Coaching Skills Would you like to take your coaching skills to a higher level? On Learnit's Coaching Skills programme you learn how to guide others effectively and use yourself as a coaching instrument. You work on self-insight, get a grip on your qualities and pitfalls and learn how to structure a coaching process. With practical intervention techniques and real coaching conversations, you apply what you have learnt straight away. In this way you develop your own style and, afterwards, you can set up and run coaching processes independently. Request a quote
Influencing Skills (7 days) In this six-month programme you develop a natural and persuasive style of influencing. You work on skills such as negotiating, arguing your case and connecting with the interests of others, and apply the material directly in your own practice through assignments and a case study. Request a quote
Dealing with aggression in government/law enforcement In you learn to respond professionally to verbal and physical aggression from members of the public. You practise with an actor on realistic situations from your own working practice. Request a quote
Dealing with aggressive customers In this course you learn how to respond professionally to angry, unreasonable and verbally aggressive customers. You practise with an actor and go home with concrete de-escalation techniques. Request a quote
Dealing with aggression in healthcare In this course you learn to recognise, assess and de-escalate aggression from clients, patients and bystanders. You practise with an actor on real-life situations from your own work. Request a quote
Automating Excel with Python Do you want to use Excel more intelligently and more quickly? With Python you can automate recurring tasks in spreadsheets. You edit data, create formulas, generate charts and adjust formatting. In this course you learn to work with Python and modules such as pandas and openpyxl. You start with the basics of Python and build up step by step towards practical applications in Excel. By the end you can independently write scripts that take work in Excel off your hands. No prior programming knowledge required. Request a quote
Inappropriate Behaviour: Recognising, Understanding and Addressing It In this course you gain insight into inappropriate behaviour: what it is, how it arises and how to recognise it. You practise conducting conversations, giving feedback and intervening, so that you contribute to a safe and respectful working environment. Request a quote
Leadership on the shop floor In this course you develop the skills to lead with confidence in the workplace. You gain insight into your leadership style, sharpen your communication and learn how to motivate your team, resolve conflicts and delegate tasks effectively. Request a quote
Motivating production staff In you learn how to motivate production staff, communicate clearly and build a close-knit team in which people enjoy performing. Request a quote
Emotional intelligence In this course you work on your emotional intelligence. You learn to recognise, understand and regulate your own emotions, and you strengthen your empathy and social skills. In this way you build stronger leadership, greater resilience and meaningful relationships. Request a quote
Team Effectiveness Model In you learn how to make teams stronger using the best-known models for team effectiveness. You work on collaboration, communication and resolving conflict. Request a quote
Deferred Tax In this course you gain insight into how deferred taxes arise, how they are calculated and how they are processed. You learn to recognise deferred tax liabilities and assets, to apply RJ and IFRS (IAS 12) and to present them correctly in the financial statements. This helps you avoid additional assessments and fines. Request a quote