Tailor-made in-company training courses

On this course you learn how to conduct appraisal and performance review meetings professionally. You gain insight into the right structure, practise conversation techniques such as listening and asking follow-up questions, and learn to deal with emotions and resistance in order to reach clear agreements.

Talking about colleagues is part of working life. But when conversations become structurally negative, a problem arises. The working atmosphere suffers, people feel excluded and productivity drops. In this course you learn to recognise negative gossip in good time and to tackle it decisively. You analyse your own team, practise difficult conversations and receive concrete tools for improving the culture in your department. You go home with an approach you can apply straight away.

In this course you learn how to turn complaints into valuable feedback. You practise difficult conversations, listening techniques and drawing up a workable complaints policy.

In this course you work on greater self-confidence. You learn to recognise the causes of insecurity and discover how verbal and non-verbal communication influence your self-image. Through role plays, feedback and reflection you break through old patterns and act more consciously towards your goals.

As a manager you want a grip on your department's figures. In the Managing by Numbers course you learn to translate objectives into concrete KPIs and to steer purposefully towards results.

In this two-day course you will learn how to write clear, convincing texts more quickly. You will map out your reader and your objective, choose a suitable structure and formulate sentences that are pleasant to read. Ideal if you regularly write reports, plans, proposals or quotations.

During the mindfulness course you learn to pay conscious attention to the present moment, without judgement. You discover techniques to reduce stress and to approach life with more calm and focus.

In this Communication Skills course you discover your personal communication style, with your strengths and pitfalls. You learn to communicate clearly, calmly and convincingly, to listen actively and to give and receive feedback, so that you gain more control in every conversation.

In this course you work on your teaching skills as a trainer of IT or technical courses. You receive feedback on your training style, practise with different delivery formats and learn to deal with resistance, critical questions, mixed groups and technical hitches.

In this course you learn how to draw up and support a Personal Development Plan. You practise conversation techniques, 360° feedback, dealing with resistance and recording clear agreements, so that you can support your employees in their development in a focused way.

In this course you learn how to use the STAR method during selection interviews. You practise questioning techniques, targeted follow-up questions and recognising competencies, so that you get a realistic picture of every candidate sitting opposite you.

In the Networking Conversations course you learn how to make contact in a natural way, build up a conversation and use your network purposefully to achieve your goals.