Selection Interviews using STAR course

In this course you learn how to conduct effective selection interviews using the STAR method. You practise questioning techniques, probing and case studies in order to assess candidates better.

8.3 from 20 reviews 4,6 on Google NRTO quality mark

Free cancellation up to four weeks before the start, so feel free to book now.

For a team or department? Arrange your own group, at your premises or ours. In-company for your team

In brief. Selection Interviews with STAR is a 1-day classroom course. You can take it in Amsterdam, Utrecht, The Hague and Rotterdam, among other locations, or online, in a group of no more than 8 participants. The price is EUR 625,- excl. VAT per participant, including course materials, lunch on location and a certificate of participation. For a team or department we also run this course in-company.

  • Better selection decisions with STAR
  • A realistic picture of every applicant
  • Practise straight away with real-life cases
  • Targeted probing on competencies
  • Personal feedback from an experienced trainer
SaarMichaelaChristyJoris

Your trainer: Saar, Michaela, Christy or Joris 1.108 evaluations in total, with an average of 9,0. View the trainers

Do you really want to know who is sitting opposite you in a job interview? With the STAR method you bring past behaviour to the surface and gain a realistic picture of your candidate's competencies. In this course you put STAR straight into practice.

Description

In a selection interview the applicant will naturally present themselves in the best possible light. The only question is whether that picture matches what they will actually deliver in the workplace. The STAR method helps you with this: a structured interview technique that starts from a concrete situation from the candidate's work history. STAR stands for Situation, Task, Action and Result.

In this course you will put the principles of STAR into practice. You work on questioning techniques, learn to probe specifically for competencies and behavioural indicators, and practise with case studies and interviews from your own practice. In this way you build up a realistic picture of what a candidate really has to offer.

The course alternates theory with practice, reflection and experimenting with new behaviour. You are given plenty of scope to make links with your own work situation, so that what you have learned sticks after the course as well.

Topics

  • The steps of the STAR model: Situation, Task, Action and Result
  • Questioning techniques for a selection interview
  • Recognising competencies and behavioural indicators
  • Targeted probing on concrete behaviour
  • Practising with case studies and your own practical examples

Result

After this course you will conduct selection interviews using the STAR method. You know how to select a concrete work situation and probe it in a targeted way: what task did the applicant have, what actions did he or she take and what was the result? This gives you a realistic picture of someone's competencies and behaviour, instead of a rehearsed story.

You recognise evasive or socially desirable answers and know how to probe further. You also link competencies to concrete behavioural indicators, so you can compare candidates more effectively and make a well-founded selection decision.

Target audience

This course is particularly suitable for (HR) managers, team leaders and recruiters who conduct selection interviews and want to gain a sharper picture of candidates. Even if you only occasionally sit on selection panels, it gives you tools to probe more effectively and assess competencies better.

Teaching method

During the course you alternate between concrete experience, experimenting with behaviour and techniques, reflection and exploring theory. As a result, the programme suits every type of participant. There is plenty of action in the course, so that you genuinely experience the effect of new behaviour. That way you recognise more quickly what works.

We also place the emphasis on ownership: you are responsible for your own development. We invite you to reflect continuously and to make connections with your daily practice. Our aim is to increase your insight and to let you make the translation to your own work yourself. That increases the chance of lasting behavioural change.

Prior knowledge

No specific prior knowledge is required for this course. A role in which you conduct, or will be conducting, selection interviews will help you to link the STAR method directly to your own practice.

Comments

None in particular.

Practical information

Number of days
1 day
Course times
from 10 am to 5 pm
Teaching hours
6 hours
Education level
Suitable for all levels
Preparation time
None
Included
Course materials and lunch on site
Certificate
At the end of the course you will receive a certificate of attendance
Cancel
Free up to four weeks before the start (cancellation terms)

Language

The course is given in Dutch as standard. The trainer speaks English. English-language course materials can be used. If at least 3 participants register, the course can also be given entirely in English.

In-company

Would you like to organise this training for a whole group or several groups? This can be cost-effective. For example, we can tailor the content entirely to your organisation, and training a whole group is also cheaper.

Are you looking at large numbers of participants or a complete academy? That involves a great deal. Consider planning and communication, for example, or identifying and agreeing the objectives and content of the training. Or differences in level, feedback mechanisms and safeguarding. Fortunately, Learnit has extensive experience in this field (more than 25 years) and we are happy to help you through this process.

Request a quote More about Selection Interviews with STAR in-company

All start dates

1 training day. In order of date.

