office or at one of our training locations, we are always available to help you. To share our knowledge with you in a way that is genuinely useful to you. Getting further together through personal attention and understanding each other well; that is what we believe in.

Apply it directly in your work

Learning theory from a book that you can then hardly use in your work? Not at Learnit! Whichever training you take with us, you can put it to use at your workplace straight away. Because of the unique learning objectives you set together with the trainer at the start of the training. Because of the alternation between theory and (interactive) practical assignments. And by bringing the challenges you face in your daily work along to the training.

Participants apply what they have learnt straight away in the workplace

 

Location
Date
Guaranteed start

1 training day

Guaranteed start

Tue 22 September 2026

Online Trainer: Michaela
Guaranteed start
€ 625,- excl. VAT

Amsterdam

Tue 22 September 2026

Amsterdam
€ 625,- excl. VAT

Mon 4 January 2027

Amsterdam
€ 625,- excl. VAT

Online

Tue 22 September 2026

Online Trainer: Michaela
Guaranteed start
€ 625,- excl. VAT

Tue 6 October 2026

Online
€ 625,- excl. VAT

Utrecht

Tue 22 September 2026

Utrecht
€ 625,- excl. VAT

Tue 13 October 2026

Utrecht
€ 625,- excl. VAT

Den Haag

Thu 24 September 2026

Den Haag
€ 625,- excl. VAT

Fri 28 May 2027

Den Haag
€ 625,- excl. VAT

Tue 22 June 2027

Den Haag
€ 625,- excl. VAT

Rotterdam

Thu 24 September 2026

Rotterdam
€ 625,- excl. VAT

Groningen

Tue 22 September 2026

Groningen
€ 625,- excl. VAT

Tue 10 November 2026

Groningen
€ 625,- excl. VAT

Zwolle

Tue 22 September 2026

Zwolle
€ 625,- excl. VAT

Tue 10 November 2026

Zwolle
€ 625,- excl. VAT

Eindhoven

Wed 23 September 2026

Eindhoven
€ 625,- excl. VAT

Wed 24 February 2027

Eindhoven
€ 625,- excl. VAT

Arnhem

Wed 30 September 2026

Arnhem
€ 625,- excl. VAT

No suitable start date? Send us a date request. Then we will look together at how we can still meet your training needs.

Reviews

What others say about this course

Selection Interviews with STAR course reviews - Average rating 8.3 out of 20 reviews

  • “Sound course with a good balance between theory and practical application. You then receive feedback and tips on this. The trainer understood the target group and the market in which we operate. The course challenges you with demanding case studies and assignments.”

    J. Vleeming - Aatop Personeelsdiensten - Selection Interviews with STAR
    Rating 8.4
  • “An instructive course. Plenty of tips you can use in practice. It really makes you aware of your own behaviour. It teaches you to give conversations more depth and to genuinely find answers to your questions.”

    G. van den Boestert, Kinderopvang 't Goudvisje - Selection Interviews with STAR
    Rating 8.1
  • “An instructive day that prompts reflection and improvement.”

    H. Muharam, Universitair Medisch Centrum Rotterdam (Erasmus MC)- Selection Interviews with STAR
    Rating 9.0
  • "A well-organised course with a method you can apply in practice. The clear explanations and general communication made it a pleasure to take this course."

    - Selection interviews using STAR
  • “A small-scale training course with plenty of personal attention, so it was well tailored to everyone's learning needs. This course offers a good combination of theory that can be put into practice straight away and can also be applied well in practice afterwards.”

    A. Haasjes, Babbage Company - Selection Interviews with STAR
    Rating 8.8
  • "An excellent course for dummies like me, who are about to conduct a job interview with a candidate."

    - Selection interviews using STAR
  • “A very useful course that was well adapted to the wishes and needs of the group. Highly recommended!”

    J. Meijer, Universitair Medisch Centrum Rotterdam (Erasmus MC) - Selection Interviews with STAR
    Rating 8.9
  • “A course entirely tailored to me as an individual, not just as a professional but also as a person. I learned something from it in every respect.”

