Conducting bad-news conversations In this course you learn to structure a bad-news conversation in five phases: from the introduction to the follow-up appointment. You discover how to remain clear and firm while keeping an eye on the impact on the recipient. That way you hold a conversation that is both businesslike and humane. Request a quote
Brain Training: working smarter and more productively In this course you gain insight into how your brain works and learn how to make better use of your mental capacity. You work on mind mapping, memory techniques, speed reading and effective study techniques, so that you process information faster and work more productively and with less stress. Request a quote
Behavioural disorders: dealing professionally with problem behaviour In this course you learn to recognise problem behaviour and deal with it in a professional, respectful and decisive way. Request a quote
Dutch spelling and grammar In this Dutch Spelling and Grammar course you brush up your language skills in a single day. You learn the current spelling rules, verb spelling, linking letters and how to recognise common mistakes. From now on, you will write flawless e-mails, letters and quotations. Request a quote
Bookkeeping for beginners In this course you set up your bookkeeping. You are introduced to financial concepts, setting up an administration, VAT, the general ledger and reporting. You work with your own practical examples, so that you can apply what you have learned directly in your business. Request a quote
Commercial and creative writing In this course you learn to write commercial copy that appeals and persuades. You map out your target audience, discover creative strategies and practise with compelling phrasing for quotations, job adverts, blogs and advertisements. Request a quote
Influencing skills and powers of persuasion In this training course you will develop your own style of influencing. You will learn to persuade, negotiate, motivate and deal with resistance. You will practise with push and pull energy and draw up a personal action plan to apply what you have learned straight away. Request a quote
Coaching skills: practical basic techniques In this course you practise the basic techniques of coaching. You learn the difference between training and coaching, discover your qualities and pitfalls and acquire the skills to really get a coachee moving. Request a quote
Body language In this course you become aware of your own body language and learn to read that of others better. You gain a grip on what you convey and can therefore respond more precisely in (business) conversations. Practical, with plenty of exercises and immediate reflection. Request a quote
Developing training courses In the Developing Training Courses course you learn how to move from a learning question to a well-founded training programme. You work towards a script that you can put into practice straight away. Request a quote
Resistance in a training course: intervening You are standing in front of the group and things grind to a halt. One person switches off, another sulks. In this course you learn to recognise resistance, diagnose it and turn it into room for learning. Request a quote
Risk management In this Risk Management course you learn to identify, analyse and control risks systematically. You work with recognised models such as COSO, ISO 31000 and M_o_R and apply them directly to your own practice. Request a quote