Tailor-made in-company training courses

In this Delegation course you work on handing over tasks more intelligently. You discover which tasks are suitable, choose the right person and keep colleagues motivated. You practise conversation techniques, learn to make expectations clear and find a balance between control and trust.

In this course you will learn to adopt a professional basic attitude when faced with verbal and physical aggression. You will practise de-escalating conversation techniques, gain insight into your own reactions and learn to set boundaries, so that you stand your ground more firmly in threatening situations.

In this course you will learn to deal with other people's difficult behaviour in a professional way. You will gain insight into your own communication style, recognise pitfalls and discover how to stay in control of unpleasant situations without losing your job satisfaction or productivity.

In this course you learn how to prepare, steer and conclude a job interview. You practise questioning techniques, the STAR(R) method and interpreting non-verbal signals, so that you can better assess whether a candidate suits the role.

In this introductory NLP course you discover how language, thinking and behaviour are connected. You learn to build rapport, communicate more effectively, formulate goals clearly and use anchoring. You are given practical tools to recognise and change patterns.

In this team leadership and team building course you learn how to forge a team that works together, builds trust and performs with purpose. You are given practical tools for group roles, conflicts and motivation.

In this course you learn to stand up for yourself while respecting the other person. You practise setting boundaries, saying no, giving feedback and communicating with purpose. You gain insight into your own behaviour and learn to present yourself decisively without walking over others.

In this Photoshop Elements course you learn how to manage, edit and publish large quantities of digital photos. You work with quick fixes, layers, colour corrections and retouching techniques. You discover how to organise, export and share photos via print, web or slideshow.

In this course you work on your advisory skills and develop a personal advisory style. You go through the entire advisory process, from the initial request to the final meeting, and practise conversation skills, dealing with resistance and persuading. Afterwards, you will present advice in a structured and convincing way.

In this three-day HTML email course you build a solid grounding in HTML and CSS for creating newsletters. You will learn about responsive design, email properties, testing and useful tools. The Open Learning format lets you learn at your own pace.

In this course you build a solid foundation in financial management. You learn to read the annual accounts, carry out analyses and assess investments. You get to grips with concepts such as liquidity, return on investment and ratio analysis, so that you can hold your own in discussions with financial professionals.

In this course you will learn to recognise and reframe worrying thoughts using Albert Ellis's REBT method. You will analyse limiting beliefs, practise with the A-B-C model and develop more effective behaviour. Afterwards you will approach life with more confidence, flexibility and decisiveness.