Blue training card
The following courses can be taken with the blue course card:
- Account Management
- Advisory skills
- Assertiveness: standing up for yourself
- Influencing skills and powers of persuasion
- Bookkeeping for beginners
- Brain Training: working smarter and more productively
- Coaching skills: practical basic techniques
- Commercial and creative writing
- Communication skills
- Conflict management
- Dealing constructively with gossip in the workplace
- Accounts receivable management
- Delegating
- Giving and receiving feedback
- Financial management for the non-financial manager
- Conducting appraisal and performance reviews
- Behavioural disorders: dealing professionally with problem behaviour
- Conversation skills
- Inappropriate Behaviour: Recognising, Understanding and Addressing It
- Group Dynamics
- Writing clear texts
- Interview techniques
- Peer consultation: learning with and from each other
- Complaints Management: the Value of Complaints
- Customer-focused writing
- Customer-focused telephone skills
- Customer-focused working and customer satisfaction
- Leading change and reorganisations
- Managing volunteers
- Body language
- Mindfulness
- Mission, Vision and Strategy
- Dutch spelling and grammar
- Networking conversations
- Neuro-linguistic programming (NLP): an introduction
- Minute-taking: efficient and results-oriented
- Dealing with aggression
- Dealing with your own frustrations and emotions in the workplace
- Dealing with difficult people
- Negotiating
- Personal Leadership
- Pitching: your personal presentation
- Personal development interviews
- Presenting with conviction
- Acting proactively
- REBT: Stop worrying
- Risk management
- Sales: selling with results!
- Collaborating and communicating with purpose
- Selection Interviews with STAR
- Conducting bad-news conversations
- Storytelling
- Applying for jobs successfully
- Team coaching
- Team leadership and team building
- Telephone acquisition
- Time management
- Train the trainer
- Train the trainer for IT and technical professionals
- Developing training courses
- Change management in the undercurrent
- Meetings: efficient and results-oriented
- Absence Management: Conducting absence interviews
- Resistance in a training course: intervening
- Recruitment and selection: conducting job interviews
- Self-Confidence