    C. Pietjou, Province of Fryslan- Selection interviews using STAR
    Rating 8.3
  • “I had no experience in conducting interviews; this course has given me more insight into it. It is a good course.”

    M. van Gammeren - Vandoren B.V.- Selection Interviews using STAR
    Rating 9.4
  • “Just take this course at some point, always useful.”

    Frank Medendorp, Wijkracht - Selection Interviews with STAR
    Rating 8.0
  • “This course challenged me to get to work with the STAR method. It is a very workable and powerful way of interviewing and investigating. Challenged by a highly knowledgeable trainer, even the experienced practitioner is stimulated and inspired. Recommended.”

    E. Nolsen, Pactum- Selection Interviews with STAR
    Rating 8.1
  • “I had an excellent private course and gained many new insights. Finally structure in my interviews, while still feeling that it does not become a routine trick but a sound, professional job interview.”

    H. Loos, ABN Amro Bank- Selection Interviews with STAR
    Rating 9.2
  • “Learnit delivers this STARR training course in a professional manner. A sound structure that you can put to good use in practice.”

    Jeroen Wooning, RedWave Beheer B.V. - Selection Interviews with STAR
    Rating 7.7
  • “A practice-oriented training course that lifts your communication to the next level!”

    G. IJsseldijk, Pactum - Selection Interviews with STAR
    Rating 7.2
  • “A good way to learn how to conduct job interviews in the form of STAR interviews. By asking the right questions, you also get a proper picture of how to conduct conversations in the STAR format.”

    D. van de Weijenberg, Kinderopvang 't Goudvisje- Selection Interviews with STAR
    Rating 8.0
  • "A very active course that you can put to good use in practice. The trainer's open attitude gets a dialogue going."

    M. Klazes, Pactum- Selection Interviews using STAR
    Rating 7.3
  • "Instructive, practical, expert and interactive. A day on which I was given tools that can be applied in a job interview. I achieved my goal."

    - Selection interviews using STAR
  • “Because the needs and wishes were analysed in advance, it was a tailor-made course. An exceptionally capable, professional and experienced trainer who takes the course to a high level. We were impressed by her communication skills and her qualities as a job applicant. We learned a great deal and can now continue on our own with the assignments we were given.”

    W. van Lankeren, Universitair Medisch Centrum Rotterdam (Erasmus MC)- Selection Interviews using STAR
    Rating 8.6
  • “This really is a tailor-made course. Beforehand you speak directly with the trainer. That way you get to know the trainer in advance and your goals are discussed. These goals are then addressed during the course. It is an interactive course. The material is built up step by step, so that at the end of the day you go home feeling that you have genuinely learned something. Definitely recommended.”

    M. Luiten, Kinderopvang 't Goudvisje- Selection Interviews using STAR
    Rating 8.6
  • “A structured and complete course. Thanks to the skilled trainer, the day flew by.”

    R. van Lier - ICTRecht - Selection Interviews with STAR
    Rating 7.4
  • “Nice and concrete and easy to apply in practice.”

    Mirjam Grootenhuis, Wijkracht - Selection Interviews with STAR
    Rating 7.9
  • “Inspiring and knowledgeable trainer. The course was well matched to our specific question, based on their expertise. The trainer had taken the trouble to understand our field of work, which was pleasant.”

    S. Rump, Pactum - Selection Interviews using STAR
    Rating 9.2
  • “Everyone thinks they know how to ask questions. But nobody knows exactly what the theory behind it is. Why is it important to ask things, how do you go about it and what are the right questions to ask so that you reach the answer as quickly as possible.”

    J. van Hoof, ALLSAFE Group- Selection Interviews with STAR
    Rating 8.0
  • “A small-scale training course with plenty of personal attention, so it was well tailored to everyone's learning needs. This course offers a good combination of theory that can be put into practice straight away and can also be applied well in practice afterwards.”

    A. Haasjes, Babbage Company - Selection Interviews with STAR
    Rating 8.8
  • "Very interesting and instructive, even though the material on certain topics was already familiar. Every trainer comes up with new and different tips and tools. A good alternation of theory and exercises. Plenty of personal attention, thanks to the small group size. Professionally set up; well prepared, a pleasant intake interview beforehand and a handy reference work. I have gained a lot of knowledge. I am fully engaged with it and apply it daily. Great!"

    J. Versluys, Mooiland - Conversation Techniques
    Rating 8.2
  • “Very instructive course. The trainer is professional and takes the time for you.”

    B. Pennings - De Volksbank - Motivational Interviewing
    Rating 9.2
  • “A very worthwhile course given by a trainer with a passion for the subject, expertise and a sense of humour. The lessons were well structured, with clear explanations of the theory, and on the second day the theory was applied to practice, from which you also learn a great deal. The actor – who joins on the second day to apply the theory to practice – is also very friendly and very good. He has a thorough knowledge of the theory, which means you can practise it properly in real-life situations.”

    B. Bock - Gemeente Amsterdam - Conducting Conversations course
    Rating 9.2
  • “In a short time you get a good idea of what you can apply perfectly well yourself in conversations with residents or organisations. The trainer is presented in a “playful” way and remains engaging. Working with actors gives even better insight.”

    L. Stokroos, Woonstad Rotterdam - Conversation Techniques
    Rating 8.8
  • "'Nice small group, very good that there was plenty of opportunity to practise conversations. Lots of recognisable real-life situations from the trainer.'"

    - Conversation Techniques
  • “This course was very instructive. The lines of communication with Learnit are very short, excellent.”

    P. Wolf, ABN Amro Bank Verzekeringen - Conversation Techniques
    Rating 8.0
  • “A practice-oriented training course that lifts your communication to the next level!”

    G. IJsseldijk, Pactum - Selection Interviews with STAR
    Rating 7.2
  • “Everyone thinks they know how to ask questions. But nobody knows exactly what the theory behind it is. Why is it important to ask things, how do you go about it and what are the right questions to ask so that you reach the answer as quickly as possible.”

    J. van Hoof, ALLSAFE Group- Selection Interviews with STAR
    Rating 8.0
  • "In this course I learned to analyse why conversations go the way they do. What does a conversation trigger in me, how do I then react, how would I like to react and how can I go about that? What might a conversation trigger in the other person and how can I deal with that? A lot of attention was paid to personal learning objectives. As a result, the content of the course matched what I wanted to achieve well."

    - Conversation Techniques
  • “A good course that is tailored well to your learning objectives. The atmosphere is relaxed, and thanks to the small groups you can open up quickly!”

    Silvia Vermeulen, Bartimeus- Conversation Techniques
    Rating 8.2
  • "The Learnit course above all made me aware of the differences between good and less good ways of communicating and how this leads to behavioural change. This has a positive influence on and effect on customer friendliness, service to others and ultimately on overall cooperation and improved relationships."

    M.J.H. van de Wetering, Advaita Yogacentrum- Conversation Techniques
    Rating 7.4
  • “Interesting to pause and consider situations at work and to reflect on your behaviour and performance in a professional environment.”

    A.G. Weisz, Gemeente Amsterdam Stadsdeel Centrum – Conversation Techniques
    Rating 7.6
  • “The conversation exercises in this course really took me outside my comfort zone, and I learned a great deal from it as a result. After all, by exploring your limits you are able to grow. The trainer conveyed the material enthusiastically, kept the participants engaged and gave useful tips during the various exercises. The use of an actor for the conversation training was also very effective!”

    R. Mentink - Bejo Zaden - Early Warning and Absence Interviews
    Rating 8.6
  • “This course challenged me to get to work with the STAR method. It is a very workable and powerful way of interviewing and investigating. Challenged by a highly knowledgeable trainer, even the experienced practitioner is stimulated and inspired. Recommended.”

    E. Nolsen, Pactum- Selection Interviews with STAR
    Rating 8.1
  • “I thought the course was good and, above all, useful and instructive. Even though I am not feeling great at the moment and am not quite myself, I still got a lot out of it. Most people dread role-plays, but once you are over the 'fear', doing a role-play is great fun and very instructive.”

