Welcome to Learnit's complete course range. From IT and communication to leadership, finance and project management: filter by category and find the course that suits you. All our courses can be followed in the classroom, online or in-company at your own location.
Customer-focused writing
In the Customer-Focused Writing course you learn how to structure emails, letters and short business texts so that your reader understands them immediately and knows what you expect of them.
Customer-focused telephone skills
You learn to deal with customers on the telephone in a professional and customer-focused way. From answering the call to hanging up, you work consciously on your voice, listening technique and complaint handling.
Customer-focused working and customer satisfaction
In this course on customer-focused working and customer satisfaction, you learn how to truly understand customers, translate their needs into suitable solutions and maintain pleasant contact even in difficult situations.
Deferred Tax
In this course you gain insight into how deferred taxes arise, how they are calculated and how they are processed. You learn to recognise deferred tax liabilities and assets, to apply RJ and IFRS (IAS 12) and to present them correctly in the financial statements. This helps you avoid additional assessments and fines.
Lean Six Sigma - Green Belt
In seven days you learn, as a Green Belt, to lead complex Lean Six Sigma projects independently, from DMAIC analysis to lasting embedding in your organisation.
Lean Six Sigma - Orange Belt
In the Lean Six Sigma Orange Belt course you learn to lead small improvement projects independently. You apply Lean and Six Sigma directly to your own work processes.
Lean Six Sigma - Yellow Belt
You learn the basics of Lean Six Sigma at Yellow Belt level. You work with DMAIC, Value Stream Mapping and Kaizen, and apply the tools directly to your own work process.
Leadership
In the Leadership programme you work actively on your own leadership style. You develop the skills you need to coach, motivate and manage your team, including remotely.
Leading change and reorganisations
Learn how to guide changes and reorganisations, build support within your team and deal effectively with resistance. You will work on a concrete change plan and on your own leadership style in turbulent times.
Leadership Basics
In this course you build a solid foundation as a manager. You work on your role, communication and positioning, and practise giving feedback, delegating and holding difficult conversations. This allows you to lead your team with greater calm and confidence.
Leadership Basics + Coaching
In this course you build a solid foundation as a manager and explore coaching leadership in more depth. You learn to steer on behaviour and results, hold difficult conversations and encourage ownership within your team.
Leadership Basics + Situational
In this programme you build a solid foundation as a manager and learn to switch between styles as the situation requires. You will work on your role, communication, feedback and difficult conversations, and adapt your style to the employee and the task.
These courses by city
All dates, the room and directions, by location: