Strong communication is the basis of every collaboration. In this field you will find courses that help you communicate more powerfully and work more effectively: from conversation techniques and presenting to assertiveness, personal growth and wellbeing at work. For anyone who wants more impact with less effort.
Communication skills
In this Communication Skills course you discover your personal communication style, with your strengths and pitfalls. You learn to communicate clearly, calmly and convincingly, to listen actively and to give and receive feedback, so that you gain more control in every conversation.
Dealing with aggression
In this course you will learn to adopt a professional basic attitude when faced with verbal and physical aggression. You will practise de-escalating conversation techniques, gain insight into your own reactions and learn to set boundaries, so that you stand your ground more firmly in threatening situations.
Conversation skills
In this Conversation Techniques training course you will learn to conduct conversations purposefully. You will practise listening, probing, giving feedback and handling resistance and emotions. With practical models, such as the iceberg theory, you gain a grip on the conversation and on yourself.
Minute-taking: efficient and results-oriented
In the Minute Taking course you will learn how to efficiently capture the main thread of a meeting and turn it into a clear, results-oriented report. You will work on preparation, selective listening, separating main points from side issues and drawing up a clear action list.
Dealing with your own frustrations and emotions in the workplace
In this course you learn to deal effectively with your own frustrations and emotions in the workplace. You discover how to stay calm, recognise warning signs and consciously choose how you respond. In this way you build better working relationships and preserve your energy.
Time management
In this Time Management training you work on gaining an overview, setting priorities and structuring your work. You practise assertiveness, delegating and coping with stress, and draw up a personal action plan to get a grip on your time and workload.
Influencing skills and powers of persuasion
In this training course you will develop your own style of influencing. You will learn to persuade, negotiate, motivate and deal with resistance. You will practise with push and pull energy and draw up a personal action plan to apply what you have learned straight away.
Advisory skills
In this course you work on your advisory skills and develop a personal advisory style. You go through the entire advisory process, from the initial request to the final meeting, and practise conversation skills, dealing with resistance and persuading. Afterwards, you will present advice in a structured and convincing way.
Assertiveness: standing up for yourself
In this course you learn to stand up for yourself while respecting the other person. You practise setting boundaries, saying no, giving feedback and communicating with purpose. You gain insight into your own behaviour and learn to present yourself decisively without walking over others.
Influencing Skills (7 days)
In this six-month programme you develop a natural and persuasive style of influencing. You work on skills such as negotiating, arguing your case and connecting with the interests of others, and apply the material directly in your own practice through assignments and a case study.
Brain Training: working smarter and more productively
In this course you gain insight into how your brain works and learn how to make better use of your mental capacity. You work on mind mapping, memory techniques, speed reading and effective study techniques, so that you process information faster and work more productively and with less stress.
Conflict management
In this Conflict Management course you learn to recognise and understand the background to conflicts. You practise conversation techniques for de-escalation, learn to deal with resistance and emotions, and discover your own role and style. In this way you give a positive turn to difficult situations.