    M. Mulder, Ministry of the Interior and Kingdom Relations (BZK) FMHaaglanden – Conversation Techniques
    Rating 9.0
  • “This course is always instructive! They teach you how best to deal with certain situations!”

    R. van Wijk - RDW - Staying in Control in Difficult Conversations 1
    Rating 8.8
  • “An enjoyable course from which I learned a lot. Thanks to the course, the STAR method is now clear to me. In short, it was very useful to me.”

    K.P.J.H. Rutte, PWC - Recruitment and Selection: Conducting Job Interviews
    Rating 7.7
  • “I found the content of the course very good. The trainer addressed all the cases and went into each case individually. The feedback given was received very positively.”

    J. Schuurman, Ministerie van Binnenlandse Zaken en Koninkrijksrelaties (BZK) FMHaaglanden- Advisory and Conversation Techniques
    Rating 8.1
  • “The course was very manageable. A great many topics were covered in two days, with the needs of the group taken into account. Because the group was small, everyone had plenty of opportunity to take part. A hugely enthusiastic, inspiring and very versatile trainer. A good mix of theory and exercises. She explains things well and makes good use of telling examples. Every available resource was put to use (the room was covered in sheets). She is skilled with video and uses it convincingly to hold up a mirror to the participants.”

    K. van Wieren - Conversation Techniques
    Rating 9.2
  • “I thought it was a good session, instructive and at a good pace. Sufficient attention was paid to the topics we had asked about, and time was taken for them. The trainer was also good, calmly explaining the topics we wanted to discuss. Thank you, Marco Schmidt, Reintegration Work Supervisor”

    Marco Schmidt, DZB Leiden - Conversation Techniques
    Rating 7.9
  • “It is an instructive course. The information you receive suits you as a person. During the lessons this is further refined to what you need. After the course you become more aware of what you are doing and of what is said during a conversation.”

    A. Kool, Luba Personele Diensten - Conversation Techniques
    Rating 8.4
  • "A well-organised course with a method you can apply in practice. The clear explanations and general communication made it a pleasure to take this course."

    - Selection interviews using STAR
  • "The content is instructive, but the trainer also makes it usable. With the course material alone you would certainly gain the knowledge, but to apply it you need guidance. Useful material that really benefits you and helps you find out how you come across and how you want to come across. Our trainer was excellent and listened to us in order to address our concerns."

    - Conversation Techniques
  • “A very useful course that was well adapted to the wishes and needs of the group. Highly recommended!”

    J. Meijer, Universitair Medisch Centrum Rotterdam (Erasmus MC) - Selection Interviews with STAR
    Rating 8.9
  • "I like this kind of trainings, so I consider it should be done more often"

    - Planning, performance and appraisal interviews
  • “Very well thought-out course. Theory, applying it yourself, role play (which elements work and which do not), role play again. So that all facets were covered through repetition. Training is repetition. The trainer created a very pleasant atmosphere and had perfect expertise.”

    H. Hofland, P-Services HR Group- Conducting Performance and Appraisal Interviews
    Rating 10.0

Learnit reviews

Frequently asked questions

The STAR method is an interviewing technique in which you ask questions around Situation, Task, Action and Result. Using a concrete situation from the applicant's work history, you find out what tasks the person had, how they acted and what it produced. This gives you a realistic picture of competencies and behaviour instead of fine words.

The Selection Interviews with STAR course lasts one classroom day. All course materials are included. You practise in a small group with case studies and practice interviews, so that you can apply the STAR method directly in your own selection interviews. No prior knowledge is required. You will find the current price on the course page, or you can ask us.

The Selection Interviews with STAR course is ideally suited to HR managers, line managers and recruiters who conduct job interviews. No prior knowledge is required. You learn to apply the STAR method in practice, so that you can probe specifically for competencies and behavioural indicators. Even if you only conduct selection interviews occasionally, you will gain tools to form a realistic picture of candidates.

No, no prior knowledge is required for the Selection Interviews with STAR course. You can join straight away, whatever your experience with selection interviews. It is useful, though, if your work involves job or appraisal interviews, so that you can use your own practical examples during the practice interviews. An intake interview takes place beforehand to map out your learning objectives.