  • Fri 30 October 2026 Amsterdam · 10:00–17:00 Enrol
  • Fri 20 November 2026 Utrecht · 10:00–17:00Free cancellation until 23 October Enrol
  • Mon 21 December 2026 Groningen · 10:00–17:00Free cancellation until 23 November Enrol
  • Mon 21 December 2026 Zwolle · 10:00–17:00Free cancellation until 23 November Enrol
  • Thu 4 February 2027 Amsterdam · 10:00–17:00Free cancellation until 7 January Enrol
  • Thu 4 March 2027 Eindhoven · 10:00–17:00Free cancellation until 4 February Enrol
  • Wed 24 March 2027 Online · 10:00–17:00Free cancellation until 24 February Enrol
  • Wed 7 April 2027 Arnhem · 10:00–17:00Free cancellation until 10 March Enrol
  • Fri 28 May 2027 The Hague · 10:00–17:00Free cancellation until 30 April Enrol
  • Wed 4 August 2027 Rotterdam · 10:00–17:00Free cancellation until 7 July Enrol

No suitable start date? Send us a date request, and we'll look at the options together.

This course for your team?

Plan your own group on a date that suits you, at your office, at our premises or online. We tailor the content to your day-to-day work, and training a whole group is cheaper than individual bookings.

  • Your date and location
  • Tailored content
  • Multiple groups or an academy are also possible
  • More than 25 years' experience
Request a quote No obligation, an adviser will be in touch shortly How in-company works

What others say about this course

8.3
Selection Interviews using STAR course: average 8.3 from 20 reviews

“I had an excellent private course and gained many new insights. Finally structure in my interviews, while still feeling that it does not become a routine trick but a sound, professional job interview.”

H. Loos
ABN Amro Bank
9.2

“Because the needs and wishes were analysed in advance, it was a tailor-made course. An exceptionally capable, professional and experienced trainer who takes the course to a high level. We were impressed by her communication skills and her qualities as a job applicant. We learned a great deal and can now continue on our own with the assignments we were given.”

W. van Lankeren
University Medical Centre Rotterdam (Erasmus MC)
8.6

“This course challenged me to get to work with the STAR method. It is a very workable and powerful way of interviewing and investigating. Challenged by a highly knowledgeable trainer, even the experienced practitioner is stimulated and inspired. Recommended.”

E. Nolsen
Pactum
8.1

“Learnit delivers this STARR training course in a professional manner. A sound structure that you can put to good use in practice.”

Jeroen Wooning
RedWave Beheer B.V.
7.7

"An excellent course for dummies like me, who are about to conduct a job interview with a candidate."

Participant

“A practice-oriented training course that lifts your communication to the next level!”

G. IJsseldijk
Pactum
7.2

Training formats

Classroom

1 day€ 625,-
  • Pleasant venue with a good trainer
  • Small groups
  • Inspiring and motivating
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Online

1 day€ 540,-
  • Online with a trainer
  • Personal
  • Practical and interactive
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In-company

Bespoke trainingOn request
  • 100% for your group
  • Bespoke training
  • At your place or ours
View in-company

Workshop

Up to 4 hours for groupsOn request
  • Suitable for events
  • Interactive and inspiring
  • Large groups too
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Private training

At our place or yoursOn request
  • 100% just for you
  • Achieve a lot in little time
  • Whenever you want
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Frequently asked questions

Can I cancel free of charge?

Yes. Up to four weeks before the first day of the course you can cancel free of charge, without giving a reason. You then receive a credit note or, if you have already paid, a refund. If you cancel later, you pay part of the course fee: 25% between four and two weeks before the start, 75% in the two weeks before it and 100% in the final week. Moving to another start date is free of charge up to two weeks before the start, after that 50%. Sending a colleague in your place is always possible. Read the cancellation terms.

