Welcome to Learnit's complete course range. From IT and communication to leadership, finance and project management: filter by category and find the course that suits you. All our courses can be followed in the classroom, online or in-company at your own location.
Networking conversations
In the Networking Conversations course you learn how to make contact in a natural way, build up a conversation and use your network purposefully to achieve your goals.
Neuro-linguistic programming (NLP): an introduction
In this introductory NLP course you discover how language, thinking and behaviour are connected. You learn to build rapport, communicate more effectively, formulate goals clearly and use anchoring. You are given practical tools to recognise and change patterns.
Office 365
In this Microsoft 365 course you will discover how to collaborate online using OneDrive, Teams and Planner. You will learn to share and manage documents in the cloud, and which program to use for which task. This way you can work flexibly and productively, at the office or on the move.
Dealing with aggression in government/law enforcement
In you learn to respond professionally to verbal and physical aggression from members of the public. You practise with an actor on realistic situations from your own working practice.
Dealing with aggression in healthcare
In this course you learn to recognise, assess and de-escalate aggression from clients, patients and bystanders. You practise with an actor on real-life situations from your own work.
Dealing with aggressive customers
In this course you learn how to respond professionally to angry, unreasonable and verbally aggressive customers. You practise with an actor and go home with concrete de-escalation techniques.
Dealing with difficult people
In this course you will learn to deal with other people's difficult behaviour in a professional way. You will gain insight into your own communication style, recognise pitfalls and discover how to stay in control of unpleasant situations without losing your job satisfaction or productivity.
Negotiating
In this negotiation course you will discover which style and techniques suit you. You will learn to prepare thoroughly, to use questioning techniques and to argue convincingly. This way you represent your interests more strongly and work purposefully towards win-win situations.
Works Council (OR) Basics
In this basic course you are prepared for your role on the works council. You learn the main principles of the Works Councils Act (WOR), discover how the right to advise and the right of consent work, and practise with a real request for advice.
OneNote
In the OneNote course you learn how to make, organise and share notes digitally. You work paperless from your computer, tablet or phone.
Exploring leadership
Not sure whether management suits you, or have you just started in the role? In this course you explore what managing people really involves and practise the core skills. You go home with a clear answer and a personal development plan.
Outlook Basics
In this Outlook Basics course you learn how to manage your mail, calendar, tasks and contacts efficiently. You work with signatures, out-of-office replies, meetings and folders. Optionally, you also cover Outlook with Microsoft 365 Copilot.