The Selection Interviews with STAR course covers five main topics: the steps of the STAR model, questioning techniques, competencies and behavioural indicators, targeted probing, and practising with your own examples from work. You work on case studies and practice interviews in the classroom, so you apply the technique directly to recognisable situations from your own recruitment or HR practice.

The Selection Interviews with STAR course is a one-day classroom course in which theory and practice alternate. You work with case studies, practice interviews and your own examples from the workplace in order to apply the STAR method straight away. The approach combines concrete experience, experimenting with behaviour, reflection and exploring theory, so that you not only understand how STAR works, but really master it.

A competency-based interview is the broader category: you assess whether a candidate has certain competencies by asking about behaviour in the past. The STAR method is a specific interview structure within that approach. STAR stands for Situation, Task, Action and Result, and forces you to explore one concrete work situation fully along these four steps for each competency. The difference lies in the discipline. Without STAR you often get general answers ('I am good at working with others'). With STAR you keep asking until you know what someone did themselves, in which situation, and what it produced. In the one-day classroom course you practise this questioning technique with case studies and examples from your own practice, including targeted follow-up questions on behavioural indicators.

You can read up on the STAR method in an hour from a book or an article. The problem does not lie in the theory but in the application: probing vague answers, recognising when an applicant jumps from the situation to a general opinion, and linking behavioural indicators to competencies. You can only learn that by practising with feedback. In this one-day classroom course you conduct practice interviews and work with case studies and examples from your own practice. A trainer and fellow participants give you direct feedback on your questioning technique. Choose self-study if you only want to understand what STAR involves. Choose the classroom course if you genuinely want to conduct better selection interviews and learn how to probe for concrete behaviour.

A socially desirable answer usually stays at the level of Situation and Task: the candidate describes the context and what was expected of the team, but becomes vague about the Action. You recognise concrete behaviour by the use of 'I', verbs in the past tense and specific details (who said what, which step came first, which considerations were weighed up). With team achievements, you probe specifically: 'What did you personally do?' rather than 'What did you do as a team?'. The Result must also be measurable or observable, not just 'it went well'. In the one-day classroom course Selection Interviews with STAR you practise this probing with case studies and role plays, so that you learn when an answer is complete and when you need to keep probing for behavioural indicators.

Good preparation largely determines the quality of a STAR interview. Select a maximum of 3 to 5 core competencies from the job profile in advance, for example decisiveness, customer focus or teamwork. For each competency, formulate behavioural indicators: concrete, observable behaviour that shows someone has mastered the competency. Then draw up an opening question for each competency that asks about a specific situation from the candidate's working past, plus follow-up options for Task, Action and Result. In the one-day classroom course Selection Interviews with STAR, you practise this with your own practical examples and case studies. The difference compared with unprepared interviewing: you compare candidates against the same criteria, which considerably increases the objectivity of your selection decision.

The STAR method (Situation, Task, Action, Result) has broader applications than selection interviews alone. The technique works anywhere you want to uncover concrete past behaviour rather than opinions or intentions. Think of internal applications for a promotion, appraisal and development interviews, exit interviews and assessments. The principle stays the same: you choose a competency in advance, ask about a concrete situation and probe further into task, action and result. In the Selection Interviews with STAR course the focus is on recruitment and selection, with case studies and practice interviews aimed at candidates. The questioning techniques and the probing on behavioural indicators that you practise are directly applicable in other interview situations. The course lasts one day.

Yes, the STAR method also works with school leavers and career changers, but as an interviewer you need to look beyond work experience alone. Ask about concrete situations from work placements, study projects, voluntary work, sport or a previous career. The essence of STAR remains the same: you ask follow-up questions about the Situation, Task, Action and Result in a real event, not hypothetical 'what would you do' questions. With school leavers you pay extra attention to behavioural indicators that point to learning potential, such as reflection on mistakes and the extent to which someone can name their own contribution to the result. In the one-day classroom course Selection Interviews using STAR you practise with practical examples, so that you can also apply STAR to candidates without an extensive CV.