What is the STAR method and how do you use it in selection interviews?
The STAR method is an interviewing technique in which you ask questions around Situation, Task, Action and Result. Using a concrete situation from the applicant's work history, you find out what tasks the person had, how they acted and what it produced. This gives you a realistic picture of competencies and behaviour instead of fine words.
How long does the Selection Interviews with STAR course last and what does it cost?
The Selection Interviews with STAR course lasts one classroom day. All course materials are included. You practise in a small group with case studies and practice interviews, so that you can apply the STAR method directly in your own selection interviews. No prior knowledge is required. You will find the current price on the course page, or you can ask us.
Who is the Selection Interviews with STAR course suitable for?
The Selection Interviews with STAR course is ideally suited to HR managers, line managers and recruiters who conduct job interviews. No prior knowledge is required. You learn to apply the STAR method in practice, so that you can probe specifically for competencies and behavioural indicators. Even if you only conduct selection interviews occasionally, you will gain tools to form a realistic picture of candidates.
Do you need prior knowledge for the Selection Interviews with STAR course?
No, no prior knowledge is required for the course Selection Interviews with STAR. You can start straight away, whatever your experience with selection interviews. It is useful, however, if your work involves job interviews or appraisal interviews, so that you can work with your own real-life examples during the practice interviews. An intake takes place beforehand to establish your learning objectives.
Which topics are covered in the Selection Interviews using STAR course?
The Selection Interviews with STAR course covers five main topics: the steps of the STAR model, questioning techniques, competencies and behavioural indicators, targeted probing, and practising with your own examples from work. You work on case studies and practice interviews in the classroom, so you apply the technique directly to recognisable situations from your own recruitment or HR practice.
How is the Selection Interviews with STAR course delivered and which working methods are used?
The Selection Interviews using STAR course is a classroom course in which theory and practice alternate. You work with case studies, practice interviews and examples from your own practice in order to apply the STAR method straight away. The approach combines concrete experience, experimenting with behaviour, reflection and exploring theory, so that you understand how STAR works and really master it.
What is the difference between the STAR method and an ordinary competency-based interview?
A competency-based interview is the broader category: you assess whether an applicant has certain competencies by asking about behaviour in the past. The STAR method is a specific interview structure within that approach. STAR stands for Situation, Task, Action and Result, and forces you to explore one concrete work situation fully per competency along these four steps. The difference lies in the discipline. Without STAR you often get general answers ('I'm good at working with others'). With STAR you keep probing until you know what someone did themselves, in which situation, and what it produced. In the classroom course you practise this questioning technique with case studies and your own real-life examples, including targeted follow-up questions on behavioural indicators.
When should you choose a classroom-based Selection Interviews with STAR course rather than a book or e-learning on the STAR method?
You can read up on the STAR method in an hour from a book or an article. The problem is not the theory but the application: probing vague answers, recognising when a candidate shifts from the situation to a general opinion, and linking behavioural indicators to competencies. You only learn that by practising with feedback. In this classroom course you conduct practice interviews and work with case studies and examples from your own practice. A trainer and fellow participants give immediate feedback on your questioning technique. Choose self-study if you only want to understand what STAR involves. Choose the classroom course if you genuinely want to conduct better selection interviews and learn how to probe for concrete behaviour.
How do I know during a selection interview whether a candidate using the STAR method is giving socially desirable answers or actually describing their behaviour?
A socially desirable answer usually stays at the level of Situation and Task: the candidate describes the context and what was expected of the team, but becomes vague about the Action. You recognise concrete behaviour by the use of 'I', verbs in the past tense and specific details (who said what, which step came first, which trade-off was made). With team achievements you probe specifically: 'What did you personally do?' instead of 'What did you all do?'. The Result must also be measurable or observable, not just 'it went well'. In the classroom course Selection Interviews with STAR you practise this probing with case studies and role plays, so that you learn when an answer is complete and when you need to keep asking about behavioural indicators.
How do I prepare as an interviewer for a STAR interview, and which competencies do I select in advance?
Good preparation largely determines the quality of a STAR interview. Select a maximum of 3 to 5 core competencies from the job profile in advance, for example decisiveness, customer focus or collaboration. For each competency you formulate behavioural indicators: concrete, observable behaviour that shows someone has mastered the competency. Then draw up an opening question per competency that asks for a concrete situation from the candidate's working past, plus follow-up options for Task, Action and Result. In the classroom course Selection Interviews with STAR you practise this with your own real-life examples and case studies. The difference compared with unprepared interviewing: you compare candidates against the same criteria, which considerably increases the objectivity of your selection decision.
Can I also use the STAR method for internal promotion or appraisal interviews, or is it really intended for job applications?
The STAR method (Situation, Task, Action, Result) can be used more widely than just in selection interviews. The technique works wherever you want to uncover concrete past behaviour rather than opinions or intentions. Think of internal applications for a step up, appraisal and development interviews, exit interviews and assessments. The principle stays the same: you choose a competency in advance, ask about a concrete situation and keep probing into task, action and result. The course Selection Interviews with STAR focuses on recruitment and selection, with case studies and practice interviews aimed at candidates. The questioning techniques and the probing into behavioural indicators that you practise can be applied one to one in other interview situations.
Does the STAR method also work with applicants who have little work experience, such as school leavers or career changers?
Yes, the STAR method also works with school leavers and career changers, but as an interviewer you need to look beyond work experience alone. Ask about concrete situations from placements, study projects, voluntary work, sport or a previous career. The core of STAR stays the same: you probe into Situation, Task, Action and Result in a real event, not in hypothetical 'what would you do' questions. With candidates at the start of their career you pay extra attention to behavioural indicators that point to learning potential, such as reflection on mistakes and the extent to which someone can describe their own contribution to the result. In the classroom course Selection Interviews with STAR you practise with real-life examples, so that you can also apply STAR to candidates without an extensive CV.

Next start date: Fri 30 October 2026 in Amsterdam

Free cancellation up to four weeks before the start, so you can secure a place now.

€ 625,-excl. VAT · next start Fri 30 Oct
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